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Overview

Facebook has a rating of 2.2 stars from 1,670 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 490th among Social Network sites.

  • Service
    390
  • Value
    357
  • Shipping
    234
  • Returns
    218
  • Quality
    332

This company does not typically respond to reviews

Positive reviews (last 12 months): 26.8%
Positive
11
Neutral
1
Negative
29
View ratings trends
519
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Date of experience: 6/10/24
See positive reviews
Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Date of experience: 10/27/24
See critical reviews

Reviews (1,670)

Rating

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user lottieh16
New York
1 review
2 helpful votes
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October 27th, 2024

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Tip for consumers:
Facebook should make the platform a better place for users to enjoy

Service
Value

Date of experience: October 27, 2024

Thumbnail of user philippe.girouard.a
Canada
1 review
0 helpful votes
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August 14th, 2024

I was really looking forward to trying out Meta AI, but unfortunately, it's been a disappointment. The responses often feel generic and lack depth. I've had to repeat myself multiple times, and even then, the AI seems to miss the point. The conversation feels forced and unnatural, like I'm talking to a robot (which, I guess, I am). The lack of understanding and insight has been frustrating. I was expecting a more intuitive and helpful experience, but it's a letdown.

Date of experience: August 14, 2024

Thumbnail of user lindam10254
Massachusetts
1 review
1 helpful vote
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December 17th, 2024

My experience with Facebook has become increasingly difficult and frustrating to say the least! Originally posted some high ticketed profile/name brand clothing names on MarketPlace, were denied because somehow not allowed?, explanation extremely poor, I then closed my account. Recently tried Re-opening account because of MarketPlace, received request from DuckDuckGo engine search provider requesting MY location outside of using their app.-Not okay with me-They overstepped requesting my location which I originally provided to them! I Do Not Feel Safe With Any App Requesting My Location, My Right! Recently attempted to re-open, was then denied. They want full control of all ALL your personal information, This is a Red Flag and Not Safe!

Date of experience: December 17, 2024

Thumbnail of user veeh15
South Africa
2 reviews
7 helpful votes
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July 28th, 2024

This man is on fiverr and Facebook and sold me a logo he "designed from scratch" only for me to find the same logo online for sale though a company where he stole it from. This logo is for sale to anyone and everyone through the site discovered online.

Avoid this thief at all costs to avoid disappointment because he is dishonest and your "new logo" will be found on the internet oused by many others. Copyright infringement, fraud and a few other transgressions come to mind...

Tip for consumers:
This man steals logos online and sells them as his own. He is a fraudster

Products used:
Logo design

Service
Value
Returns
Quality

Date of experience: July 28, 2024

Thumbnail of user rickf654
Cyprus
1 review
2 helpful votes
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August 3rd, 2024

I did not like it, there is nothnig to do there, many outdated profiles and very few real genuine accounts. I registered two years ago and it was much better then. Now I started using it ago and it is a shadow of its former self.

Service

Date of experience: August 3, 2024

Thumbnail of user wilberts54
Minnesota
1 review
1 helpful vote
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December 3rd, 2024

Avoid this unfortunate company at all costs; they scammed me swiftly. I requested a withdrawal over a month ago, and they told me it was processed, only to find out it wasn't. I then took all my evidence to A -M -D- A -R- K_ L+ I +M +I+ T+ E+ D * C0M, and within a few days, I got back my entire profit and a refund.

Service
Value
Shipping
Returns
Quality

Date of experience: November 1, 2021

Thumbnail of user hueys24
Arkansas
5 reviews
3 helpful votes
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June 20th, 2024

I have a profile on facebook but awhile ago I received a contact from another member there. That person was named Sarah Seam. She said that her location was Maumelle Arkansas. I was surprised to see on her facebook page that she for a fee of 80.00 for an hr and 200.00 for a whole night was offering sex/hookups. It was clear that she was a prostitute. I reported this to Facebook but t has been months and Sarah Sean post is still there.
I also discovered that Sarah Sean is scamming people out of money by requesting they send it to PayPal and mark it Family and Friends. However when a person does that they cannot recover those funds.
She will never met you.
I don't understand why Facebook has these scammers on their site and when reported - do not remover them.

Date of experience: June 20, 2024

Thumbnail of user akkasali4536
Bangladesh
2 reviews
0 helpful votes
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June 10th, 2024

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh.
I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Service
Value
Shipping
Returns
Quality

Date of experience: June 10, 2024

Thumbnail of user sengrasangma580
Bangladesh
1 review
2 helpful votes
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June 10th, 2024

There's a lot of negativity and misinformation circulating on Facebook. It can be frustrating to see people spreading false information, especially about important topics.
The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh.

Service
Value
Shipping
Returns

Date of experience: June 10, 2024

Thumbnail of user rabhasikul
Bangladesh
1 review
1 helpful vote
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June 10th, 2024

Facebook has been a great way to stay connected with friends and family, especially those who live far away. I love seeing updates on their lives and sharing mine with them.
Sometimes I find myself spending way too much time scrolling through Facebook. It can be a real time suck, especially with all the clickbait and endless feeds.

Service
Value
Shipping
Returns
Quality

Date of experience: June 10, 2024

Thumbnail of user ask045508
Bangladesh
1 review
1 helpful vote
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June 10th, 2024

Facebook has been a great way to stay connected with friends and family, especially those who live far away. I love seeing updates on their lives and sharing mine with them.
I follow a lot of news and educational pages on Facebook. It's a great way to stay informed on current events and learn about new things in a fun and interactive way.

Service
Value
Shipping
Returns
Quality

Date of experience: June 10, 2024

Thumbnail of user veryf4
Illinois
6 reviews
1 helpful vote
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August 25th, 2024

Transmission Garage Xpress LLC was closed due to tax forfeiture and now has a new location and name but same owner! They are now called "Transmission Garage" and they are now located at 1718 College St. Houston TX *******. https://www.facebook.com/p/Transmission-Garage**************

I took my van there because it would stall when I put it in gear. They called and said they fixed the problem and it wasn't transmission at all! They replaced a couple sensors and the distributor and charged me $800. I paid them and took the van, but quickly found that it would not shift out of first gear properly!
I took the van right back and they diagnosed it again and said that they needed to rebuild the transmission.

I agreed based on their expertise. I asked them to also replace the transmission mount and carrier bearing and inspect the rear end. They took 3 weeks to rebuild my transmission and they charged me $2200 for the rebuild. They did not replace the broken transmission mount they reused it! They did not replace the carrier bearing or inspect the rear end. When I got my van back and drove it home the rear license plate was missing! I went and looked closer and saw that not only is the license plate and frame gone but the part of the bumper that holds the license plate was bent and had marks that match up to the forks on a fork lift!

I called and spoke to Victor and he confirmed that they do use a fork lift sometimes to move the vehicles. When I told Victor of the damages to my van he said they would fix it if I brought the van back to them. When I told him I did not want them to do the repairs and that I have my own body shop that will fix it, Victor said his boss would contact me. When I spoke to Luis (Victor's boss) 2 days later he acted like they did nothing wrong and claimed he knew nothing of the situation, even though Victor told me that he would inform his boss of the problem. He said they don't use a fork lift to move vehicles at first, then he admitted that they do. He said he disputes the damage was caused by them and insists that I bring the vehicle to them to be inspected before he will pay for anything.

After nearly an hour on the phone Luis agreed to pay for only the part and the license plate replacement, but that he would have to buy the part and I would pick it up from him and I would have to install the part myself if I didn't want them to install it. Luis refuses to pay for my time missed from work to get the replacement license plates and for the time it will take for a body shop to properly install the part Transmission Garage damaged. An honest and fair business and business owner would pay for the damages they caused to a customer's vehicle and not try to lie to avoid paying for their mistakes.

It will cost me $381.50 to fix the damage that Transmission Garage caused to my van.

I do not recommend using this shop for anything.
https://www.facebook.com/p/Transmission-Garage**************

Tip for consumers:
Deadbeat owner refuses to pay for the damages his Transmission Garage caused to my vehicle to this day!
Learn from my mistakes and stay away from this place!

Date of experience: August 25, 2024

Thumbnail of user williew494
Bangladesh
1 review
0 helpful votes
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June 4th, 2024

Out of all the social media platforms I use, Facebook is by far the best. It offers a perfect balance of personal and professional networking opportunities. The interface is intuitive, and the privacy settings give me control over who sees my content.

Date of experience: June 4, 2024

Thumbnail of user danielv1336
Bangladesh
1 review
0 helpful votes
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June 4th, 2024

I've been using Facebook for years, and it's been an incredible platform for staying in touch with friends and family all over the world. The interface is user-friendly, and the features are continuously updated to improve the experience. Highly recommended!

Service
Value
Shipping
Returns
Quality

Date of experience: June 4, 2024

Thumbnail of user marko1521
Pennsylvania
2 reviews
1 helpful vote
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June 9th, 2024

I would like to say it's the worst site online not only do you get fact checked but you get stalkers and worst yet people to try to steal your ID. YOU GET EVIL PEOPLE IN THE MESSAGES AND FACEBOOK NEEDS TO UPDATE ABOUT HUMAN TRAFFICKING, THE OTHER VICES ON DARK WEB, GUNS, BAD PEOPLE DOING LUSTFUL THINGS NOT PG, AND ALL THE CORRUPTION. NOT AN ETHICAL BUSINESS. WWLAC WILL NOT BE APART OF THEM.

Date of experience: June 9, 2024

Thumbnail of user nazmabegum181982
Bangladesh
1 review
1 helpful vote
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May 28th, 2024

Hello Quotex
It's best earning site in the world.here is a chance to get established.the more time and effort you give here the more success will come in your life.quotex is a site that can improve a person's life.not much to say about quotex Will.I love quotex

Service
Value
Shipping
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Quality

Date of experience: May 27, 2024

Thumbnail of user ktownboy66
New York
10 reviews
6 helpful votes
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May 19th, 2024

I have twice attempted to share positive, intellectual information via the fb media web. And twice I have been shut down by the zuckerberg circus.
The facebook page tends to be negatively inclined as it allows: MONEY SCAMS, SEXUAL LEWDNESS, RACIALLY DIVISIVE CONTENTS, AND POTENTIAL DAMAGING POSTINGS.
My postings were written to educate, motivate, uplift, and to inspire the mind, body, and soul with positive information. Hopefully, our courts will hold MZ liable for his capitalist exploits!

Date of experience: May 19, 2024

Thumbnail of user birgerb3
Denmark
2 reviews
6 helpful votes
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April 9th, 2024

Facebook is one of the most censored sites. It do not allow ALL truth. They also grab all your privasy. Converted jo plane enlish, it is a satanic site, and you should be aware. Any site prohibit truth, any site stealing your privacy is of this nature.

Date of experience: April 9, 2024

Thumbnail of user shacaran
New York
1 review
3 helpful votes
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March 5th, 2024

What in the world, why can't I login into my Facebook account. I was locked out for no apparent reason. (Were working on it and we will fix as soon as we can) Fix what nothing is broken. It's great social platform. I guess they don't want certain people on Facebook. Disgraceful

Date of experience: March 5, 2024

Thumbnail of user americagratesagain
Canada
8 reviews
6 helpful votes
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April 25th, 2024

Jug-eared little d-bag. Jug-eared little d-bag. Jug-eared little d-bag. Jug-eared little d-bag. And so on.

Service
Value
Quality

Date of experience: April 25, 2024

Thumbnail of user innisfallen1239
Ohio
2 reviews
1 helpful vote
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February 24th, 2024

This device is supposed to be a tv streaming device that has scammed many buyers thinking that it was an upgrade for their tv's. Pure trash it doesn't work at all. Another elaborate scam. I was taken and I want to say " buyers beware"

Tip for consumers:
Make sure to do thorough research when purchasing electronics.

Products used:
HDMI for free streaming

Value
Shipping
Quality

Date of experience: February 24, 2024

Thumbnail of user davidr2851
New York
3 reviews
12 helpful votes
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March 5th, 2024

I read a review this morning on TrustPilot that I completely agree with: "they're crooked, and they do have "way too much control." I received a message from them about 3 minutes ago (from Facebook.com) stating:
"Warning, your actions are too fast. They are annoying the other members on Facebook. If you continue this behavior, your Facebook account will be permanently deleted (or something to that effect."

All I've been trying to do this morning is log into my account, which I can't seem to do. I believe my account may be blocked by FB staff. I've interacted with no one this morning... "My actions (virtually) are too fast."

Too fast for whom? Facebook security perhaps, who have blocked my account? I've received no email indicating such as posted on their website. Facebook is a crooked bunch. That has been my impression, before posting this review. I think interacting with such individuals can only lead to something bad. I will pit my integrity against any FB staff personnel, and I'm completely serious.

Date of experience: March 5, 2024

Thumbnail of user orit3
Arizona
1 review
3 helpful votes
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January 31st, 2024

This company should be banned. Many public feeds with explicit porn easily accessible by children. These people should be ashamed. They are teaching our children to objectify people and in the process, create the next generation of mal-adjusted members of society. Shame on Facebook. It's a piece of junk that should be heavily fined and more heavily restricted.

Products used:
None. This site is a criminal endeavor.

Service
Value
Shipping
Returns
Quality

Date of experience: January 31, 2024

Thumbnail of user shekinahu2
Texas
1 review
1 helpful vote
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January 25th, 2024

It is absolutely sick that FB allows people of color to make comments like "whites should be shot" and for someone to brag about getting free money from "stupid wonder bread whites". As a woman of color, no one should have the privilege to say hateful things about or to anyone of any race. FB is one of the worst companies and is completely outdated. Shut it down.

Service
Value
Shipping
Returns
Quality

Date of experience: January 25, 2024

Thumbnail of user thomasc1770
Connecticut
1 review
3 helpful votes
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July 29th, 2021

We use Milwaukee tools for all our plumbing jobs and many of the other contractors are amazed at the quality, durability and battery life. I have to keep a close eye on them so they don't disappear off the job sites. Every tool ever purchased has arrived within a week or less and is exactly as described. The price is competitive and free shipping makes it an ideal purchase for my business. No issues with this merchant. Thank you for great service and another great Milwaukee tool. Looking forward to making more purchases in the near future.

Service
Value
Shipping
Quality

Date of experience: July 28, 2021

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From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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2.2
1,670 reviews
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