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FASHIONPHILE has a rating of 4.8 stars from 6,129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
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36,102 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
Excellent purchase. Purchase was as described on the website.
Date of experience: January 23, 2022
Great experience received order very fast! Will order again.
Date of experience: May 1, 2022
The purse was misrepresented. Closing snap does not snap.
I thought it was in much better condition
Date of experience: May 28, 2021
The live ring fit perfectly and was in great condition!
Date of experience: August 15, 2023
The item I I ordered arrived in perfect condition.
Date of experience: November 17, 2021
Exactly as described and fast shipping. Very easy process
Date of experience: August 17, 2023
I have previously bought items here
Wanted a luxury item
Date of experience: August 24, 2022
Fast shipping and the item that they describe is what you get…
Honest to their customers
Date of experience: August 17, 2023
Easy shopping experience. Item as described and pictured.
Date of experience: August 17, 2023
It was super quick to order and I love the deals. Came exactly as described
My manager used you before!
Date of experience: August 16, 2023
Very fast, good service, and the personal shopper were helpful
Date of experience: August 18, 2023
Fast delivery, impeccable prices for pre-loved items
Always can find a great selection
Date of experience: August 18, 2023
Love you guys. Always trust your authenticity, shop worry free.
Good inventory, unique items you can't always find in the store.
Date of experience: August 19, 2023
Love my purchase.I always like what I get from fashion
Date of experience: August 18, 2023
Good selections. Easy return. Satisfied with the purchases.
Date of experience: August 18, 2023
They make it flexible for you to be able to make a payment
Date of experience: February 24, 2022
Very good! Item arrived as described. Delivery arrived smoothly.
Date of experience: July 23, 2021
Thinking about returning.there was no authentication card
Most trust and affordable
Date of experience: August 10, 2023
Ease of use was fantastic - and the quality based on the description was spot on.
Date of experience: May 9, 2021
Date of experience: April 29, 2021
Easy process and quick delivery! The handbag is in the condition described and is beautiful!
Date of experience: March 24, 2022
Pleasant experience and the bag expectations is the same in the description.
Date of experience: September 4, 2021
Received my Cartier necklace. It's exactly as described. Perfect.
Date of experience: August 12, 2023
Amazing, easy experience! The quality of my bag was even better than expected.
I originally went with another site and had a bad experience so I heard about Fashionphile and I am so glad I chose them instead!
Date of experience: August 12, 2023
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
