FedExReviews 2,898

FedEx should just go out of Business! Since moving to Georgia my packages stay at the local hub near me in Austelll for days!
Delivery updated
AUSTELL, GA
12/8/24 6:48 AM
This has been on my tracking number since Sundy. It is now early Wednesday morning. Still no email telling me to expect delivery! The package 6 Days ago before this one took 4 days to get to me from Austell. Austell is only 25 minutes from my house. FeEx Stinks! Avoid them like they are Covid!

FedEx can't get 1 order to me on time. It's always at least 2 days after it says it's supposed to be delivered! I run a business and when they are late it affects my business. I don't get the supplies when I need them, and when they are said to have arrived.
How the F- does this crappy company stay in business? Stop using them to ship stuff!

I am a small business owner and live in a rural area that has easy access to state highway I do not have issues with other carriers such as USPS, and UPS. I have had many issues with the fedex driver in this area. Have found packages in the middle of the driveway, laying in the ditch beside the driveway. I have a large box with a sign on it marked "DELIVERIES 1910 HIGHWAY 3015",BUT still find my packages thrown on the ground. I have also gotten text and email from fedex about the time and date for deliveries, ONLY TO SIT HERE ALL DAY WAITING, then I get a picture of somewhere other than my driveway in an email letting me know there were issues with the delivery and it will have to be rescheduled for another day. Fedex is the worst carrier in the business as far as I'm concerned.

The 1st incident happened about 2 months ago. I had bought my mother an item online and she got a delivery date and she waited for about a week after then our closest neighbor, which is 2 miles away, found her package in a ditch on the side of the road. And yesterday they said my package was delivered with a pic of proof with package on porch, only problem was it's not my porch. 3rd incident, I ordered a gun safe I was given a delivery date of 12/7, then I got an alert "barcode unreadable" will be delayed till 12/8. We will see if it gets here today or not. UPS and even USPS services are more dependable.

Absolutely worthless delivery company! And even more so, they truly are NOT worth the time it is taking me to write this and it's probably a complete waste of my time. I have ordered multiple items over the past few weeks and NOTHING I've ordered has been delivered on time. One item has supposedly been on the FEDEX Truck in Tallahassee since Saturday, November 30th! And the other? On the Tallahassee FEDEX truck since yesterday (delivery was to be yesterday, then today, and now tomorrow). This is absolutely rediculous! I get an alert that it's on it's way and then another that says it's delayed. NOONE can tell me why, and god forrbid Someone at FEDEX actually does the job they are being paid for by picking up a phone. I've NEVER in my life seen nor experienced such incompetent people and Company. FEDEX needs to hire UPS to come and re-train the incompetent, ignorant, lazy they have working there. Oh wait...they don't work because you NEVER get through to a real person. And I'm not the only one in my area experiencing this...FEDEX needs to just shut it's doors. Hands Down...THE Worst company

Everytime that FedEx has to deliver a Package to me by a Guarantied Delivery date it gives you the day time says it out for delivery with a time window to expect delivery but by the end of the day you get an email saying it is DELAYED DELIVERY. They really need to close this delivery company down or learn how to handle and deliver packages. If there was NEGATIVE STARS that is all this company would ever get. Then when you call to talk to a HUMAN CUSTOMER SERVICE PERSON ALL YOU GET IS AUTOMATED AND IF YOU SAY YOU NEED TO TALK TO A CUSTOMER SERVICE REPASENTIVE THE SYSTEM DISCONNETS YOU.

Every FedEx delivery goes to some unknown address. Spoken to managers many times. Same placating rhetoric. Same delivery screwups. They simply don't care. Last manager told me that they have frequent driver turnover. I guess that make's horrible customer service ok. Have never had this problem with UPS or USPS.

This is by far the worst company I have ever dealt with. They lost my package for 5 days and then told me they weren't going to deliver it and they would drop it off with Canada Post even though Canada Post is on strike so my medication was in there and now I can't get my meds. Real great FedEx. Plus even when we have a scheduled delivery they will drop it off at the wrong house two blocks away it's lucky I know my neighbors otherwise I probably wouldn't receive any of my packages

Can't follow the shipping label instructions. I am currently unable to get around so I put porch delivery. Where was my package left? Not my porch! It was left on the other side of the apartment complex. I guess I'll have someone go fetch it for me. I don't think it's to much to ask that if I pay to have something shipped I should be able to designate my front porch, especially in the era of porch pirates. But no it's better having my package left in a place that's convenient for the driver instead. I won't use Fed ex again. Thanks for showing how $#*!ty your service is!

Every time I have had something shipped to me through FedEx it has never come to my address...their Customer services %100 liars make fake promises too get good good review

Why did I have to go look for my items at the neighbors door because they was to lazy to look at the apartment number to deliver to the right apartment. Good thing I was home and saw the notification that it was delivered. Then they take a picture but don't show the apartment number.

I was overcharged, the urgent documents took longer than expected and the customer service is appalling. From setting up a new account and promised discounts, to failing to apply the discounts and hitting my credit card with almost double the price, to the late delivery of the urgent documents, its was a disaster all the way. Then, after threating court action, it took more than 12 weeks to get a partial overcharge back with the help of a Fedex person in my country constantly hitting head office with requests for credit. Stay clear!

Second delivery by this company - the first took a week and a half to deliver from their local depot as so say the address was incomplete - certainly there was nothing wrong with the address on the label once it was delivered.
Second parcel - same excuse but already 3 days late with further excuses for non delivery- my advice is don't use this company and indeed I shall be asking companies not to use them for my deliveries in the future - they are too much hassle!

Horrible customer service. They sent me several past due statements. My sales agent has been trying to resolve this issue for OVER A YEAR! I called them and it took 3 agents! None of which spoke english. They can't transfer calls, they can't call you back, there is no supervisor on site, etc. etc. Just a joke! Oh, and come to find out the balance is 0. THEN WHY HAVE YOU BEEN HARASSING MY SALES TEAM? Bunch of clowns!

This is crazy so a picture of a door means it delivered not even a picture of the package just a picture of the door at this point I just think the whole FedEx are thief's I ordered my son an iPhone for a birthday present he didn't even get it I'm about to tell people I order from please don't send it through FedEx

Received package from GoodChop, sliced open on the side not the normal seam. Driver delivered it opened and missing steaks. I have it on video and pictures from camera. You can see the slit on the side by the blue label print. FedEx will not cover costs of missing steaks. You can't even tell this is a FedEx driver except for the truck, no uniform like UPS.

FedEx starts his new hires $18 per hour and forgets his veteran employees who have been there 4,5 years even longer and pay them the same as the new hires. Not fair at all. You can't pay them the same. The new hires get trained by the veterans. Pay should be different. Mr. Cooperate or C. E.0

Como la politica de fedex es la devolucion el dinero si no es entregado a tiempo, dan como excusa una mentira que es que, que no se encontraba nadie en la residencia al momento de a entrega lo cual es mentira y se puede ver en su reviwe que no es mas de 1.2, el review mas bajo que jamas e visto. QUE DESGRACIA DE COMPANIA, Y NO HA SIDO LA PRIMERA VEZ QUE ESTO ME PASA

Package received at local terminal on Monday and schedule for on Tuesday. Package not delivered. Package schedule to be delivered on Wednesday and not delivered due to operational tempo. Package schedule for delivery on Thursday and not delivered. Call FedEx they said would be delivered by 8:00 pm and not delivered. Call FedEx again and was told FedEx ground had till 10:00 pm for ground delivery. No Delivery, how many more stories will there be before I receive my package. Next time I will use UPS since I have never had a problem like this with UPS!