- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FASHIONPHILE has a rating of 4.8 stars from 6,125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
36,096 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
Everything came as expected. Great quality and packaged very carefully. Thank you.
Date of experience: March 22, 2022
Ring might be smaller than described on the site. I immediately returned item for a full refund.
Date of experience: October 14, 2021
Product arrived fast and in perfect condition as described!
Date of experience: February 27, 2022
Item as described, process was quick, no concerns. Thanks for an easy transaction.
Date of experience: January 27, 2022
Shipped quick. Package was wrapped nicely. I will definitely order again from them
Date of experience: March 23, 2022
I received my orders in no time. Also great quality. And good price.
Date of experience: August 12, 2022
Awesome, thanks! Really appreciate it and love my new bag!
Date of experience: February 27, 2022
Packaged well, arrived as described, shipped in timely manner.
Date of experience: May 4, 2022
Fast shipping and item as described. Came with authenticity card.
Date of experience: May 5, 2022
Super easy search function, watch button, and purchasing process.
Return policy and better pricing than other websites. I also like that they are offering lifetime guarantee for returns in case the product turns out to be a fake. Feels secure,
I’ve been looking for a vintage LV Noe and was browsing on multiple websites. Fashionphile had the best pricing, more inventory and much more detailed description than other websites.
Date of experience: May 9, 2021
Fashionphile is a little over priced but has great products.
Merchandise is authentic and new condition
New condition
Date of experience: May 9, 2021
Painless and fast. I hope my wife enjoys the gift.
Date of experience: May 5, 2022
Great customer service and fast shipping to Canada.
Date of experience: May 3, 2022
Accurate photos and description of item condition. Shipping was a little slow, but not too bad.
Date of experience: October 16, 2021
Super fast shipping. Packaged nicely. I will be a returning customer!
Date of experience: July 1, 2022
Product received exactly as described. Customer service was great too. Thank you very much.
Good response
Refer by friends
Only available in Fashionphile
Date of experience: May 10, 2021
Quick delivery and super cute. Bag looks just like description
Date of experience: May 12, 2021
Very professional service. Great return policy. Best resale market for hand bags
Very professional, have good return policy
Good condition. Low price
Date of experience: May 12, 2021
Very fast shipping two days exactly as described thank you
Date of experience: May 6, 2022
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
