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FASHIONPHILE has a rating of 4.8 stars from 6,110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
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36,069 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
I had problem with UPS, but it's fixed now. They delivered
Thank you
Date of experience: June 8, 2022
I received the key holder in great condition. Thank you
Date of experience: December 22, 2021
Exactly as described. Loved it. Arrived quickly. Will order again.
Date of experience: April 15, 2022
An easy purchase. Purchased on 4/11 - received item 4/13.
Date of experience: April 14, 2022
Great experience. Product as described. Love the payment plan. Fast shipping.
Date of experience: November 10, 2021
My shoes are amazing! Also Javier from customer service is very nice and helpful :)
Date of experience: December 24, 2021
Awesome packaging. Item is still in very good condition. Happy customer!
Date of experience: June 25, 2021
Fast shipping, great price, beautiful item. I'll be back.
Date of experience: March 16, 2022
Great quality my second purchase I love it. Will buy more!
Date of experience: September 10, 2021
My Gucci wallet is exactly as described! I love it! Fast shipping too!
Date of experience: June 12, 2022
Order delivered on time and condition was as described
Date of experience: June 11, 2022
Received the bag and it came exactly as described!
Date of experience: June 11, 2022
I love it, delivery ahead estimated time. The bag in a wonderful condition.
Date of experience: June 11, 2022
Smooth process and a great designer bag at an awesome discount.
Date of experience: June 11, 2022
Excellent item, described perfectly, rapid shipping, outstanding packaging!
Date of experience: June 11, 2022
Very happy with my purchase. Will definitely buy again
Date of experience: June 10, 2022
I have been happy with all my purchases and the quality.
Date of experience: June 10, 2022
Shipped quickly and just as pictured, in love with my new bag!
Date of experience: June 10, 2022
Date of experience: June 9, 2022
Love my new bag! Excellent condition as described!
Date of experience: December 25, 2021
Great condition! Everything exactly as described on the website. Love it!
Date of experience: June 9, 2022
I ordered an exclusive bag off of fashionphile and the condition was great.
Date of experience: December 23, 2021
Great condition, exactly as described. Shipped quickly
Date of experience: August 6, 2022
Strap is in excellent condition and shipped fast. I'm very satisfied with the item.
Date of experience: April 17, 2022
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
