- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FASHIONPHILE has a rating of 4.8 stars from 6,111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
36,075 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
Excellent experience buying from fashionphile and it came super fast!
Date of experience: November 17, 2021
Great opportunity to buy luxury items on a payments
Date of experience: November 19, 2021
Bag was carefully packed and in beautiful condition.
Date of experience: November 19, 2021
I love the option to reserve and shipping is very fast.
Date of experience: November 18, 2021
Fast shipping and great customer service! The bag is perfect!
Date of experience: November 18, 2021
Super fast delivery and great presentation. Love my piece
Date of experience: March 17, 2022
Shoes were exactly as described. Good quality for the price and fast shipping.
Date of experience: July 11, 2021
Perfect transaction - thank you, love the purse and super fast shipping
Date of experience: November 18, 2021
Basically brand new, description was perfect, packaged nicely and came with everything
Date of experience: November 21, 2021
Love it! Shipping was prompt and I'm enjoying my new to me handbag!
Date of experience: November 20, 2021
I received the backpack and it was exactly as described.
Date of experience: March 20, 2022
Beyond expectation! This was my 1st of many orders. So pleased & excited!
Date of experience: March 20, 2022
This was my first purchase from Fashionphile. I will be purchasing again.
Date of experience: July 14, 2021
I love it. Easy and accessible, fits all my cards. The item is like new.
Date of experience: March 18, 2022
Shipped out quickly, arrived lightning fast and as described
Date of experience: March 18, 2022
Excellent quality! Exactly like the website description!
Date of experience: July 24, 2022
Excellent, brand new condition. No pouch inside which I expected it to have.
Date of experience: January 27, 2022
I always have a lovely experience with fashionphile
Date of experience: January 13, 2022
Items are both as described and they were shipped very fast in great packaging.
Date of experience: January 13, 2022
Quick shipment & item is exactly what was described.
Date of experience: January 13, 2022
Such an easy buying process and my item was in better condition than i thought it would be!
Date of experience: January 13, 2022
Fast shipping, nice packaging, loved what I kept, and easy return for the item that didn't ft
Date of experience: July 1, 2022
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
