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FASHIONPHILE has a rating of 4.8 stars from 6,317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service, and great experience. FASHIONPHILE ranks 2nd among Consignment sites.
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36,396 reviews
I have purchased 3 beautiful bags from Fashionphile, and I currently have one on reserve. All of my bags were purchased at way below retail, and they're all in pristine condition. I cannot say enough positive things about this site. All of my bags came with super fast, free and easy shipping. I would definitely recommend them to any and everyone.
Finally found a bag from 2012 in my preferred color. Been looking for over a year. I was expecting wear as the bag is 12 years old, but the extended return window for the holidays gave me confidence. As it turned out I did not need that extended window. I was amazed at the condition; it must have spent many years in the back of a closet because it did not look as though it had been used more than a couple of times.
Product and service was amazing. Everything I expected
Date of experience: April 13, 2022
Super fast delivery and great presentation. Love my piece
Date of experience: March 17, 2022
Everything came as expected. Great quality and packaged very carefully. Thank you.
Date of experience: March 22, 2022
Always professionally packaged, as described, and shipped incredibly fast! Love my wallet!
Date of experience: March 13, 2022
Found just the bag I was looking for at a good price. Received it in three days
Date of experience: August 21, 2022
Awesome, thanks! Really appreciate it and love my new bag!
Date of experience: February 27, 2022
Item exactly as described, fast shipping, and great service.
Date of experience: September 6, 2021
Better condition than expected and speedy delivery!
Date of experience: February 24, 2022
My item was shipped quickly and just as described. I love it.
Date of experience: May 11, 2022
Bag is basically pristine. Very happy with the order! Thank you so much.
Date of experience: May 13, 2022
Date of experience: May 12, 2022
First time customer, great experience so far. Received my item very quick.
Date of experience: May 12, 2022
Over all experiences was better than My expectation. Thank you
Date of experience: April 16, 2022
Fast delivery, accurate condition and photos.
Overall happy with purchase.
Date of experience: April 16, 2022
It was quick and item is as described. I am very satisfied
Date of experience: March 31, 2022
Package came really fast and was beautifully wrapped!
Date of experience: March 30, 2022
The bag is perfect for me - I am so happy with it!
Date of experience: March 10, 2022
Love the bag and was exactly like description in good condition. Thank you!
Date of experience: March 5, 2022
It was a pleasure shopping with fashionphile. Super easy and reliable.
Date of experience: August 24, 2022
I love fashionphile and all of the consignment items they have.
Date of experience: August 24, 2022
Product arrived fast and in perfect condition as described!
Date of experience: February 27, 2022
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
