• FastSoftwares

FastSoftwares

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Overview

FastSoftwares has a rating of 4.0 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastSoftwares most frequently mention microsoft office, and customer service. FastSoftwares ranks 4th among Windows sites.

  • Service
    37
  • Value
    37
  • Shipping
    36
  • Returns
    36
  • Quality
    36
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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How would you rate FastSoftwares?
Top Positive Review

“Excel 2021 for Mac installation from FastSoftwares US”

Vincent S.
4/2/24

I encountered an issue during the software installation. David assisted me via email and also patiently guided me over the phone, effectively resolving the issue. He promptly responded to my email inquiry and remained patient throughout our phone conversation to assist me with Excel 2021 for Mac issues

Top Critical Review

“They never provided the llicense key”

Brad E.
3/27/24

It's now been 2 months since we purchase Word 16 from them. Should have known how they would be when the "upgraded" me to Home/Student version. We are using the professional version of office, and this would not work so they give me a license for Office professional, which we did not want/need. From there they kept trying to have us install the software, but this is for a production auto tester and we cannot install any software on the system. They were told this over 8 time with nothing sinking in to this fact and they kept trying to have me install the software rather than just giving me a license. Now, 2 months later, they will not respond to any chats, help requests, and replies to my emails. DO NOT USE THIS COMPANY! The best warning I can provide. Stay clear of them.

Reviews (144)

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Reviews that mention popular keywords

microsoft office (36)
Thumbnail of user carlod61
1 review
0 helpful votes
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December 28th, 2020

They are the best and really professional team working for purchasing office and operating system as well.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hello Carlo,

We would like to thank you for your review. We highly appreciate it. We hope that you are enjoying the product you purchased from us.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user dipd2
1 review
0 helpful votes
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December 28th, 2020

I am now able to enjoy Microsoft Office Home and Student for mac. I had a hard time finding a legit version of it.

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Value
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Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hello Dip,

We would like to thank you for your review. We highly appreciate it. We provide authentic and genuine softwares to our customers. We are glad that you are enjoying your Microsoft Office Home and Student.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user peters1450
1 review
0 helpful votes
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December 2nd, 2020

My product key didn't work at first and the downloads didn't seem to finish. Luckily their customer support solved the problem in no time!

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Peter,

We would like to thank you for your review. We highly appreciate it. We are glad that you find our customer service very helpful. It is always our pleasure to help out our customers.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user emiliee8
1 review
0 helpful votes
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January 14th, 2021

Thank you to Fastsoftware for recommending me the Windows 10 Pro.It works so good in my pc, perfect for any work. Very pleasant customer service.

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Thumbnail of user smithj110
2 reviews
0 helpful votes
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December 30th, 2020

I was having problems in my microsoft office and their team of fastsoftwares helped me to installation of the software without any issues at all.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Smith,

We would like to thank you for your review. We highly appreciate it. It is our pleasure helping and assisting you.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user alvins71
1 review
4 helpful votes
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July 4th, 2020

I would never lie about my experience. Fastsoftwares, in honest to goodness, is the best site for all your needs in Microsoft Office.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Alvin,

Thanks for your review. We really appreciate it. We are happy that you are satisfied with our products and services.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user viniw1
1 review
0 helpful votes
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January 2nd, 2021

My microsoft office 2016 had issues and their team of fastsoftwares helped me to installation of the software without problems at all.

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Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Vini,

We would like to thank you for your review. We highly appreciate it. It is always our pleasure to help you.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user robartj6
1 review
0 helpful votes
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January 15th, 2021

I am happy with my purchase from Fastsoftware. Their customer service is so friendly and the softwares work so perfectly fine.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hello Robart,

We would like to thank you for your great review. We highly appreciate it. We take pride in our customer service, we are glad that you find it friendly and we hope that we have been of great help to you.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user ericp580
1 review
4 helpful votes
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June 27th, 2020

Fastsoftware rocks! The technical staff guided me with the installation and did not stop until I get everything working perfectly.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Eric,

Thanks for your review. We really appreciate it. We are always happy to help.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user russc56
1 review
1 helpful vote
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November 20th, 2020

I commend FastSoftwares customer service for being responsive to my queries. I am very satisfied with their chat support team

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Russ,

Thanks for your review. We really appreciate it. We take pride in our customer service and we are glad to know that you are satisfied with our services.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user alisonj86
1 review
0 helpful votes
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January 14th, 2021

I would definitely recommend the Windows 10pro to my brother. The service is so good and very fast as well.

Service
Value
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Returns
Quality
Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Alison,

We would like to thank you for your positive review. We highly appreciate it. Thank you also for your recommendation. We are pleased too know that yo are satisfied with your purchase from us.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user patriciam2166
2 reviews
0 helpful votes
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December 25th, 2020

Installing Microsoft Office 2016 was so convenient, I didn't encounter any problem with it. Fastsoftwares was a big help...

Service
Value
Shipping
Returns
Quality
Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Patricia,

We would like to thank you for your positive review. We highly appreciate it. We are glad that you find it convenient installing your Microsoft Office 2016. We are always happy to be of help.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user petere473
3 reviews
0 helpful votes
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May 11th, 2021

Good prices on software. Product was delivered and installed as advertised. Customer service needs slight improvement, but product is good.

Thumbnail of user delem
1 review
0 helpful votes
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January 24th, 2021

They deliver excellent quality of work and very quickly. It is very reliable and affordable. I would always recommend this service to everyone.

Thumbnail of user peters1492
1 review
0 helpful votes
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December 30th, 2020

I am now able to enjoy Microsoft Office for Home and Student. I had a hard time finding a legit one for so long. Finally they helped me.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Peter,

We would like to thank you for your review. We highly appreciate it. We only provide authentic and genuine products to all our customers. We are glad that you liked the products you purchased from us.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user brandonc389
2 reviews
1 helpful vote
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January 10th, 2021

I am using Fastsoftware since two years and did not face any issue what so ever. Very please with what they provide. Thank you very much.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Brandon,

We would like to thank you for your review. We highly appreciate it. We are happy to know that you did not experience any issues with our products in the two years that you have been using them.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user stephaniel514
1 review
3 helpful votes
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June 22nd, 2020

I think I would pass for a product endorse because all I can say are good things about Fastsoftware. But that is based on experience though

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Stephanie! We truly appreciate you taking the time to give us your feedback. We can imagine how happy you were with the experience that our team provided to you. Thank you. Should you have any concerns, feel free to reach out to us anytime.

Thumbnail of user wallacer32
1 review
0 helpful votes
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November 24th, 2020

Product, Customer Service, Authenticity - all of them 5 stars! I'm pretty sure I'm going to transact with Fast Software anytime soon

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Wallace,

Thanks for your review. We really appreciate it. We take pride in our authentic products and great customer service. We are happy to hear that you are satisfied with our services.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user horiyan
2 reviews
0 helpful votes
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November 30th, 2020

Installing Microsoft Office is such a breeze with FastSoftwares. The product key was authentic and I didn't have any problem with it.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Horiya,

We would like to thank you for your review. We highly appreciate it. We always provide authentic and genuine products to all our customers. We are happy to hear that it was easy for you to install the Microsoft Office you purchased from us.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user michaels5358
1 review
0 helpful votes
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November 24th, 2020

I applaud this group for providing the most efficient way of handling installation and download problems

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Michael,

Thanks for your review. We really appreciate it. We are glad that you are happy with our swift and efficient handling of installations and download problems.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user dana311
1 review
4 helpful votes
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September 29th, 2020

This is really easy to use. It is user friendly and most of all kid friendly. Satisfied customer you got here.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Dan,

Thanks for your review. We really appreciate it.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user gerryk35
1 review
4 helpful votes
  • Send Message
July 31st, 2020

I would like to commend Anna. She was the person who answered my queries and she was very helpful all throughout.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Gerry,

Thanks for your review. We really appreciate it. We take pride in our customer service and hearing positive reviews like this makes us really happy to provide that service that you need.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user preciousd7
1 review
0 helpful votes
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November 30th, 2020

Fastsoftwares is such a life saver! I needed the entire Microsoft Office 2016 for an urgent class requirement. I owe them a lot!

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hello Precious,

We would like to express our gratitude for your review. We highly appreciate it. We are glad to be of help to you. We hope that you are enjoying your Microsoft Office 2016.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user kenb467
1 review
3 helpful votes
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June 15th, 2020

If you want to get the best Microsoft experience, the go to Fastsoftwares. They are legit, reliable and with an awesome customer service.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Ken! We truly appreciate you taking the time to give us your feedback. We're so flattered that our products and services are one of your best experiences. If there's anything else needed, let us know and we're always here to help.

Thumbnail of user sophias131
1 review
0 helpful votes
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January 2nd, 2021

Very professional manner for downloading and installing software easily available. Rock on fastsoftwares and their team.

Service
Value
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Quality
Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Sophia,

We would like to thank you for your review. We highly appreciate it. We are glad to have provided you with genuine and authentic softwares. We are also happy to hear that you had a very easy downloading and installing process.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

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FastSoftwares is one of the leading Microsoft products provider. We aim to deliver Software needs and Customer support experience.

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David P.
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