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FASHIONPHILE has a rating of 4.8 stars from 6,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
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36,118 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
Came perfect. Exactly what I ordered came in. So excited to wear!
Date of experience: March 18, 2022
Good package. Delivering on time. I would love to have the second time when ordering on websites
Date of experience: July 1, 2022
Was described as excellent and it was. Would definitely buy from again.
Date of experience: July 1, 2022
Got what i wanted, good quality and on time! Purchased before will probably again
Date of experience: September 29, 2023
Great bag and exactly as described! Very please with my purchase!
Had the bag that I was looking for.
Date of experience: September 29, 2023
Great item. Too many to choose. I love it. Well be buying back.
Fast and reliable..
Great products. Huge discounts. Love it.
Date of experience: September 29, 2023
My handbag arrived and the description was accurate. No complaints. I love my handbag.
Date of experience: September 14, 2023
It was even in better condition than you described, Basically lookEd brand new!
Best price in the bag I wanted was available.
Date of experience: September 28, 2023
Shopping was easy and secure. No problems with my order.
Liked the website
Date of experience: September 28, 2023
Very quick and easy to navigate the website and check out.
Used it before
Date of experience: August 24, 2023
Amazed how fast I got the product I bought
The bag I got even though is used is in perfect shape I love it
Date of experience: September 19, 2023
Could have been easier, but understand and appreciate the attention to security!
Patty was a star trying to get my order sent to my cousin in the US as I am a UK customer
Date of experience: September 27, 2023
Customer service is great! Happy with the purchase
Wonderful
Date of experience: September 27, 2023
I love my new bag and it was delivered quick! Will definitely use Fashionphile again.
Date of experience: September 27, 2023
Easy Shopping
Love the WOC bags and they were priced great!
Date of experience: October 24, 2022
Fast and easy so happy I came across this page. Will defiantly be back for more goodies..
Date of experience: September 26, 2023
Beautiful purse just not what I expected for my style of bag
Excellent purses
Date of experience: September 27, 2023
Burberry backpack - perfect condition, extremely fast shipping
Found it via a google search
Date of experience: September 27, 2023
Very happy with the experience and service
Good communication and update
Date of experience: August 21, 2023
I like my previous experience
I like the designer
Date of experience: October 12, 2021
It was great experience. I love my bag, it look great.
Date of experience: September 21, 2023
Easy to use site, bag is perfect! I am very pleased with my purchase!
Great reviews!
Date of experience: September 26, 2023
Very fast delivery service after placing my purchase order!
Great product options
Date of experience: September 24, 2023
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
