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FASHIONPHILE has a rating of 4.8 stars from 6,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
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36,133 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
Excellent condition, just like new. Love it and wearing it every day everywhere.
Date of experience: July 1, 2022
I got my bag two days after completing payment. Bag was as described
Date of experience: January 16, 2022
Easy shopping experience, quick delivery, and honestly my product is beautiful! Very happy.
Price was unmatched
Date of experience: October 17, 2023
Excellent service. Very quick and simple. Would highly recommend.
Selection of purses
Date of experience: October 17, 2023
The entire process was was very easy. I will use them again.
Because they use affirm
Date of experience: September 14, 2023
Received item quickly and was pleased with the item and condition.
Date of experience: October 12, 2023
I love this bag. It came perfectly like it was brand new.
Date of experience: September 13, 2023
Wonderful. Prompt shipping. Product as described. Packages well.
Date of experience: October 14, 2023
Handbag appears to be almost brand new. Price was right and delivery service excellent.
Nicest product with best pricing. Also like affiliation with Neiman Marcus. Thank you!
Date of experience: October 14, 2023
Amazing customer service + fast shipping! Love shopping on here
Date of experience: October 14, 2023
I am lucky enough to have gotten a great deal on two pair of Tiffany earrings. Love them!
I had to speak to several people, but my issue was resolved quickly, and I’m delighted
I’ve been a customer since 2018
Date of experience: October 14, 2023
Site was easy to navigate and the selection of items was great
Had a bag I wanted
Date of experience: September 10, 2023
Great experience. Great Gucci bag in beautiful shape for a good price.
Have purchased before.
Date of experience: September 12, 2023
Easy transaction and super fast delivery. Just fantastic!'
Price and secure transaction
Date of experience: October 13, 2023
Great, quick and easy, this bag is gorgeous! I love understated items that are unique. This is it.
Referral from my daughter
Found just what i wanted
Date of experience: May 17, 2021
Referral from my daughter
Found just what i wanted
Date of experience: May 6, 2021
Smooth transaction. I will be recommending this site and using again.
For a long over due birthday gift.
Date of experience: October 14, 2023
Product looks brand new and is used. Love the purchase.
A friend referred me
Date of experience: October 14, 2023
Item came as described, prompt shipping! Very happy with my shopping experience and product!
Shopped several times at The Real Real, they’ve cancelled my order twice without notice
Date of experience: October 13, 2023
My experience was great the product was in good condition and I received it in a timely manner
Date of experience: May 19, 2022
I like the condition of your merchandise and I like we have a few days to love it or return it.
I’ve ordered from FASHIONPHILE several times before
Date of experience: September 2, 2023
Fast shipping and its like new condition, looks like it was never used... Its a perfect summer bag
Date of experience: April 8, 2022
I loved my Gucci belt it was in perfect condition and the process was so smooth and easy.
Date of experience: April 8, 2022
The shipping took a long time but the items arrived as expected and the packaging was very nice.
Date of experience: September 9, 2021
Easy to view products! I love all the pictures and love getting exactly what I ordered.
Picture and product descriptions
Date of experience: September 23, 2023
Great product page details
I love hermes scarves
Date of experience: June 20, 2023
The best website, please make sure you use all those pictures
The details of the product and pictures
Love hermes scarves
Date of experience: October 17, 2022
The best in showing you the products
I received an email of a price drop
Date of experience: July 11, 2022
I LOVE THE DETAILS in DESCRIPTIONS and Pictures. I have not felt surprised by what is shipped to me.
Descriptions and details of the products
I love collecting these items.
Date of experience: October 14, 2021
I love the way you guys take pictures and really provide details of the products. I feel that I truly am getting the best of the best and don't worry about what I will get in the mail because it's so clear up front.
It truly feels like a trust authority
I had this item on my wish list and it felt like this one was the right one for me :)
Date of experience: October 3, 2021
They have the best pictures and descriptions of the products
I love hermes scafs
Date of experience: July 10, 2021
The bag looks exactly the same as the photos! Better than I expected. Will buy other bags again.
Date of experience: November 19, 2021
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
