Ferns N Petals has a rating of 2.7 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Ferns N Petals ranks 31st among Flower Delivery sites.
I have been very fortunate by finding this amazing company from past one year. I miss my family in India and Ferns and Petals help me celebrate their special days by letting me order cakes, beautiful flowers and gifts from US. They have maintained their high quality customer service with great products, timely delivery with reasonable prices. Thanks FnP
Ordered this 3 KG Flamboyant Barbie Cake Black Forest. Order # 55921204 dated 9/18/3024. The cake got delivered damaged with the barbie broken. Contacted customer service and their response was its an one time instance, with no other resolution. Choose a better company for your cake and flower or gift orders.
I am a customer for life. The entire process from logging in to ordering is absolutely delightful and seamless.
There are various options and occasions to choose from. Love it each time and every tome
Products used:
Clothing
This is the 1st time I ordered from India to my family in UK. I was quite anxious however Ferns and Petals were fantastic and delivered my gift on time. No hassles and no mess up. I am much delighted and can't want to order soon. And the cake was absolutely fresh, delicious and exactly as it was on their website. My nephew loved it.
Keep up the good work folks. With lots of love Suzy Williams from India
Tip for consumers:
If you have friends and family around the globe and you wish to celebrate any special occasions choose Ferns and Petals for flowers, cakes, gifts etc. It's a value for your money.
Products used:
Birthday cake
The service of FNP has improved drastically from previous years in all aspects. Its actually very amusing and of course a nice feeling when incase we linger longer than the few minutes to place an order - I suddenly got busy and left something added to my cart and could not finish my payment - I immediately got a call from their executive who offered to help me forward and also offered me a discount - which was most welcome!
And best part was I got a reminder call early morning of the previous day reminding me that my friend's birthday was coming up. Kuddos!
The product was also as seen on their website.
Overall a great experience again.
Tip for consumers:
Look for their 5 star rated products. That is a sure shot way of never ending up disappointed. Those reviews help. And the product always turns out to be great.
Products used:
Bouquets, cake, plants
Just one word to say it's
AWESOME
After confirming order with FNP, u are tension free and they will take care of your ordered item. Amazing every time. I will recommend this to all my near and dears.
Thanks
This was the first time I ordered a rose bouquet and cake for my sisters birthday from ferns n petals and it just did magic. My sister was really happy after receiving her surprise. The cake and roses were fresh. Moreover their customer service is really good. They keep you time to time updated about recent status of your order which is really impressive. Really happy and satisfied with my experience with ferns n petals and am going to recommend it to all my friends and family who want to surprise their love ones on their special occasion. Thank you Ferns n Petals, continue to share this happiness worldwide.
Absolutely delighted by the service and surely a great experience provided by ferns and petal. An absolute value for money where in a customer will be guided and acknowledged till the product is availed! Highly recommended!
Tip for consumers:
Mention any modifications to the order before you get the out for delivery message ..
Products used:
Rose Bouquet
I loved my purchase. Thank you. It was delivered on time and receiver was very happy to see lovely rose flower bouquet and cake was very yummy. Overall it's worth a penny. I surely recommend their service and product.
I have ordered about 4 times now. I usually order cakes for my friends. Their website is quite easy to use. Payment methods are great. They deliver in most of the locations in India. Also the quality of their products is great and deliver on time.
I have ordered last minute (previous day of birthdays) cakes and they have successfully delivered every time. :D
Ferns & Petals is my go to cake/ gift shop. Haha! Cakes are hand delivered with utmost care. I can blindly recommend them to any friend.
Products used:
Cakes
Fern N petals site is one stop for all your celebration it helps you find best things to gift your loved ones and also provides very good service and always there to help you for the process of placing an order till you receive it perfectly. Products are genuine and the team is also very cooperative. I had a very good experience with them, thanku you so much for making my day by providing your service.
Products used:
Cake
I have been ordering from ferns and petals since way back and so forth so good. I live out of India and am glad to have ferns and petals to deliver in India for their fine products. Best part is what you order is what you get and within the time schedule.
So, it's hard to find something like this online and sincerely F&P does what they propose to offer and I hope that they keep it that way with more amazing availability of options in future.
Tip for consumers:
If you like to send your dear ones a last minute surprise or just flowers to let them know about your love. F&P is the right place to be at.
Thank you
Products used:
Cakes, flowers, balloons, plants and customised things
My husband and I are in different country. I wanted to do something for his birthday. So I ordered a cake through FNP and it got delivered on time. My hubby was very surprised and I'm so happy. Thanks to FNP. Their customer service is extraordinary. Their website and app is also easy to use. Thanks again.
Am glad I've chosen Ferns N Petals... very happy with the whole process of selection of gift from a wide range of choice & timely delivery. Importantly the occasion was made more Joyful because of Ferns N petals. Impressive! Thank you.
My experience with F&P has always been very good. I never had any issues with payments, it's always smooth and easily done. Placing orders is easy, they have heaps of products. My orders have always been delivered on time, sometimes before the given time too.
I have been using their services from past 5 to 6 years. I would recommend Ferns and petals to everyone who want to send gifts online to their loved ones, then this is the best site to use.
Customer service is very good, tracking your order is easy and they respond to your queries really fast.
Thankyou Ferns and Petals for your services.
Tip for consumers:
It’s safe and easy to use their services,especially when you stay away from family and want to send them gifts on their important occasions.
Products used:
Cakes,Flowers,plants,Sweets,Choclates,
I am really thankful to the organizer of the website. The delivery was on time and packaging was very beautiful. I am your regular customer onwards and strongly recommend to others like friends, relatives and whoever want to send something india from Canada. Thanks a lot!
The site has a lot of options to choose from and is curated on a wide category of choices be it the occasion selection, the person selection, the type of gift to send... One of the easiest methods to order online, the customer service is great and even calls you from their end if you face any problem... The delivery is more often delivered a day before the due date... Am very happy with the website
Tip for consumers:
Wait for the customer service to call you after you add the items in your cart... Sometimes they help you in getting discounts
Products used:
Diary, Pen, Cakes, Flowers, Chocolates, Biscuit
I have been a customer of Ferns and Petals for many years now. I am very happy with the products - flowers and cakes and plants and other gift items - and the whole process of ordering is rather easy too. I like their prompt and on-time delivery. Any time there is any issue, customer service is very helpful in resolving it. Overall, I am very happy with their service.
I have been ordering gifts on Ferns and Petals for birthdays and I am very happy with the beautiful combinations and add ons they offer, very unique gifts at reasonable prices for all occasions.
Thank you.
I had a wonderful experience while ordering a product from Ferns & Petals. Even customer service representative was very helpful. The product I ordered was exactly the same as shown on app. It tasted delicious and product delivery time I must say was exactly the time I wanted the order to be delivered.
Tip for consumers:
Customer service experience was wonderful
Products used:
Cake
It was been a good experience connecting with ferns and petals to deliver our special gifts to our loved ones with best quality of products and timely delivery. I would also like to add that the payment processing is also safe and speed
Products used:
Cakes and flowers
I am satisfied with the service and quality of FNP. They address your problems on time and provide the best resolution on time.
If you are spending money in FNP then it is worth spending money.
Keep growing and keep shining
We love ordering flowers from fnp. I have done it for a number of occasions, sending flwoets to my family in India. Very efficient- great website with great selection, on-time, keeps you informed of the status and great fresh flowers exactly as shown on the website. Very impressed!
So happy with the product... punctuality 5star... taste wise... yet to taste. Look wise 5 star... only the message started to melt due to intense heat. Managed by keeping in fridge... overall so happy with ur service. This is my first time. And hope to be with ferns and petals for future orders for sure
I ordered a bouquet of roses and a cake for my parents anniversary. I am based in Australia and my parents are in India. I was able to make them happy on their special day all because of Ferns and petals. I would highly recommend their services. Both the things were as pictured on the website. Cake was super delicious and bouquet was beautiful... thanks FnP.
A perfect experience. The highlight was the delivery person who patiently waited outsdie the apartment complex for 15 minutes to deliver at the time I had asked for delivery while ordering.
The flowers were very fresh and continue to look good after 36 hours of delivery. Well done, team!
Very well executed and communicated. They understand the emotions attached with each delivery. Very delighted to see the feelings of the receipient when it's received! It was well packed and freshly delivered. Gift too was edited apt!;
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