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Facebook

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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 620th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.5%
Positive
13
Neutral
1
Negative
30
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user webd5
Italy
3 reviews
1 helpful vote
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April 26th, 2014

Why do not you talk about the most popular social web that exists, is peggiornando, I preferred before now begin to advertise and look at its own advantage. Now then you will also want to erase what-apps. I do not like.

Thumbnail of user richardravenbrook
Indiana
2 reviews
1 helpful vote
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March 27th, 2023

Love the platform, but the censorship is insane. I run a business, and have such business on Facebook, along with their store. During the COVID scare, I made a comment on a group not even associated with my business about how I didn't feel mask were very productive. Facebook not only banned my account for 30 days, but also my business page. We lost thousands due to such ignorance

Thumbnail of user helenm123
California
95 reviews
171 helpful votes
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February 25th, 2020

This review is not of Facebook as a social media platform but as a business tool for advertising and reaching new customers. I think that Facebook really is one of the best platforms for reaching a new audience as far as business goes. Their prices for promoting links and call now buttons are very fair, and they reach a wide number of people. People are generally favorably disposed towards advertisers on Facebook, not too much negativity or derogatory remarks. The one criticism I have is it can be difficult to reach people if your personal Facebook profile is not very filled out or well developed, because people don't know who they are transacting with. Otherwise it is an ally in the advertising world.

Tip for consumers:
They require people to host their own advertisements after a certain number of them have been launched, any VPS provider is a good choice.

Products used:
Call button, get more leads promotions. No others yet.

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Thumbnail of user cindyc27
California
9 reviews
14 helpful votes
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March 12th, 2014

One of the best online social networking service.
You can connect to other people using this.

You view your profile, chat/message other people, post on what's on your mind or even like and share other posts. Millions of people globally are into this.
Facebook's mission is to give people the power to share and make the world more open and connected.

Thumbnail of user nadia1
Jordan
2 reviews
0 helpful votes
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July 2nd, 2022

This site is based mainly to benefit from the people who subscribe to it and to convert their information into a commodity that is used to make profits without the knowledge or permission of the user to do so.

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Thumbnail of user shannonw51
Australia
9 reviews
10 helpful votes
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April 3rd, 2019

Ever since they decided they know what I want to see on my timeline is when this site starting sucking balls.

It is so frustrating being a member of various sporting groups across Facebook - when I am not at the game, members regularly post progress scores to the group so you can keep in touch with what is happening.

Facebook's stupid algorithm posts them out of order or not at all... I get to see a half-time score before I see a score from the first 5 minutes... It's not really that hard is it?

Even worse - I am sick to death of getting a progress score from the first quarter of a saturday game displaying on my timeline on Tuesday! The game finished 3 days ago... a progress score is $#*!ing useless!

Thumbnail of user alejandrol99
Texas
1 review
1 helpful vote
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June 30th, 2022

Everything that is fact checked is bia as edly fact checked to fit the left leaning sites agenda. Maybe get some more genuine fact checkers who are real patriots and not socialist. Even ground. Either way they are totally ignoring what our constitution stands for.

Thumbnail of user paulai68
Mexico
1 review
4 helpful votes
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November 3rd, 2022

Facebook wants to create a cult, indoctrinating you about homosexuality, science, and any kind of thinking that Mr. Zuckerberg sees as correct.
Anything that goes against it is censored.
I really don't see that as a social network, in which different points of view are respected and there may be a possibility of dialogue or simply presenting an idea or opinion.
Fb, you live from me, not me from you. I really don't need you.
You could at least have some ethics and stop censoring the people who feed you.

Thumbnail of user ninan25
Spain
3 reviews
24 helpful votes
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March 11th, 2018

I started to write negative comment, but then stopped myself. Is it soooo bad? Just to mention, that Facebook connected me with my now husband. For that only I must glorify it forever and I will, but I really don't see how could it be helpful nowadays. I connected with everybody I wanted to be connected and can call them now. What else to do there? I really don't know. Time waste at the best. Sorry Facebook and thanks a lot. My husband is great.

Thumbnail of user chrisp188
Massachusetts
22 reviews
61 helpful votes
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June 30th, 2020

Facebook sells your personal information to companies to aide with targeted advertising. The company as a whole is pretty terrible in terms of ethics, but if you're not concerned about that, there's reasons to still dislike it. It's basically all old people reposting misinformation and old memes. It's a place for boomers to post pics of their grandkids (which is fine!). But Facebook is overall a pretty toxic place filled with (actually) fake news, people changing their profile pictures to whatever the current social justice trend is, and lots and lots of ads. You can probably find a better way to spend your time. Even if it's sleeping.

Thumbnail of user brianb3672
Massachusetts
1 review
0 helpful votes
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November 12th, 2022

Facebook does not care about the first amendment they do not care how anyone feels. They feel they have the right to censor what is said and how people feel. They are a bunch of liberal $#*!s that think that it is ok to force people to abide by there theory or they get banned

Products used:
I wouldn't order anything from face book if they were the last store on earth

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Thumbnail of user patrickm787
Australia
1 review
17 helpful votes
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May 2nd, 2020

FB is THE place to be if you want to read or spread fake news, violence, crap, lies, rubbish and nonsense.
Many (most?) of the posts on FB have to do with some sort of fake news and they are doing very little to try and stop it, because they want people to stay on it no matter what, so they can collect more of your data to sell you more useless products.
Another billion for Mark Zuckerberg. How much is enough Mark?
It is causing arguments, anger and social upheaval.
FaceBook is crap.

Thumbnail of user victoriam.t
Singapore
9 reviews
1 helpful vote
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December 22nd, 2022

Beware of Euro Auto Garage at The Premier Kaki Bukit. Scam Workshop. Charges 65% more than normal car Workshop. Deceptive sales tactics, sub- standard workmanship. Flood shop with cars parked there since months ago to create a "good business" all got to wait. Beware of this dubious auto repair shop Euro Auto Garage. Despicable Scammers Simon, Derrick, Alex. Enter at your own risk!

Tip for consumers:
Beware of Euro Auto Garage at The Premier Kaki Bukit. Scam Workshop. Charges 65% more than normal car Workshop. Deceptive sales tactics, sub- standard workmanship. Flood shop with cars parked there since months ago to create a "good business" all got to wait. Beware of this dubious auto repair shop Euro Auto Garage. Despicable Scammers Simon, Derrick, Alex. Enter at your own risk

Products used:
V10 engine

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Thumbnail of user christinea964
Texas
5 reviews
0 helpful votes
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January 28th, 2022

Sometimes it is a good app to share valuable moments with family and friends, but it has too many restrictions and many times they have tried to steal my information on their platform. So you have to be careful what you share on Facebook.

Products used:
Facebook app

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Thumbnail of user cindym504
Pennsylvania
1 review
0 helpful votes
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September 4th, 2019

I can't say enough good things about the amazing work that Xscape 2 Nature did with our retaining walls. What I thought I wanted, wasn't what I really wanted. Seth took the time to listen to what my ideas were, made suggestions and worked up a beautiful plan. We are already planning additional projects for him and his team to complete next for us. Give Seth a call *******610 https://m.facebook.com/XScape2Nature/

Thumbnail of user keilaj
Turkey
1 review
0 helpful votes
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July 7th, 2018

Should I call Faceads or Facebook? When I am watching a video, suddenly an ad appear, I am checking the news on Facebook they show me super crazy ads. This is not like that! I want to follow my friend's posts, happinesses and more!

Thumbnail of user carlas12
MD
3 reviews
4 helpful votes
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November 25th, 2013

You have to be careful what you post. Facebook is a great social network, probably the best - very addicting. If it sucks too much time, you can deactivate your account, but you never really can remove all of your photos or posts from theirnetwork.

Thumbnail of user johnm5733
New York
1 review
0 helpful votes
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September 15th, 2020

Used Kitchen Express in Syracuse for cabinetry in 2005. Was very happy with the quality, service and support. New kitchen in 2019, NOT so much. Inferior cabinets at higher prices, lack of service and no support. Highly recommend going elsewhere. I'd even consider big box stores now. They at least provide quality service and support.

Thumbnail of user michaelb2494
Virginia
1 review
6 helpful votes
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October 2nd, 2019

After seeing multiple white people make racist comments against Pakistan teachers that Visited Montgomery County in Va. I spoke up to defend a lady that said there comments were very hurtful. I told her not to allow the white trash in the area upset her And Facebook Suspended my account for 30 days. It seems Facebook has some racist employees employed there odd because they had no issue with the other comments just me Confronting Racist Red Necks. I deleted my account I don't want anything to do with Facebook or it Racist views.

Thumbnail of user alb207
Connecticut
1 review
4 helpful votes
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November 19th, 2020

Facebook is censoring most republican posts, and covering up widespread substantiated voter fraud. They are even posting propaganda on the president's posts. They put disclaimers over any posts demonstrating democrat corruption. They are traitors to America. Their 'fact checkers' are liars, posting propaganda over legitimate posts.

Thumbnail of user brianp917
Virginia
1 review
0 helpful votes
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September 10th, 2020

I got banned for joking with a friend who had referenced a line from broke back mountain. So I called him a broke back hoe and got banned! Facebook is full of weak minded clowns, who want to censor conversations between friends now! Facebook is trash!

Thumbnail of user janiceb
Tennessee
1 review
1 helpful vote
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December 16th, 2009

They get you to pay for promotion such as blockbuster to get platinum points instantly and you don't receive the points or you can get the issue resolve. It been since Thanksgiving Holiday and still not answer from Joyce from Sexy City now call Shopping City. I like the game, but hate the fault advertisement, they don't and want dealer what they advertise.

Thumbnail of user jamesz3
New Jersey
3 reviews
1 helpful vote
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May 9th, 2013

Facebook is a nice way to connect with your friends and family. It is convenient.

The adds are irritating. The mobile frequently has issues and now ads...

The Bloom is off the rose. On it yeah... staying? Only because friends are there. Eager to find elsewhere.

Thumbnail of user kaseyp
California
19 reviews
98 helpful votes
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August 24th, 2010

I joined facebook during its early stages of transitioning from strictly private to few colleges that were allowed to join. I enjoyed those days because back then facebook was strictly for college students, a way for them to stay connected and share info with classmates or friends. Back then you could also share you schedule with your facebook friends. Later they decided to open to the general public which just bit degrading of them. Now days you see high schoolers and middle schoolers on facebook and it feels like another myspace accept with more confusing privacy options. Overall I still enjoy being on facebook. I've found majority of my elementary and middle school friends which I lost touch with. It's a great source to get in touch with anyone. If you're looking to kill some time there's always farmville, poker, and much more...

Thumbnail of user jamiek326
Massachusetts
1 review
2 helpful votes
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January 5th, 2022

Facebook has unfair policies. They deactivated my account saying that I violated communication standards. There are people that posted the similar things and their accounts are still active. I made a new account because I am trying to contact family members that I haven't seen or spoken to in 20 years. They deactivated that account. Facebook are a bunch of unfair ignorant ASSES. They don't enforce their rules with everyone. They single people out.

Tip for consumers:
Facebook sucks be careful using them they single people out.

Products used:
Facebook

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Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

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Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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