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FASHIONPHILE has a rating of 4.8 stars from 6,317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
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36,396 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
Finally found a bag from 2012 in my preferred color. Been looking for over a year. I was expecting wear as the bag is 12 years old, but the extended return window for the holidays gave me confidence. As it turned out I did not need that extended window. I was amazed at the condition; it must have spent many years in the back of a closet because it did not look as though it had been used more than a couple of times.
Great experience. The scarf & shoes I purchased looked brand new!
Date of experience: June 4, 2022
Love the ease of transaction. Fast Shipping and item in great condition
Date of experience: June 4, 2022
Very fast shipping two days exactly as described thank you
Date of experience: May 6, 2022
Painless and fast. I hope my wife enjoys the gift.
Date of experience: May 5, 2022
My handbag is gorgeous and looks brand new. Better than expected
Date of experience: April 9, 2022
I received them as described and they are perfect.
Date of experience: October 29, 2021
Great bag, super fast shipping, arrived in two days. Nicely packaged too
Date of experience: April 9, 2022
Im happy with my purchase. It was good and honest translation.
Date of experience: August 19, 2021
Arrived on time! Beautiful watch and really loved.
Date of experience: August 18, 2021
Excellent condition watch. Received it in a. Timely manner
Date of experience: June 1, 2021
Great bag, Quick delivery. There is nothing more to say.
Date of experience: June 8, 2022
Revived bag in excellent condition, exactly as described. Shipped promptly.
Quality of products.
Bag listed in excellent condition
Date of experience: June 5, 2021
Great fast service
And shoes in amazing condition
Beautifully packaged
Date of experience: May 7, 2022
Amazing quality and fast shipping! 1000 percent recommend!
Date of experience: May 7, 2022
Basically brand new, description was perfect, packaged nicely and came with everything
Date of experience: November 21, 2021
Fast shipping and item as described. Came with authenticity card.
Date of experience: May 5, 2022
Great opportunity to buy luxury items on a payments
Date of experience: November 19, 2021
Bag was carefully packed and in beautiful condition.
Date of experience: November 19, 2021
My purchase arrived exactly as described. Easy and honest. A pleasure to do business with.
Date of experience: March 8, 2022
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
