FanDuel

HACKED.WAS GOOD WHILE IT LASTED BUT MY ACCOUNT GOT HACKED... APPARENTLY THE HACKER IS BETTER THEN THE FANDUEL INVESTIGATORS. BECAUSE THEY TOLD ME PER THEY INVESTIGATION IT SEEMS THAT I ALLOWED SOMEONE ACCESS TO MY ACCOUNT. LOL IT WILL SEEM LIKE THAT ISN'T THAT WHAT HACKED IS. BUT IM TELLING YOU REVIEWERS NO THAT WASN'T SO.ONE MORNING I RECEIVED AN AUTHENTICATION TO MY PHONE AND I KNOW I WASN'T TRYING TO LOG IN MY ACCOUNT. AND WHEN I CHECKED MY MONEY WAS GONE. THEY WON'T HOLD RESPONSIBILITY

After signing up with multiple bet sites including Fan Duel, I will tell you they were the only ones to steal my money. They promised a NO SWEAT BET up to $1,000, so if you lost they would immediately deposit $1,000 of bonus bets into your account. They did not do this, after 7 days of follow up via email and chat (they wont let you call them, hmmmm). I received a message the dispute has been closed. That's it, no explanation, even after they asked for a screen shot of their promo, which they hoped I didn't have, but I did, and forwarded, still nothing. DO NOT BET WITH FAN DUEL. They are thieves, and they know there is nothing you can do.

Don't play this game at all they will let you win but cut you off real quick they suspended me and fiance account saying that I'm playing on multiple Accounts and i sent all my information in and my fiance bank card a picture of me holding up date and my ID now they completely suspended me duh once I invited my fiance we use her back card to play they want to make up lies on us making it like we are some criminals just because if we win only that little change and put it on her bank account card but they had no problems taking funds off when we there play games stupid they are very sneaky dirty people and have not gave my fiance her change she won saying since she suspended we have to keep the winning funds and everything on are end is legit prejudice it sounds to me

Happy to take your money! Tease to keep you enticed won't let you get up to much. Wins are broken and aren't really wins. Hit free spins (5) on a $4 dollar roll win $1.20!

Fanduel will take your money I advise everyone to download MGM betting app they will deposit your winnings 72 hours after you win! My husband deposited his money then won FanDuel took my husband winnings than asked him to verify his information and he will receive his winnings within 1 to 29 business days? Now tell me why it takes that long after you deposit your money to bet than won the bet than get locked out your account than have to verify your identity to have to wait 1 to 19 business days for FanDuel to deposit your money back to your account you won,I'm telling u it's been 19 days FanDuel still has not deposited my husband winnings he won back to his account yet.? Please download MGM betting app they are very good with giving u what u paid for I would never download FanDuel after this incident that happened to my husband

Absolutely horrible customer service. Tried playing a couple years ago... site was poor so I stepped away. Figured I'd give them a second chance, but it appeared my old acct was gone... inactive for years. So I open another account. They took deposit, and I won some money the first week... ONLY TO GET NOTIFIED THEY SUSPENDED ALL ACCOUNTS and wont pay winnings. ***they said they couldn't find the old acct? But they found it AFTER they took my money and I won.
Just a bad company... go to DraftKings

I recently joined Fan Duel as a new user before the Superbowl. I saw several ads promoting the 55 to 1 Superbowl Ads stating you can bet $5 to win $275 on the winner. The Fine Print that I saw stated a minimum of $5 and that the stipulation you had to be a new user and make your first deposit to qualify. When I signed up the App was not showing the Promotion and after some research I found in the FAQ that they were aware of there being problems of the Promotion not showing up and to make your bet and they would settle up with the winners within 72 hours. I made my bet of $15 dollars and a $10 dollar bet on another category. I picked the winner so I was owed $825. They responded 2 weeks later that I did not qualify bc they counted my second bet first, and claimed they had no problems with their App despite it still stating in their contact us segment that they were aware of this. Also the graphics now stated that it was a maximum of $5 dollar bet, and proceeded to tell me it was obviously my phone malfunctioning and refused to settle up. Instead of $825 they were saying I won $20 dollars and gave me a $5 credit to appease me. Iam sure I'm not the only one who was mislead and then lied to about there being no problems on their end with zero accountability. Then the person helping me deleted the Email thread so I had no proof of the conversation. His name was Ryan though if anyone has dealt with him.

Wash trying to play blackjack, and this app shut down over 6 times during the game, never happen on Any other Casin or sports book app I play.They don't even cover for there mistakes. Rip off

The webmaster steals your money and winnings in their accounts, if you are forced to change phones or phone number. They will bar you from access to your cash.

Held a $1000 hostage over a temporary 7 day ban. Couldn't make bets which I get but not letting me withdraw my money and freezing it makes zero sense and is bad business!

U tell me what's with this pic FanDuel marked one of my parlay picks as a lost preventing me from cashing out beware and pay attention to your bet slips even tho my slip lost it's the principle smh

I used my debit card to fund the account. Then a few weeks later I used my wife's debit card. Then I get this miserable message from Fanduel: Your account has been suspended. Please reach out to Customer Support for assistance. I did nothing illegal nor unethical but the idiots wanted to investigate me. It has taken them a few weeks and the situation is still not resolved. I can't even withdraw my funds. Customer Service says its out of their control and in the control of the investigators. This has been a rather horrible experience. I am starting to think that one branch of Fanduel needs work to justify their existence.

I can envision the Fanduel Investigative Branch. Boss a customer in Kansas, Ken Smith, used a debit card but a subsequent debit card was used and the owned by, Kate Smith, to transfer funds in. Great job! That pushes our Pending Accounts Review case totals up! We will put a hold on his funds, then make him send in a picture of a state DL, a picture of the debit card, and other miscellaneous bull$#*! that is requisite to weeks long investigation process. These metrics are very important to the CEO and our division.

Well guess what? Not only did I get my % but also, lots of bonuses I didn't expect, but I got paid for the last ones I was nervous about.
They have BEEN GREAT TO ME.
EVEN WHEN I $#*! and COMPLAIN THEY DON'T THROW ME off the PLATFORM lIKE MGM AND BORGATA DID. LOL. THEY JUST HIT ME UP AlITTLE TO SHUT ME UP. I'M DOWN WITH THAT.
ANYWAY 5 STARS! They've really pulled through.
Now your see all over been through with fanduel. Well now because I complained alITTLE trying to get paid out.I just got an email. I'M THROWN OFF THEIR PLATFORM! NICE. RIGHT. DON'T GET INCLUDED IN IT. IT'S VERY DRAMATIC. The chat people piss you off. Off your $#*! anything that fanduel makes direct of. Like I work hard for my money. Your done. Period
They probably did me a favor.

Thanks FANDUEL!

I've been a member of Fanduel for 2 years and always place parlay bet on various sports I finally won and it's day 3 and money disappears
It was pending for 2 days and on day 3 pending message goes away no money on betfair card
And no customer service availability only three email which takes 3-5 business days to respond
They take your money instantly but getting paid is like pulling teeth I'm out of $600 with no one to ask any questions about what happened I'll never place a bet here again I've bet thousands of dollars and couldn't get the few hundred I won Never again

Fanduel is trash stole my money right when i added funds and block my account for no reason at all this is the worst app i'm trying to my hardest to get them remove sign my petition

The actual site is good ONCE YOU GET IN! They have this bogus location software that constantly fails and tells you that you are not in the state you live in (NJ in my case). And I am located right in the middle of the state! Calling support is useless because they tell you that the location software is run by a third party. Here's a recommendation - FIRE THEM - NOW! And the notifications you get are pretty cool - they site all these laws that you are breaking - I wish they would dispatch someone to "see exactly where I am"