- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FASHIONPHILE has a rating of 4.8 stars from 6,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
36,118 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
Never disappointed since I started purchasing from their site. Delivery was also quick and smooth.
Date of experience: October 9, 2023
Excellent experience every single time. Love fashionphile
Consistent, fast and reliable
Date of experience: October 8, 2023
It's was very fast and so easy. Excellent condition
Because I couldn’t find the item in store
Date of experience: October 10, 2023
The website and shopping experience was very easy! Pictures were very clear!
I wanted a discontinued purse. So I looked to see if it was available on FASHIONPHILE!
Date of experience: August 20, 2023
My first time purchase. And i would definitely purchase again. Thank you.
A friend recommendation.
Date of experience: August 22, 2023
This bag is absolutely beautiful. It looks brand new.
Good prices and customer service
Date of experience: October 8, 2023
Great experience from start to finish.
Highly professional staff and fast shipping.
Trustworthy
Date of experience: October 8, 2023
Great selection, East checkout. Love fashionphile!
Product I was looking for was in stock and at a good price
Date of experience: October 7, 2023
Very good company to deal with everything is always excellent
Date of experience: October 7, 2023
Im happy with my purchase, highly recommended! I saved a lot of money
Date of experience: October 8, 2023
What I chose was what I receive and in a very timely fashion
I’ve known others who chose Fashionphile and were very pleased with their purchase
Date of experience: September 29, 2023
Packaged well and the description is always correct.
Reliable and trustworthy
Date of experience: October 6, 2023
Trustworthy site with fast delivery. Wish the app was more user friendly
Trustworthy
Date of experience: October 6, 2023
Easy transaction, just as described, love my purchase!
Date of experience: October 6, 2023
My package shipped and arrived quickly.
It was an easy purchase.
They had the best selection
Date of experience: October 6, 2023
Great experience very happy with my purse. Came in very good condition
Very good. Helped me changed delivery so I could get my purse on time for an event.
Wanted to choose something that was pre owned and not brand new so this was perfect
Date of experience: August 13, 2023
I purchased one that was rated excellent. She said it was perfect.
Date of experience: August 13, 2023
Very pleased with my purchase! My bag was as described. Quick shipping!
I have used them before and had a good experience.
Date of experience: August 12, 2023
I didn't realize it was so small. The condition was good, but I returned it because of the size.
Date of experience: September 27, 2023
Product is as described, yet more beautiful than pictured.
Returning customer who is always pleased with the service, including no issues with returns.
Date of experience: October 6, 2023
Gorgeous bag, Great customer service, would definitely recommend
Date of experience: October 6, 2023
Item came quickly and looks even better than expected!
Used them before
Date of experience: October 6, 2023
Date of experience: August 14, 2023
Date of experience: July 21, 2023
Used before
Date of experience: July 1, 2023
It was delivered on time and exceeded our expectations. Really happy.
Saw a commercial ad on Sling TV and thought I would give it a shot. Will continue to shop there from now on.
Date of experience: October 5, 2023
Very correct information about the products.
Large selection of items.
Good prices, good quality!
Date of experience: October 4, 2023
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
