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Facebook

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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 620th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.5%
Positive
13
Neutral
1
Negative
30
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user jamess5724
Kentucky
1 review
0 helpful votes
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December 21st, 2021

Facebook donated 300 million plus to demarcate party and blocks everything that you say honest against the evil corrupted elites and governments. They ever resorted to posting ads on my account and putting me in Facebook jail for them as well. They blocked me and put me in Facebook jail for saying: we the people are getting our butts kicked by the elites and the governments with a pencil and we the people must learn to fight with a pencil, guns are only to protect the pencil. *******@mail.com

Tip for consumers:
Is you are for the people Facebook is not the site for you.

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Thumbnail of user marions
Texas
35 reviews
203 helpful votes
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October 6th, 2009

I think Fackbook is great. It allows me to keep my friends up to date about my life in one easy place. It has allowed me to connect with many people from my youth that I lost contact with. It is a great help.

Thumbnail of user mdrazc
Bangladesh
1 review
0 helpful votes
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December 31st, 2020

Dear Facebook support team, I lost my Google Authenticator apps security. I have not been able to login to my ID for a long time. It is very important for me to login to my account. This account open very urgent, my all family members Miss me & I miss my all family. Everyone is scared now because of the covid-19 and I can't find my family. I proof this account owner attached my original National I'd card, All details matches my Facebook profile. Please login permission link send my added Facebook profile mail.

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Thumbnail of user alixm
New York
4 reviews
28 helpful votes
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September 27th, 2011

Im not a facebook freak but i like to log on every once in a while. The site is fun to use and easy to meneuver. For those people who seem to be upset about the privacy policies on facebook, you need to understand that you always have the option on facebook to make anything you want private to anyone you want. You can even block a friend! All in All its a good site.

Thumbnail of user sharons481
Michigan
1 review
0 helpful votes
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August 20th, 2018

I was a guest staying at this beach house on Mission Beach. We found that the windows didn't open, one room both windows didn't open, the other one we put a game to hold it up, the other we had to take out, so did we have too take the one kitchen one out. When we told the caretaker about this she said she knew they didn't open and be sure to put the windows back! One bedroom we couldn't use. Other wise we enjoyed the ocean view and loved the place with upper floor overlooking boardwalk

Thumbnail of user laurenb19
Pennsylvania
7 reviews
32 helpful votes
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November 24th, 2014

Facebook is a nice way to connect with friends. But it is a total waste of time. You see I had trouble with cyber bullying on there, some one managed to copy my page and made sure I wasn't able to see it. It was friends of my ex-boyfriend. In someways they like to talk trash about me, and it isn't very nice.

Thumbnail of user ajw1
Arizona
3 reviews
7 helpful votes
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February 15th, 2012

When I started on Facebook, I loved it for its many privacy features and the fact that I could connect with friends I haven't seen in years. Now when I look at it, the site has been straying from the qualities it needs to improve on and is trying to spice up the look of the site. What they don't understand, is that they are forgetting about the valuable privacy options that are slowly becoming harder and harder to control. With the new Facebook timeline, I feel much more vulnerable, because there are things you can do with Timeline that you couldn't with the old layout. These changed make it easier to find information about you that you may not want everyone to know. All summed up, Facebook need to improve on privacy and less on the prettiness factor.

Thumbnail of user duanem146
Arizona
1 review
0 helpful votes
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February 21st, 2022

The longer I use FB, the more I hate it. My biggest complaint is the constant dumping of unwanted advertisements on my newsfeed. It doesn't matter what detailed steps I take to hide or dismiss ads, the next time I open FB, many of the ads I hardware back. I am talking 30 to 40 a day. I hate opening my newsfeed. I hate opening FB. Worthless! And I detest ads in some eastern script. I keep FB simply to keep up with some of my kids and family.

Thumbnail of user dianab61
Arizona
19 reviews
71 helpful votes
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September 17th, 2021

Facebook is attacking me with my videos that I make on JIBJAB site.
The videos I make for everyones occasions, I pay for them. Now facebook is reporting my videos
And saying it is spam, and goes against facebook guidelines. Facebook is going against freedom of speech

Service
Thumbnail of user dennisg377
Florida
1 review
0 helpful votes
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November 16th, 2020

Facebook continues to censor comments and opinions, violating our 1st Ammendment rights. They are exactly what our Founders warned us of. Facebook tells us what to think, comment on and what not to post.
Facebook = Socialism / Communism

Thumbnail of user garethm60
GB
1 review
0 helpful votes
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February 12th, 2024

Great site. It would be good if we could get our money into our paypal within minutes like Branded but over all is a great way to make money

Thumbnail of user norianin
Malaysia
3 reviews
1 helpful vote
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May 6th, 2019

I'm like to make online business because it's easy to me to get customers and they not take much money to start the business. I interested to do online business because via business i'm get some experience to more biger my business on son.

Thumbnail of user jannatm3
Bangladesh
1 review
0 helpful votes
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January 13th, 2022

You can also purchase products using this site. I think it will be your best site.
There is advantage of short time delivery.
A standard product buying and selling siteA standard product buying and selling site..

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Thumbnail of user viswalingams
India
1 review
0 helpful votes
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June 27th, 2022

My comments ( idiots, dogs, beggers, etc) are blocked stating it is against their community standards. But comments with obscene words in Tamil are at par with their standards. I deacivated my account and they sent message stating that " now the comments are at par with their standard. But I banned them and closed my facebook account. It is like paid media with double standards. Waste of time which I realised lately.

Thumbnail of user sparko
Bangladesh
1 review
0 helpful votes
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July 19th, 2020

I am really exhausted due to the current Coronavirus situation. I planned to marry my girlfriend in Jan 2020. But here see what happened. The world is hit by the deadly virus that ruin our wedding as well.
Anyways, I really want to say thanks to admin for brining me closure to my girlfriend. We met each other in site and we fell in love with each other. I started chatting and video calling with her all day long.
After that, we started dating each other but when I was about to marry her. The Coronavirus struck the earth. I wish that one day I will marry her and turn my dreams into goals.

Thumbnail of user tijuanav
Georgia
1 review
1 helpful vote
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January 12th, 2021
Verified purchase

The Syrup City Nutrition family absolutly loves our 32 oz Cups! They very durable and great carry out options! Our customers tell us they use the cups for water after they drink our custom Tea. We are super pleased about our MEGA MAKER TEA cups! The orders are always on time as well.

Thumbnail of user anap118
Romania
2 reviews
9 helpful votes
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June 16th, 2019

U ban me for 30 days right after my 30 days ban is over. U are so pathetic u ban me for posts i have made years ago. Posts with japanese videos? Really? Posts in chinese? You are spying people. I talked with my dad in a store about leggins (i had no mobile phone on me! Nor do i have my dad in my friends list on facebook) and i come home and i see only leggins adds on facebook! This is insane!

Thumbnail of user raymondp436
Florida
1 review
0 helpful votes
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August 25th, 2022

I have been suspended for what I do not know. I tried calling facebook support and I get India, WTF cant understand with there jibberish and they want me to go to a store and get an ebay card and give them the number, Do I look stupid? Thats the only way they can unlock my account? How about speaking to someone in the US that I can understand and not trying to scam me. I want to know why I was suspended and let a real person explain to me. I cant open anything when i try to sign on except for a message saying my account is shut down, Yes I am pissed

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Thumbnail of user marcusg143
Pennsylvania
1 review
0 helpful votes
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May 23rd, 2021

Facebook censors posts the social media platform disagrees with. 1st they fact check a post. If false they block. If not false, they say it is partially false. If not false, or partially false, they remove the post, saying it goes against their community standards. A post, honoring a 96 year old, female, veteran; for her service is against their community standards.

Tip for consumers:
Beware of censorship

Products used:
Facebook Page

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Thumbnail of user frans3
Germany
9 reviews
32 helpful votes
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August 30th, 2010

It's a love-hate relationship with facebook. Can't live with it, can't live without it. It's great for staying in touch with people and sharing what everybody is up to, especially if you don't have the time and muse to take care of all your friendships constantly.
What I don't like about it are the privacy issues. I don't want to become a citizen of glass and give all my information to people I don't know and who will use it themselves for what I don't know. But this is why you have to make up your mind about how you want to use a webpage like facebook. As long as you share as little information about yourself as possible (and I don't think that a post like "Having bad digesting problems today" will catch the interesst of a third party) you will be just fine and can enjoy the benefits of this site.

Thumbnail of user johnp985
Illinois
1 review
0 helpful votes
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May 15th, 2018

Facebook disabled my whole account without telling me why, without warning. I tried to login to my account but I couldn't. Facebook disabled the page that I created for my art business, that had over 1,000 likes, that I paid hundreds of dollars to Facebook for likes and other advertising. I sold a lot of art by advertising on my business page.

Thumbnail of user johnb169
Pennsylvania
1 review
11 helpful votes
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October 24th, 2012

Terrible all in all. I am a stay at home father, and just because I am not female, I am not allowed to offer my advice, or ask for advice from other moms. Raising a child is tough work no matter what gender. I signed up for the site and it stated 'only moms can post at this time'. To me that is pure sexism. Gender should not be the only deciding factor on being a parent. To me the site is just as sexist as a company as chickfila might be, except in this case they are denying uses the ability to post based on gender. That is not right at all. Sorry circleofmoms, you get a 1 star.

Thumbnail of user davidw4181
Texas
4 reviews
5 helpful votes
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October 30th, 2021
• Updated review

Mark Zuckerberg is the worst CEO in history! He DOES NOT protect users from dangerous criminals and pedophiles lurking on the platform. In Facebook's early days, it seemed to be so innocent, and it was ok for people to talk to their friends, but now, there are criminals who hack users profiles and want to steal your money/identity/information. It's a shame that people can just get away with whatever they want to these days and not get caught!

Tip for consumers:
STOP USING FACEBOOK! IT IS TRASH!

Products used:
I ended up using Twitter. I don't feel like I'm being targeted for my beliefs, nor for being scammed on Twitter!

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Animal/Child Abuse & Security Concerns
August 28th, 2021
• Previous review

The platform HEAVILY allows animal and child abuse, and if criminals happen to see those photos and comments that others post, it's open season on those poor creatures. There are a bunch of child predators and animal abusers on Facebook. Believe it or not, Mark Zuckerberg himself is an animal/child abuser and SHOULD BE PUT AWAY! Facebook needs to shut its doors for good! Zuckerberg does not want to remove the cruel, abusive images/posts, because that's what fuels the company and keeps it running! Zuckerberg and the team are villainous and corrupt. The company is becoming very malicious. Not only do they allow pedophilia and animal abuse, but they are stealing your and your child's personal information(i. E., social security number). Whatever they tell you about privacy, DO NOT BELIEVE THEM. They don't care about your privacy. They're just out to hack your computer and get your money!

Tip for consumers:
Stop using Facebook. Facebook is exploiting your children and animals for profit to keep the social media platform running! They do not care about your family or your pets. All they care about is your money!

Products used:
I ended up using Twitter. I feel more comfortable on that platform and I don't have to follow Zuckerberg's rules.

Thumbnail of user charnldc77
New Jersey
1 review
3 helpful votes
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July 17th, 2023

"Facebook" are the biggest hypocrites in social media! It's OK for the left woke liberals to say anything or do anything on FB and you don't care, but when a conservative stands up and raises an issue or the TRUTH, you shut us down or limit our accounts! FB consistently allows liberals to say or do anything on their platform! However, when a conservative expresses their opinion FB Restricts your account!

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Thumbnail of user ernieg20
Oklahoma
3 reviews
5 helpful votes
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March 21st, 2018

Pioneer Tire Company, Stillwater, OK. Honest and fair. They do alignment, brakes, and suspension repair. There is no more honest and reputable businessman (still living) I have met than Victor Borland, the owner. I knew his father (a left handed baseball pitcher who shut out Mickey Mantle) from 1970. Of all the automotive repair businesses I have dealt with, there are ABSOLUTELY NONE I could recommend more highly.

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Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

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Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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