FCKH8 has a rating of 2.3 stars from 214 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FCKH8 most frequently mention customer service, tracking number, and credit card problems. FCKH8 ranks 118th among T Shirts sites.
Super proud owner of "This is what a feminist looks like" tee. It's soft and comfy, and arrived within a week or two of ordering. There are competing products out there, but I was happy to purchase from this company because some of the profits go towards actually changing the world. Go FCKH8!
I was actually thinking of placing an order but after reading all of these reviews I think I'll pass! Glad I did research before placing my order! They need to be more dedicated in ensuring that customers receive their items! Just not good business sense at all!
I was skeptical about them at first, only because the website said my order had been fulfilled but I hadn't received my package. However, after emailing customer service, it was quickly cleared up and I received my package literally 3 days after I contacted them. The jacket I ordered looks great and it was also for a great cause!
I tried to give them Zero stars, but couldn't!. I ordered on October 31,2013 a sweatshirt for my daughter. It is January 29,2014 no sweatshirt (37.14) No one answers the phone. I message on FB with a reply that they would look into it on January 14. Ready to dispute charge with bank. Horrible customer service. DO NOT ORDER FROM THEM!
I've been waiting 71 days for my shirt. I've been sent blanket emails saying that the demand has been crazy because the videos went viral but that was over a month ago since I got those and I haven't heard a peep since. I've now emailed them, believing I've given them well and truly enough time to get their sh** together.
I've ordered them two other times as well, both taking over a month each. Both of the orders have been screwed up in some way. In one I received the wrong badges, in the other I received an XS shirt in place of a 2XL shirt. They re-sent the right size and it was received in only a couple of weeks, and I had to pay for the shipping of the other one back to them... PFFFT.
This will be my last order.
Worst representatives for any site ever. Aside from their complete lack of knowledge on lgbt+ issues, their own sales rep here "Ryan" is only able to copy-paste the same message over and over. Don't trust any company that gives you the same robotic feedback over and over.
I recently saw the video of the five little girls and immediately went to the website to order something. I ended up getting the zip-up hoodied, and I love it! It's really well mad, is super soft, and I love it even more than I thought I would. Definitely a great purchase!
I placed an order with them 4 months ago. Never received the product. I emailed them over 7 times and a dozen phone calls. The first email response I got said that there was a death in the family and they were behind on orders, the second email response I got was they were busy because of the Supreme Court Ruling. Finally I left a phone message stating I was contacting the BBB and their local District Attorney, they refunded me within an hour. Thats a Fraud company for you. I've since sent all the emails to the BBB and DA, hoping that they will look into them further. Im sure they've scammed many people.
Hello,
We process hundreds or orders a week. If we had scammed many people we would not still be here working to support this cause. I hope your issue was resolved with the BBB. If not, pelase email me at ryan@fckh8.com and I will try and fix it for you
I absolutely love their message BUT I ordered three shirts from them two years ago and months after I ordered them only one came and it was the wrong shirt and the wrong size. The other two still have not come. I tried calling and calling and usually no one would pick up and when I finally got someone on the line he promised me it would be shipped the following week. When it never was shipped, I called again and he said they were back ordered and that it would definitely be shipped the next week. Needless to say I wouldn't buy from this site until they get their act together.
Hello, please send me an e-mail and we can get it worked out. :) fckh8cs@gmail.com
I am a huge human rights supporter and I love the creative ways that this site is against hate! I ordered a shirt and it arrived way earlier than expected and it is a perfect fit! I will definitely order more things from fckh8 and i recommend this site sooo much!
Ordered in August. Was told "up to 21 days for the order to be shipped". It's now late November and I get nothing but the standard "Oh what you ordered was very popular, but we will ship it this week."
They are clearly scammers. I have demanded a refund and they have agreed, but they have not refunded me. DO NOT ORDER FROM THEM!
I saw the video of the little girls and had to buy a shirt and tried to tell everyone I could to buy one too! I love what the site stands for in all areas. The only issue I have is I bought the flowy shirt and in the picture and description it did not mention it was a crop top! I will be returning it to get another one for sure!
FKCH8 message catch the eye and make people think. It's provocative and at the same time impressively meaningful. It inspires me to stand for myself and others and to keep on engaging the conversation on equalities.
I ordered two shirts, one for myself and one for my daughter. After ordering I found out my daughter had wanted a different shirt than the one I picked. I emailed and asked if it was possible to get the shirt switched. Adam responded immediately and was very accomodating. The shirts arrived today and they are both perfect.
Tip for consumers:
Shipping takes longer than I think we are used to in this day and age but they were true to their word, 2-3 weeks to arrive. Still happy :)
I placed my order on July 1st. Shortly after placing it, I received an email saying it would be about 2-3 weeks for shipment. It's been 2-3 MONTHS and I still haven't received anything. I called their support team, no one answered. I emailed their support team, no answer. I tweeted them on Twitter, no answer.
Being an advocate for anyone who wants to love or marry anyone they want, I was on board for the FCKH8 organization and their message to "LEGALIZE LOVE". I even bought their KOOLAID (t-shirts/sweatshirts). However, 3 months later and I have been sent several emails implying my order has been shipped (which it hasn't), nor have I received the refund on my items after being told I would get one fo... r a month now. I am now forced to put this "charitable" organization on blast. If you plan to use merchandise as a method of spreading your message, make sure you understand how to treat your customers/supporters. This organization that is supposed to teach intolerance has done nothing more than made me feel like a "bully" when I asked for my money back. According to Google Search, my experience is not unique.
Hi Yvonne,
I am sorry you were made to feel like a bully. It was not our intention to do so. We are a charitable organisation, we are trying really hard to spread our message and legalize love. You can email me personally I will solve your issue if you like ryan@fckh8.com
I ordered a shirt from them a couple of weeks ago; it came in today's mail (12-08-14). Although it took a bit longer than anticipated, I'm generally a happy camper.:-)
I've done what I could to help bolster gay rights; starting in late-summer 1993 when I wrote a demo program for the Commodore 64 computer titled, "AIDS Demo/TDC".
The following is the demo as seen on YouTube:
http://youtu.be/QAT99nsO-G4
I ordered a shirt from this website, and I was in constant contact with their customer service reps because, it took an entire month just for them to ship it. I was starting to think the website was a scam. Thankfully they finally sent it after talking with three different people, and I received it two days after. If it wasn't a gift for christmas, I would have canceled it. When it did come in, I was worried it might have been to small, so I asked about their return policy and they said I would just have to pay the shipping cost, but I said forget it because by the time I send it back it would probably take them another month just to give me the bigger size, so it wasn't worth it. I would never recommend this website to anyone. It's a shame really because their merchandise is so appealing, but by the time it comes in, the interest is gone.
Emily, I am sorry about your experience. The reason that we ask for the customer to pay for returned shipping is because we provide a size chart on our website. Once you had sent back your shirt, we would have immediately sent you the exchange.
OMG! I'm reading everyones experience and they match mine 100%! I too ordered back in Oct., I've been calling and emailing and NADA. NOT. ONE. REPLY. BACK. EVER! FCKH8? More like FCK them! I'll send my money towards the NOH8 Campaign. Adam follows through on his word, unlike Ryan.
I have the utmost respect for the work done by this organization, however, as everyone else iterates, their service is TERRIBLE. I ordered my shirt on March 19th, and it is now almost a full month later. Not as long as others have mentioned, however, the headquarters are located in Florida, as am I, and I have yet to even receive an email notifying of shipping. I emailed Ryan on April 8th and have received no response. I am going to persist until I receive some type of service today. I absolutely would not recommend ordering from this site despite my approval of both their ethics and products. I find this so unfortunate, and I hope they are able to shape up in the future.
Hey
We have shaped up and I am sorry about the delay you have experienced. I hope you will keep supporting the cause and thanks for being patient and polite about all this. :)
The company FCKH8 sends humorously impactful messages to the world by way of controversy, and I love it! Unfortunately, westernized culture thrives on negativity so FCKH8 sarcastically placates society to send positive and powerful message; with the intent to drive change. Check them out at FCKH8.com
Tip for consumers:
Watch the Videos.. they're awesome!!!
I had a friend bring this group to my attention and they are nothing short of incrediable! I have just purchased my first 2 articles of clothing and have many others on my wishlist! Excellent company, articles of clothing are of great quality and proceeds help fuel their messages. Kept up the great work and I'll definitely be purchasing more shortly as will all my friends whom support the cause. YOU ROCK, KEEP IT GOING!
Tip for consumers:
Small is still a bit roomy for a true small
Such comfy shirts with A MEANING! Love the prints! I honestly have never bought such a nice fitting tshirt online, they are normally too small and uncomfortable to wear but I feel confident wearing my fkh8 shirt! I have the "Girls just want to have fundamental rights" and I think that is so incredibly true.
FCKH8 = SCAM! They are ROBBER, I ordered for 100$ in January 2017! And no one answer to my mails!
Be aware, they are good to share emotionnal video to fool people like me who are trying to help eqality... UGLY!
Theres a collective action in process here:
https://www.facebook.com/FCKH8-SCAM**************/
I was super excited to order a hoodie from an organization that was progressive, funny and had clothes I wanted. Now I am sad and mad. I ordered early October, and still no hoodie. I have emailed, called (was assured it would be on the way) and called again today. Their mailbox was full... Grr. If I get the hoodie now, I will probably never enjoy wearing it. Really bummed.
Tip for consumers:
Who knows if the merch is good? I never got it.
I placed an order for a sweatshirt on 10/12 and never received it. I emailed them on 11/8 and they advised it would go out in 2-3 weeks and delay was caused by a bad printer. Still no sweatshirt and its 12/23. Ive emailed them numerous times and always get an automatic reply. FRAUDULENT company. DO NOT PURCHASE from them. THEY HAVE OVER 110 complaints with the Better Business Bureau for taking customers money and never sending the product, failing to respond and failure to refund payment. I filed a complaint and the company failed to respond. I have written a letter to our Attorney General regarding this company.
I didn't look up reviews for the site prior to my purchase; I did after and became worried that my order will never show up. However, one month IT DID (although it took 5 weeks for a shipping confirmation email).
I love the idea of this company for advocating for equal gay rights, but I am only deducting one star off my review because of the quality of the clothing. I wouldn't have gotten the stuff if it wasn't on sale.
BTW 3 out of my 4 shirts were made in USA, last one was made in El Salvador. AMERICA!
Hey, Most of the issues on this site were fixed after these posts were made and I want to make sure yours was taken care of like the others. We ship out hundreds of orders every week to supporters around the world and sometimes human error or mix ups happen. E-mail me right now at Ryan@FCKH8.com and I will handle it right away for you. We love people who support the cause and we are all about FCKing H8, not FCKing up your order. Let's get this fixed if it wasn't already :)
Looking to show support for a meaningful cause? Shop FCKH8.com for gay pride, anti racism and feminist shirts and accessories today. Speak out. Stand out.
Hey, Most of the issues on this site were fixed after these posts were made and I want to make sure yours was taken care of like the others. We ship out hundreds of orders every week to supporters around the world and sometimes human error or mix ups happen. E-mail me right now at Ryan@FCKH8.com and I will handle it right away for you. We love people who support the cause and we are all about FCKing H8, not FCKing up your order. Let's get this fixed if it wasn't already :)