- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FASHIONPHILE has a rating of 4.8 stars from 6,129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
36,106 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
I love my new bag. It came beautifully packaged and as described.
Great reputation
Date of experience: August 31, 2023
Thank you for a beautiful shawl. Great service, fast shipping.
Date of experience: August 30, 2023
Received handbag very quickly and packaged perfectly! Exceeded all of my expectations
Date of experience: August 30, 2023
Fast delivery and my order was packaged nicely. My item was exactly as described
Date of experience: July 9, 2022
Slippers were in perfect condition and came in very fast
Date of experience: May 23, 2021
I love my bag. The condition is just like brand new.
They had the perfect bag for me.
Date of experience: September 1, 2023
Beautiful bag! Well packed and matches description.
Best online shopping site, easy to navigate
Date of experience: August 30, 2023
I had great experiences with selling and purchasing from Fashionphile for a few years.
Extensive products selection, excellent items condition, and great customer service.
Date of experience: August 31, 2023
Love buying. I've gotten some great designer pieces!
Good quality. Quick shipping. Buy back is great too
Date of experience: August 31, 2023
Excellent selection, accurate ratings, good pricing
Good selection and price
Date of experience: August 31, 2023
VERY GOOD! :)
PRICE AND AVAILABILITY
Date of experience: August 3, 2021
Perfect Experience! Quick, Perfect Condition as depicted in the photos
Date of experience: April 12, 2022
Great experience shopping with the company love all the options
Date of experience: June 9, 2022
Love love it was better than what was described. Another Bag for my collection!
Date of experience: February 2, 2022
Great product good condition and great service had no issues
Date of experience: January 5, 2022
First time I bought a bag. The bag is exactly I wanted. Thanks you
Date of experience: April 22, 2022
Great purchase for the price… the description was spot on
Date of experience: November 17, 2021
Ordered Tuesday night and received the package Thursday.
Fair prices and trusted high end product reseller
Date of experience: August 24, 2023
This is a fabulous necklace! It's unique and I love it.
Have been looking for this particular choker for months
Date of experience: August 26, 2023
It's great very easy to go through and look at items.
Love your deals
Date of experience: August 25, 2023
Gorgeous shoes that appear almost brand new. Looking forward to wearing them.
Trust worthy site for great items,
Date of experience: August 27, 2023
Excellent products, exactly how described. Very satisfied. Great customer service.
Date of experience: August 25, 2023
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
