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Facebook

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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 620th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.5%
Positive
13
Neutral
1
Negative
30
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user mikek1245
Australia
2 reviews
3 helpful votes
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June 3rd, 2022

Received a 7 day ban for saying someone should shoot Putin, over the war crimes being committed in the Ukraine. Said I could appeal, to do so I would have to forward a photo, etc, utter bull$#*!. Site is being run by children. Very strange sense of morality. When you compare it to twitter, facebook is for the children, where as twitter is for the adults. The sad part is that a great deal of government services use facebook, which are also banned as a result. Needs federal investigation as to their right to block these services

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Thumbnail of user dirkw5
Turkey
10 reviews
22 helpful votes
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May 29th, 2015

Facebook is great to stay in tough with your friends latest social activities and to gossip her and there.

At my company we have a facebook fan page. There we got a review from a known internet fraudster who harassed our company. When I reported this review it did disappear from my account. But other facebook users still could see it. Did facebook try to placate me?

I contacted facefook in hopes they would remove this slander from our fan page. But my hopes where in vain. I reported and reported, got case numbers which were closed and closed. The grievance officer who was assigned appeared to be more of an automaton than a human. Sadly, I lost hours of work and got very frustrated.

This is sad because facebook is a great site. I wished they would listen to grievances. Therefore only 3 stars.

Thumbnail of user mstzulekhakhatun48
Bangladesh
1 review
1 helpful vote
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March 20th, 2024

My name is MD Nur Mohammed. I'm very happy. Quotex treading best brocar in the country. Quotex treading change my life.

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Thumbnail of user averal
Oklahoma
4 reviews
32 helpful votes
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February 2nd, 2014

Advantage is to keep in touch with good friends you can't see a lot. Disadvantage is to add and accept people who are not friends and will never be. So the page is most commonly a watered down page, which looks more like an advertisement for parts of your more superficial soul, with a scattering of one or two contributions from real friends. Twitter goes to the other extreme however and as a result it is more like a slambook and headline-rolling device... and I can't use a site like that. In general I say that any social networking site reminds us that looking through this monitor-glass darkly, or brightly, or multi-colored-ly... is a terrible (in all that word's dire implications) substitute for squeezing all the juice out of life that we can, and when to suck on the inner skin, and then knowing when to throw the rinds in the compost pile;=)

Thumbnail of user tyrah3
Pennsylvania
27 reviews
117 helpful votes
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May 13th, 2019

I'll change my rating and review when things improve.

When I first joined the site (and by extension, got the app), the site was pretty cool and I mostly made a profile so I could play games (this was back in 2012) but that was before I figured out it could be a good way to stay in contact with people from my past (I was reunited with a sister through Facebook). It seemed like a pretty fun place.

Now, onto the negatives. Besides the privacy concerns, the site (or, rather, the app) has gotten to be more buggy and it keeps getting buggier and buggier with each new change. Adding onto this, we have the issue of the mods not doing anything about hateful/abusive posts, spam posts, or the CP, let alone, the hackers, among other issues.

Look, it could be a nice site but, unfortunately, the landscape has changed since I first joined.

Thumbnail of user aleciay3
Colorado
1 review
0 helpful votes
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November 13th, 2020

I had one FB account for over 12 years and they decided to disable my account because they didn't agree with my political views and didn't even give me a chance to appeal, but only said I violated community standards because of how I believed politically! The second account I used was my middle name and maiden name and only posted pet's needing help and stayed under the radar and didn't post anything political! Well, this week, they disabled my account for violating community standards! Violating what community standards? I only posted posts about pet's needing help! How does that violate anything! I can't even appeal that account as well! Can't even plead my case and ask what the heck I did on my 2nd legal account! FB has totally gone to full blown communism and they restrict our 1st amendment rights and freedom to assemble with like minded people! They need to be sued and shut down forever! Oh, and their fact checkers are bias too!

Thumbnail of user janen262
Kenya
1 review
0 helpful votes
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June 26th, 2022

Nassib is an amazing Dj, he is very professional and he knows his trade. He took the time to know our preference and delivered on our wedding day. He also took note of the crowd, he kept the day moving and everyone enjoyed themselves. He`s very pleasant, approachable, and responsible. Would highly recommend him for your next event! We will always be loyal customers

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Thumbnail of user adekunleo7
Nigeria
2 reviews
0 helpful votes
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February 23rd, 2021

Well, advertising with facebook is not a bad thing but I won't really recommend. The algorithm isn't that smart to show your ads to the people that need it and might end up been shown to your close friends, people that are probably in the same business you're trying to advertise. 6/10. There are better services out there but it isn't the worse.

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Thumbnail of user joycee
France
2 reviews
3 helpful votes
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June 18th, 2010

Don't buy any game credits on this site. They will keep charging your account endlessly without authorization from u because they have your info. Paid$5 for credits for my 5 yr old granddaughter and and because she bought pets instead of using the credits they took money out of my account. I am now overdrawn $1014 so far. They save your info and just keep charging u.

Thumbnail of user benjyd1
Haiti
2 reviews
0 helpful votes
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September 29th, 2019

Every entrepreneur at some point hires an SEO, PPC (pay-per-click) or SMM (social media marketing) expert -- which generally means an agency or freelancer. But money is tight, so how do startups evaluate whether the candidates they're considering offer reasonable rates? Is gut instinct enough?

Thumbnail of user tyreed
Illinois
5 reviews
20 helpful votes
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January 16th, 2011

Facebook is a social network developed by Mark Zuckerburg ( watch the Social Network for details). The website allows you to befriend people who you know and don't know. When you sign up, it asks you about things you like, what your name is, and further information. Facebook is notorious for identity thefts and cyber bullying. I personally don't think a kid should use it until they are 13 and responsible. On facebook you can befriend ANYONE you want. Once someone befriends you, you get the ability to chat with that person. That's the dangerous part, a child could be speaking with an older man rather than who they believe it is. I have no bad experiences, facebook is good... as long as you know how to use it properly.

Rating: 9.1/10

Thumbnail of user mohammads79
Malaysia
4 reviews
0 helpful votes
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May 17th, 2019

It is easy to find people, easy to reach other people and easy to communicate each other.it has many informations which is a good platforms to find resourceful resources.it binds people in the world and help people to interact more easily than other social media. Thumbs up for facebook.

Thumbnail of user jibons4
Bangladesh
2 reviews
0 helpful votes
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February 18th, 2021

Both parents died after birth. Both parents died in a bus accident. I grew up with a beggar mother. We live in a settlement. The beggar mother admitted me to the school. He could not run my studies and family alone. So I helped my mother a little by taking a rickshaw load from my uncle Abul while I was studying. When I took the SSC exam. Then I got a scholarship for the exam. I got admitted in college. Then I became friends with a girl.

Tip for consumers:
As i am

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Thumbnail of user claydenv
Australia
2 reviews
1 helpful vote
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April 13th, 2012

Facebook good sight. Put ur own name on google + see if u turn up then photos only. Might be ( private) + email. How easy is it to find someones email + photo just from there name if u know them or not.

Thumbnail of user barbaras171
California
2 reviews
8 helpful votes
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November 8th, 2018

I been playing the Farm Ville 2 for years and it is so annoying that the ones who are in charge of the game wont listen to there is so many bugs and clinches in it that the game just crashes so much and it is very hard to even finish it or even enjoy it i have told them so many times and they do not seem to want to hear it is their issue that its not being fix and they are always blaming me that it is my computer and so on that needs to be updated and my computer is updated and there isn't nothing wrong on my end with my computer it is the game and i do wish they would listen and do something to fix it so at least the game can be more enjoyable to play

Thumbnail of user debbieg153
Canada
3 reviews
19 helpful votes
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December 31st, 2019

This site sells candles with supposed diamonds in them. First of all there is no way to appraise these and when Foreverwick was asked about this their response was you can take it to a jeweller or an appraisal. Well the price of the diamond chips that are in the candles would not cover the appraisal value. When I posted this on their site the deleted the post and blocked me from posting or messaging them. Very professional,,, not, Would not recommend these candles to anyone.

Thumbnail of user akonib
California
10 reviews
53 helpful votes
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August 13th, 2008

Free Online Hypnosis Professional & Amateur Community - A very active community. The only one of it's kind in it's league. Great information about the scientific process of in-depth control over the subconscious mind. Hypnosis is like technical meditation.

Thumbnail of user dannyw46
GB
3 reviews
1 helpful vote
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May 19th, 2017

Has fb got too big for it's own boots? Very unfriendly for new businesses, oh unless you want to put your businesses entire success in their hands along with your wallet. Be prepared to be at their mercy.

Thumbnail of user joond
Japan
1 review
0 helpful votes
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February 21st, 2018

It's good place to shopping here, normally I like to electronic things, it's very cheap and good quality and specially if you have some problem with your order they have great support service center witch helping very carefully.

Thumbnail of user joannej55
Washington
2 reviews
41 helpful votes
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December 2nd, 2019

This business is stating I owe them money, but I believe they owe me, I have tried to resolve this with them, if I do owe them I would pay, but after asking them on who owes what to who, all I got was ignored messages and now personal verbal attack. This has been going on for almost a year. They owe me for a portrait session in which i never received my pictures, plus my hair extensions I left there that I paid for which is a lot more thaan the amount they say I owe them.
When I had services done by them, I was told they had the best hair extension prices in the area because their prices included maintenance in which no one else did. All of a sudden Im accused of not paying for a $75. Service, now its $225, for something that was already paid for in the original cost.
I just can't get them to discuss this, instead I am told they will file harassment charges on me, and verbally attacked me. I know they owe me money and they throw it back on me instead

Thumbnail of user sonur
India
2 reviews
1 helpful vote
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October 28th, 2013

Yes. Both positive and negative experiences can be helpful to other consumers so long as your reviews are honest and provide as many of the relevant details as possible. Your opinions are generally protected, but posting false information can have legal ramifications.

Everyone gets a bad review from time to time. Chances are, one bad review will not hurt your website, as your happy customers or users will soon write good reviews. We often find websites that have one or two bad reviews to go along with their good ones often will get more traffic and customers. If you are affiliated with a website and would like to respond to a review,

Thumbnail of user peggyw237
Canada
1 review
0 helpful votes
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June 26th, 2021

I just started using the cream and firstly it feels so good when you massage it on your skin. I am starting to see a difference in the texture and look of my skin. I use it on my arms and on my thighs where all those ugly looking potholes are. I will keep you posted as time goes on.

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Thumbnail of user jeffm14
Michigan
3 reviews
3 helpful votes
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April 14th, 2012

LOVE IT. Helps me keep in touch with friends from school and my hometown. Enjoy playing different games they have, too. I see some people are having issues with privacy. You can choose how much information you wish to share and who gets to see it. YOU have the option to omit it, so if you put something out there you didnt want somebody to see in the first place and then it becomes an issue, thats all on you.

Anyway, love the site. Best social networking site out there.

Thumbnail of user anniew132
Texas
3 reviews
5 helpful votes
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November 16th, 2021

Facebook seems to be partnering with people who scam other people. They are allowing users to make fake profiles and pretend to be other people. How do I know this? Well, it's because I am one of the victims. There are people posing to be me on Facebook and when I report them Facebook tells me that it does not go against their community standards. Smh. A website created for those who like to scam is what Facebook has become.

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Thumbnail of user gustavoj21
Colorado
4 reviews
64 helpful votes
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October 15th, 2020

The problem with Facebook is the lack of checks and balances. They claim to want to be neutral, but unfortunately the majority of the employees at Facebook are biased and this results in them censoring post in the name of social justice. But its actually cyber bullying. Unfortunately Facebook has become the tool of both political parties and they use it to manipulate the American people. They literally bend over backwards to congress in the pursuit of the all mighty dollar. So beware if you have an account with them they will sell your information and restrict your post as long as you continue to use them.

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Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

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Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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