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FASHIONPHILE has a rating of 4.8 stars from 6,129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
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36,106 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!
The merchandise was exactly as described, timely shipping, overall great experience.
Reputable company.
Date of experience: August 24, 2023
Happy with the purchase. No problem everything went smooth buying it.
Good prices
Date of experience: August 28, 2023
We love the shopping experience. We miss the nice custom bag that we used to get though.
Date of experience: May 22, 2021
Awesome products
Wife's desires
Date of experience: May 14, 2021
Great selection of bags, Easy to purchase and prompt delivery!
Selection of available bags
Date of experience: August 26, 2023
Good product. Easy and quick transaction. Wished they offered boxes for the purchase.
Product availability
Date of experience: August 25, 2023
I always find great deals on here and the prices can't be beat
My go to place to shop
Date of experience: August 25, 2023
I like the Reserve option. Chanel wallet arrived as described.
To pay for my reserve
Date of experience: August 25, 2023
No issues seen on delivery and tracking. Great buy always
Convenience and good quality along with price
Date of experience: August 20, 2023
The rep was awesome helpful understanding and made Ot happen
Date of experience: August 20, 2023
I am thrilled with the value and quality of this purchase. Thank you.
Reputation for authentic goods
Date of experience: August 20, 2023
Good experience as always. Peace of mind concerning authenticity. Safer delivery than USPS. Thanks
Authenticity and good service.
Date of experience: August 20, 2023
Great site! Bag is even better in person! I will definitely be back to purchase again!
Website search
Date of experience: August 19, 2023
The entire process is super easy. Never had a problem with buying or shipping.
Date of experience: August 21, 2023
Good service and fast shipping. I love shopping at fp.
Easy to shop & price is great.
Date of experience: August 24, 2023
Great buy, smooth transaction and excellent customer service! Extremely pleased!
Date of experience: August 23, 2023
Belt was as advertised. Beautiful and in great condition. Happy with the price.
Fantastic used products
Date of experience: August 23, 2023
Just brilliant customer service. Bag was perfectly as described, even better actually.
Exemplary. Can’t say enough good things.
Authentic products, great website, quality photos.
Date of experience: August 23, 2023
Love shipping on this site! ;) make shopping easier lots of item items to chose from.
Greats deal
Date of experience: August 23, 2023
Always an easy transaction, appreciate the prompt shipping!
Date of experience: August 22, 2023
1st time buying with Fashionphile, website is easy to navigate.
Date of experience: August 29, 2021
The bag is cute and excellent, price is fair and shipping is fast, overall, very good.
Date of experience: March 31, 2022
I got my order! I love fashionphile! I have a lot more to buy and a few more things to sell!
Date of experience: June 10, 2021
Beautiful piece, authenticity guaranteed, fast shipping.
Wonderful selection of used designer wear.
Date of experience: August 19, 2023
Product was just as described and in great condition, love it!
Date of experience: August 19, 2023
Website is very easy to use, to view the products, and to order.
Date of experience: April 6, 2022
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
Hi Mironda! We are glad you had such a great experience. Thank you for taking the time to share your review with us, we really appreciate it!
Hot tip: You can elect to be paid in FASHIONPHILE store credit, or Neiman Marcus gift card and earn a 10% bonus on that quote to use towards that next purchase!