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Overview

Facebook has a rating of 2.2 stars from 1,670 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 490th among Social Network sites.

  • Service
    390
  • Value
    357
  • Shipping
    234
  • Returns
    218
  • Quality
    332

This company does not typically respond to reviews

Positive reviews (last 12 months): 26.8%
Positive
11
Neutral
1
Negative
29
View ratings trends
519
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Date of experience: 6/10/24
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Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Date of experience: 10/27/24
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Reviews (1,670)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user poulerikm
Denmark
1 review
1 helpful vote
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March 9th, 2018

Facebook is selling a lot of ads for known BINARY SCAMs and FAKE NEWS, they are enabling criminals: http://cnnreports.net, goo. Gl/rg6i9v, goo. Gl/oqJf18,

Date of experience: March 9, 2018

Thumbnail of user lamish1
Saudi Arabia
3 reviews
0 helpful votes
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August 5th, 2020

It just increased my interest with people stories. I like the site it a place where can post any thing at any time and share it whole the world

Date of experience: August 5, 2020

Thumbnail of user jasminee9
California
1 review
1 helpful vote
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July 7th, 2018

I love my ring and bout order another one next week save the they the best I will always get my ring from them thanks you soo much 8/8/18

Date of experience: July 6, 2018

Thumbnail of user bm.kute
Georgia
1 review
0 helpful votes
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September 8th, 2023

My installer just installed leaf blaster pro. It looks great! We will know how well it works when it rains.

Service
Value
Shipping
Quality

Date of experience: September 7, 2023

Thumbnail of user jamesg643
Florida
4 reviews
3 helpful votes
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August 12th, 2018

This is not social network, this is just a pile of commercial trash. Only advertisements of scam and bad mobile games. Better forget about it.

Date of experience: August 12, 2018

Thumbnail of user brotherselectronics4u
India
3 reviews
0 helpful votes
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September 5th, 2023

Facebook is a good platform to show your skills and many people make career in Facebook and it's also helpfull for Business growth

Service
Value
Quality

Date of experience: September 4, 2023

Thumbnail of user raimib
Malaysia
2 reviews
2 helpful votes
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May 14th, 2019

Only good for search old friend and build new relation but not good for small business due to big competition

Date of experience: May 14, 2019

Thumbnail of user patrickm10
Oregon
2 reviews
4 helpful votes
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January 10th, 2011

I don't like the new profile settings. But facebook is a cool way to connect to people around the world

Date of experience: January 10, 2011

Thumbnail of user jenniferw1387
Kansas
1 review
0 helpful votes
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January 3rd, 2021

Constantly censoring conservative posts and views. Even positive and uplifting posts! Absolutely disgusting! Wish there was another option than FB!

Products used:
Platform but hate there isn’t another option.

Service
Quality

Date of experience: January 3, 2021

Thumbnail of user riverr10
Seychelles
4 reviews
2 helpful votes
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September 15th, 2020

They try to get as much money as possible out of businesses and they provide a bad service. Really unhappy

Date of experience: September 15, 2020

Thumbnail of user katarinap16
Canada
6 reviews
6 helpful votes
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June 9th, 2021

Facebook is highly dangerous to kids!
The content out there is so bad and so much adult stuff that you cant report. Eww.

Service
Quality

Date of experience: June 9, 2021

Thumbnail of user ilyassm
Morocco
1 review
0 helpful votes
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September 11th, 2020

In the early 2010s it was a bit absurd for me to use facebook, currently they have improved the user experience a lot

Date of experience: September 10, 2020

Thumbnail of user zingery
Kansas
16 reviews
11 helpful votes
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March 13th, 2018

I mean it's just another social media i'm not really a big social media fan but if i would get one this would probably be my second choice.

Date of experience: March 12, 2018

Thumbnail of user umeshr
Germany
1 review
0 helpful votes
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June 6th, 2012

Well this is to report the misuse of a profile on facebook wherin a person impostering as Rina Lamichane(actually Reena Gurung) has been using the website for highly suspicious activity, has caused untold damage and harm to the reputation of upsatnding individuals by seducing them online and then destroying their lives. I would like to make everybody using this socail site Facebook to beware of this name Rina Lamichane(or Reena Gurung) as it may be. Originally this rather unscrupulous lady claims to be from Gangtok, Sikkim but is now locatd somewhere in Uttarakhand, North Inda, she fancies American and Negroes majorly and I figure they are hand in glove on this rather despicable sheme. Everybody beware of this person. I have the address if required.

Date of experience: June 6, 2012

Thumbnail of user robbg7
Canada
1 review
5 helpful votes
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October 5th, 2019

Stupid nazi company. If you do not think like them you get banned. $#*! you Facebook. In the face if this is even possible.

Date of experience: October 5, 2019

Thumbnail of user waltera
New York
1 review
2 helpful votes
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June 22nd, 2010

They locked me out of my account. After repeated correspondence via e mail i can't get them to help me get it straightened out.

Date of experience: June 22, 2010

Thumbnail of user chukwuemekaa2
Virginia
1 review
0 helpful votes
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October 22nd, 2019

They should not incorporate some fake or substandard products on there site.
I have gotten good stuffs from the site, same with substandard stuffs.

Date of experience: October 22, 2019

Thumbnail of user aidaj23
Illinois
1 review
0 helpful votes
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October 17th, 2023

Facebook is worldwide they have to be equal with everybody but they siding to hide the truth from the world

Date of experience: October 17, 2023

Thumbnail of user tinah74
Arizona
1 review
1 helpful vote
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September 9th, 2016

I have bought two barbie dolls from you and what was written and told about the dolls was a flat out lie. The items were damaged not in good shape boxes damaged and not new in box just how you have described. They were not new they were opened and the boxes were damaged. I am a collector and the box is as important as the item in the box. You are nothing but lair's in cause what you described was not true. That is a very, very bad way to run a business. I am going to tell as many people as i can share it on facebook take pics of the items just as the way i have received them. I hope people read this and see just how dishonest your business really is. I am a big collector and know a bunch of other big collectors and i will never recommend them to your business. The first one i bought i just thought everybody makes a mistake and i gave you another chance, I was wrong cause the same thing happened. That just tells me your business is messed up and you do nothing but lie just to sell your items. You should call your business nothing but LIARS cause that is what you seem to be. I would really like for your business to make things right but by the reviews i have read you seem not to even do that. All in all you SUCK! Your business sucks i will never buy anything from you again and i will do my best to let thousands of people know just how much of liars you are and how bad of the items you sell are and the way they come to your house from your business. YOU SUCK! My name is Tina Hickman you have my mailing information of where I have bought said items. Here is your chance to make it right please be honest for once for good business It's the right thing to do

Date of experience: September 9, 2016

Thumbnail of user jamesh1300
GB
5 reviews
8 helpful votes
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May 3rd, 2019

Want a better facebook alternative? Try https://utterz.com it is like facebook but powered by free speech!

Date of experience: May 3, 2019

Thumbnail of user hollyk10
Nevada
1 review
0 helpful votes
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January 7th, 2016

Seriously the worst. Ordered an item 4 month ago, have not received, and have heard nothing from the. Definitely a scam. DO NOT ORDER ANYTHING FROM HERE.

Date of experience: January 7, 2016

Thumbnail of user joyf179
New Zealand
1 review
0 helpful votes
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September 26th, 2022

It is amazing since I have be using it my hair has never been so soft It is so easy to use and transport wherever you go

Date of experience: September 25, 2022

Thumbnail of user muhammedj9
Iraq
2 reviews
2 helpful votes
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March 18th, 2021

Working with Jocial is a wonderful and enjoyable job, and from anywhere you can work, so I prefer to work with it my work in life company

Tip for consumers:
no think

Products used:
shoes

Date of experience: March 18, 2021

Thumbnail of user willyantol
Indonesia
2 reviews
2 helpful votes
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September 25th, 2013

Very cool website i love it but make something different now, i think i connect with photo my friend

Date of experience: September 25, 2013

Thumbnail of user ehsanullaho1
Pakistan
6 reviews
7 helpful votes
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July 6th, 2021

Facebook is one of the most popular online advertising and Educational site which people love it and use it.

Date of experience: July 5, 2021

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From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
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