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FASHIONPHILE has a rating of 4.8 stars from 6,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
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36,118 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
Excellent condition items! Shipped fast and packed super cute!
Date of experience: September 23, 2023
Easily navigated website. Items are as described and quick shipping
Used them before & always satisified
Date of experience: September 24, 2023
Could not purchase with my credit card after many tries. Nothing wrong with selected card to not go through.
Date of experience: October 18, 2022
Love this site. So easy to shop. Also love that items can be returned if they do not fit
Date of experience: August 21, 2022
I love Fashionphile. Fashionphile is my go to for my luxury handbags and accessories.
Fashionphile’ always has the best luxury items to choose from.
Date of experience: September 3, 2023
It was perfect. I love m'y bag and i received it quickly.
Great products and fast service
Date of experience: September 13, 2023
Item was exactly as described, packaged with care, and shipped quickly.
I have been choosing Fashionphile for years. Usually happy with purchases unless the item doesn't suit me.
Date of experience: September 22, 2023
Fast shipping, item was well packaged and better than described
Variety, reputation and fair prices
Date of experience: September 22, 2023
Item as described, quick shipping! I received my bag the next day! Thank you!
Date of experience: September 21, 2023
For my experience the order received not same as description.
Date of experience: September 22, 2023
Very good, happy with purchase and will be shopping again soon.
Good prices
Date of experience: September 23, 2023
This bag looks brand new, never used. I am very pleased.
Date of experience: September 22, 2023
Got my dream bag and everything was perfect! Thank you
Date of experience: September 22, 2023
Ordered the Mm pouch and when it arrived it was the pm(ad stated Mm), so all in all a big hassle
Date of experience: August 22, 2023
Bag was in great condition. Better than I was expecting. Love love it. Would buy again
Date of experience: May 7, 2022
Item was as described. Happy with purchase. This is the second item I purchase from Fashionphile.
I chose Fashionphile because it is affiliated with Neiman Marcus. Reputation.
Condition and price.
Date of experience: May 14, 2021
Shoes were fine. I noticed the box didn't match the shoes which is a bit weird.
There is no sales tax on shoes in my state. I was able to get a refund for it swiftly. Wait time for a rep takes a little long.
Date of experience: May 16, 2021
I received my order in less than 3 days. I was very happy with my purchase.
Date of experience: May 14, 2022
Received the silver tote in perfect condition. It was well package. It was what I expected.
Date of experience: May 19, 2022
The bag is in a good condition like a description that show on the website!
Recommend!
Date of experience: April 21, 2022
Great shopping experience also great policies with this company.
Date of experience: September 9, 2023
Great purchase experience
Item was exactly as described
Date of experience: September 19, 2023
Fast, professional service, would do business with seller again. Thank you.
Fashionphile has what I was looking for.
Date of experience: September 19, 2023
Very professional and quick service! Great company.
Thought company would be good.
Date of experience: September 20, 2023
Fast shipping and great pricing. Easy to find what I was looking for
Online reviews
Date of experience: September 19, 2023
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
