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Facebook

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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 621st among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.5%
Positive
13
Neutral
1
Negative
30
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user paulaw127
Utah
4 reviews
5 helpful votes
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March 1st, 2022

I have had enough of Facebook, have dwindled in my use of it for the past two years. What is the worst about them, is that they will suddenly not let you into your account, they'll try to force you to jump through hoops that never end, and what they would like is more personal information, such as, even a visa number, your drivers license number, and others, which are absolutely NONE OF THEIR BUSINESS. They actually still believe that people like them so much that they'll keep putting up with this abuse and continue to use their service. Sorry. There really is a limit. I really just hate them.

Thumbnail of user noneyab
Michigan
10 reviews
28 helpful votes
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March 15th, 2011

I love Facebook! I think I may be addicted. It has replaced email and the phone in most circumstances, lol. But it also makes it much easier to keep in touch with people you wouldn't normally talk to but a few times a year. It's a really great site.

Thumbnail of user pinkiek
Ohio
3 reviews
12 helpful votes
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April 27th, 2014

Im alittle... "tired" of Facebook. It is good for people like youtubers to get there content out there, but that's pretty much it. The games are not all that great, and it aids in people trying to cyber bully. The only reason i need one is because i cant text my friends with I pods/I pads, and Facebook / Tumblr are the only ways we can communicate. There are just so many other websites people can use for blogging, talking, ect... I just don't see why Facebook has the most popularity.

Thumbnail of user annem329
Virginia
1 review
0 helpful votes
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January 3rd, 2019

Facebook started several weeks ago sending me notices that I had messages from someone on my friends list. I did not.
This week they have changed to another person on my friends list.
Shame on them. Just a ploy to get me to sign in to Facebook.

Thumbnail of user georgiav3
Illinois
10 reviews
23 helpful votes
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March 26th, 2018

My account was hacked and suddenly my account was permanently disabled. They didn't even give me a chance to get my account back. They stopped responding when I asked if I could at least have my photos backed up since I was on there for about 14 years and don't have backups of many of the older photos. No responses.

Thumbnail of user alisonw7
GB
2 reviews
2 helpful votes
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December 12th, 2012

I have joined the Facebook two years ago to connect to my old friends. It is really cool how many of them I have found. I moved from my home-town a long time ago and lost contact with many of my friends. So I wanted to get in touch with them, maybe meet them sometimes. Lately I found out that one of my best friend live in the same city as I live. I am looking forward to see her again. One negative aspect of the Facebook is that I sometimes feel lack of privacy.

Thumbnail of user ronh933
Virginia
1 review
2 helpful votes
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June 22nd, 2022

Facebook is modern day slavery. Every algorithm is designed to keep you engaged, by lying to you. They hack your mind, life and soul, to make money off of you. They are not only nation building, they are world building. They start wars. They cause conflict. They are the puppet masters and you are the fools who continue to let them exploit you. Run. Run as fast as you can and go back to your life. Hopefully, they will, as a rogue political party and virtual nation, be invaded and destroyed.

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Quality
Thumbnail of user tomaso21
Florida
1 review
0 helpful votes
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July 16th, 2022

This company is the worst company around. Terrible everything when it comes to this business. You cannot anything without getting banned on this platform business wise. If I could give it zero star I would ******* times. Worst company ever!

Tip for consumers:
If you can avoid doing business on this platform I would. Terrible!!!

Products used:
FACEBOOK

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Thumbnail of user xanthuss
France
3 reviews
3 helpful votes
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May 5th, 2020

Facebook believes itself to be a political power, it thinks that because it has become so big and so rich it can control everything. It blocks posts that disagree with its views and uses the money it gets from our usage to pressure and control our thinking and beliefs.

Thumbnail of user annm1245
Missouri
1 review
15 helpful votes
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November 15th, 2020

I used Facebook up until the election. That is when I found out that Liberals and Democrats can abuse people and spew hatred and misinformation. If you want to question their views or support the President of the United States they fact check you, block you or kick you out for disagreeing with the Liberal Propaganda. This is not a platform that welcomes Free Speech, if that is what you are looking for.

Thumbnail of user christopherd69
Arizona
11 reviews
21 helpful votes
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July 10th, 2017

Holy cow is this place great. First, they have like $10,000 dollars stapled on walls and ceiling all around the place. You leave a note on your dollar bill. The food is great, the tacos were awesome including Yucatan Shrimp tacos, Steak Tacos, Mexican Trinity tacos and great beef tacos. Beans and rice were delicious and drinks are generous too. Fantastic place for a fun dinner on Captiva Island.

Thumbnail of user mitchh13
Illinois
1 review
1 helpful vote
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August 3rd, 2014

One of the best products I've tried from liftmode is the Inositol. It really evens my mood to get through the day. I've tried our from some of the competitors and going that liftmode is far superior in quality and effectiveness.

And as always, liftmode provides fast free shipping. I also appreciate the lab testing paperwork that comes with every product. Here is a link to the product https://liftmode.com/inositol-400-grams-14-11-oz-99-pure-fblm.html

Thumbnail of user reginap36
Texas
4 reviews
33 helpful votes
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August 10th, 2017

Facebook can't decide what they want to do or how they want the site to be. In the beginning a member could have more than one membership because someone was smart enough to know that people can have the need for more than one. Especially if they have had several marriages. I had Facebook decide that my 2nd membership could no longer exist but they did not give me the opportunity to save anything that I had on it from over 1 years. I even had an auto payment going to facebook for that membership that I could not stop since I could not get into the website. I had to deal with the credit card company. Then Facebook changed their mind again. About 6 months later they started allowing people to have additional memberships. My old membership had been revived but the damage had already been done. Facebook needs to stop changing things without giving people an option when they have paid out money.

Thumbnail of user besghj
Cameroon
1 review
0 helpful votes
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August 6th, 2021

I was afraid make a purchase from IELTS Solution Online but i made it possible with them. They have the best tips to increase all your language skills. If you are planning to Take Ielts then you can also link up with them.

Thumbnail of user erikoo
Japan
1 review
0 helpful votes
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June 15th, 2018

I have been using it for many years. They are always cooperative and I am very grateful. I am especially grateful to John Benedict, in particular today. It responded quickly.
And I would like to take this opportunity and thank Erica. Thank you for always helping me when in trouble.
Thank you in the future.

Thumbnail of user annraef1
North Carolina
1 review
0 helpful votes
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April 24th, 2022

Had my Facebook account hacked by scammers and Facebook wants me to identify that it is my account which I have and they still won't give me back my account been going back and forth and back and forth in the meantime the hackers and scammer are contacting everyone on my friends list and sending them instant messages in my name so people think that they're talking to me when they're not. Facebook / meta is violating their own community policy and won't do anything to protect me or my friends.

Tip for consumers:
Facebook / meta is not there to protect your account they're there to protect the scammers I know I've been duped by them.

Service
Thumbnail of user christineb1563
Pennsylvania
1 review
0 helpful votes
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September 7th, 2021

Every time I need jewelry gift boxes, I am never disappointed with my order! They are quality boxes in just the right sizes filled with a cotton layer. They make a professional presentation for my handmade jewelry.

Thumbnail of user dianer358
Pennsylvania
4 reviews
3 helpful votes
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December 15th, 2019

I love Facebook for the fact that I can talk with anyone in the world. I can see my old friends from the neighborhood and school. I love all the memes and pretty pics. The funny videos from all the different posts. I am on it every day to check out my friends and see what is new. I love sending Holiday Greetings and Birthday Wishes! Just A GREAT Site!

Thumbnail of user jorgel263
Texas
1 review
0 helpful votes
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September 19th, 2022

It works smoothly if you are providing material and watching ads.

Also they can ban you, keep your material and give you no chance to recover or contact a legal team for legal action and review the ban.

Zero phone or access to it.

Tip for consumers:
Don't use your primary info with them.

Products used:
Everything else

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Thumbnail of user alm388
Kentucky
1 review
2 helpful votes
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December 23rd, 2021

After being taken by a Facebook advertisement, as are thousands of people, Facebook fact checkers should be checking any one advertising on it's site. 95% of advertisements are fraud. These advertisers are only after your money. They use what looks like a legitimate company with all the accreditations and phone numbers and when you try and contact them they don't answer the phone or a recording puts you on hold and plays ridiculous music until you hang up in frustration, all the while Zuckerberg is making millions off the advertising. Before you order anything off a Facebook ad I encourage you to investigate the company for any fraud or misrepresentations. Again don't order anything off a Facebook ad if you have not checked the business out!
I encourage all legitimate businesses to help fight this fraud. Don't advertise on Facebook there are other avenues to get the word out!

Tip for consumers:
no

Products used:
none

Service
Value
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Thumbnail of user gabbyd21
New Mexico
6 reviews
7 helpful votes
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July 17th, 2021

They like to illegally impersonate people and place derogatory photos that are not you. They lack integrity and moral values. We need something better. They are too outdated and have decided to go low.

Thumbnail of user hopev23
West Virginia
2 reviews
6 helpful votes
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February 6th, 2022

This company is a joke! If they don't like what you believe in the will delete, restrict your account and you can do business or get photos, don't put your business or faith in this company! Bad, bad! They want to control you thoughts! Stay away

Tip for consumers:
Stay away !

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Thumbnail of user sumitk45
Texas
1 review
1 helpful vote
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August 8th, 2019

Worst kind of sexually explicit and disgusting abuse of Hindu Gods is acceptable by Facebook community standards but even a small criticism of Islam is not.

What hypocrisy in the name of community standards!

Thumbnail of user jonyj2
Pakistan
3 reviews
17 helpful votes
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June 3rd, 2018

I used to visit many website to look for life quotes for Facebook status but none has made me satisfy, so I decided to make this page, collect all the best Facebook status about life. You can publish these to your Facebook wall and share these life quotes status with your friends.

Thumbnail of user sharanyans
Sri Lanka
26 reviews
54 helpful votes
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May 20th, 2011

Each and every online users have facebook profiles. Nowadays online / offline business peoples and companies using fan-pages, groups to promote their business online. This is a Great Social media platform to all biz peoples.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
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