• Ferns N Petals

Ferns N Petals

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Overview

Ferns N Petals has a rating of 2.7 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Ferns N Petals ranks 31st among Flower Delivery sites.

  • Service
    102
  • Value
    101
  • Shipping
    100
  • Returns
    56
  • Quality
    98
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
63
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How would you rate Ferns N Petals?
Top Positive Review

“Gifts, Flowers and Cake Delivery”

Vidya P.
5/21/22

I have been very fortunate by finding this amazing company from past one year. I miss my family in India and Ferns and Petals help me celebrate their special days by letting me order cakes, beautiful flowers and gifts from US. They have maintained their high quality customer service with great products, timely delivery with reasonable prices. Thanks FnP

Top Critical Review

“Damaged US $52 cake - no resolution”

Andy R.
9/18/24

Ordered this 3 KG Flamboyant Barbie Cake Black Forest. Order # 55921204 dated 9/18/3024. The cake got delivered damaged with the barbie broken. Contacted customer service and their response was its an one time instance, with no other resolution. Choose a better company for your cake and flower or gift orders.

Reviews (173)

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customer service (24)
Thumbnail of user geetham13
India
1 review
0 helpful votes
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October 4th, 2021

I wanted to send a cake for my sister's birthday. She lived in another city. I hesitantly tried Ferns n Petals. Ordering the cake was a cake walk. I am so happy. Now i have a reliable source to spread happiness

Thumbnail of user christinar475
India
1 review
0 helpful votes
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May 14th, 2021

Since we are in a Lockdown phase I decided to try ferns and petals for the delivery of a cake. This is the first time I tried them. And I must say I was very very impressed. Cake was absolutely tasty. Well made and beyond my expectations. Will continue to use F&P more often

Thumbnail of user ishaans6
India
1 review
0 helpful votes
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May 4th, 2022

The complete process was smooth and quick. The item was as seen in the image and the person whom I want to surprise was really happy and all my efforts on this are counted... So happy to have a platform like this.

Thumbnail of user rakeshm42
India
1 review
0 helpful votes
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November 6th, 2021

I had earlier ordered for rakhi to be delivered in USA and Canada. Both were delivered in time inspite of the rush in festival time. And I was informed by my sisters that the product was good and came in attractive package.
Recently I ordered gift hamper of sweets etc for Diwali and it reached in time. The only issue was that their website doesn't tell us which brand of sweets they would send. Since these are gifts, we are never sure about the quality of sweets.

Products used:
Diwali hamper.

Thumbnail of user parneetk6
Canada
1 review
0 helpful votes
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October 21st, 2021

You guys are best. Your service is good. The delivery process and the product is exact as shown. On website. I ordered a motivativational gift that has chocolates and pictures that's amazing. I ordered 6th time from u. Your service is awesome.

Tip for consumers:
It's best

Products used:
Cajes, rakhi, motivational chocolate box

Service
Value
Shipping
Returns
Quality
Thumbnail of user anilr34
India
1 review
0 helpful votes
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November 2nd, 2022

Pleased to see the quality delivered by FNP and their customer support associate are very kind in helping you do minor customisations if possible. Great to see FNP delivering what they show and keep their commitment.

Products used:
Glassware

Service
Value
Shipping
Quality
Thumbnail of user ankitas65
India
1 review
0 helpful votes
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September 27th, 2021

Just loved all the quality orders.One of the best online and easily accessible store for gifts and cakes.
Cakes from ferns N petals always made my day. Thank you so much! And please keep it up!

Thumbnail of user mohammadr88
India
1 review
0 helpful votes
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January 28th, 2022

Thank you so much Ferns N petals, you guys are working awesome.

Great service, always delivery on time, fresh cake and flowers.

You made my days always.

I love your services...

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashokrajm
France
1 review
0 helpful votes
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January 27th, 2022

I am Sending gifts to many parts of the world. Not even one time they made me to call or track the order. Delivered exactly as ordered and perfect timing. Great... Keep it up.

Thumbnail of user avyak
India
1 review
0 helpful votes
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July 26th, 2021

Awesome product... made my ocassion really flowery. I am super satisfied customer and would like to shop more in future. This is a one stop solution for all my celebrations

Products used:
Combo of bouquet

Service
Value
Shipping
Returns
Quality
Thumbnail of user karishmab7
India
1 review
0 helpful votes
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October 10th, 2022

Amazing experience. Despite of so many restrictions the order got delivered on time.
The team was very helpful. Thank you for making our day special and memorable.

Thumbnail of user jayaramb3
India
1 review
0 helpful votes
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September 15th, 2021

Ordering was easy. Choices were good. Process was comfortable. Communication very effective. Delivery in time. Quality of product excellent. Customer care visible. Totally delightful experience.

Thumbnail of user shwerag
India
1 review
0 helpful votes
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May 11th, 2021

A great way to get gifts delivered to your loved one when u can't we there... Ensuring the quality, online delivery and worth for money! A happy client!

Thumbnail of user venugopalk
India
1 review
0 helpful votes
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January 23rd, 2022
Verified purchase

I ordered birthday cake by noon and got it delivered by 4 pm. Fanatastic service by FNP.
They maintain good quality and tasty cakes.
Thanks to the chef and whole team who were involved in my delivery

Tip for consumers:
Great to buy quality cakes

Products used:
Birthday cake

Thumbnail of user shraddhaa4
Michigan
1 review
0 helpful votes
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November 14th, 2023

The fondant was sticky. The guests were disappointed and my name spoilt because you didn't check the quality.I never thought that Ferns and Petals would be so ignorant

Thumbnail of user kaberig
India
1 review
0 helpful votes
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July 4th, 2021

Exactly got what I wanted. In a jiffy quality and quantity within such a short notice is a commendable work I must say. Thank you F n P for being there. Appreciate your wonderful work.

Thumbnail of user mj597
India
2 reviews
0 helpful votes
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March 1st, 2022

I have already posted my comments on the performances of Ferns and Petals in respect of my several earlier orders and the same applies to this order too: EXCELLENT PRODUCTS ANSWERING TO ANY OCCASION, EFFICIENT SERVICE, VERY CARING AFTER SALES SERVICE ON COMPLAINTS, IF ANY. IN SHORT HIGHLY SATISFACTORY ON ALL COUNTS, THAT ONE CAN THINK OF!

Thumbnail of user jayganeshk
India
1 review
0 helpful votes
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October 4th, 2021

The order was put at 2:15 pm and was delivered same day by 8:15 pm with in between tracking status.The cake looks exactly same as it was shown on website.

Tip for consumers:
Apply coupon did not work

Products used:
cake

Service
Value
Shipping
Quality
Thumbnail of user shreyag19
India
1 review
0 helpful votes
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August 8th, 2021

Truly the best. I am so pleased and so happy. I have been ordering with them for years and not a single time have they caused any disappointment. I love Ferns N Petals!

Tip for consumers:
Something you'll never regret. They're the best in the job with courteous delivery people.

Products used:
Cakes, Plants, Gifts

Service
Value
Shipping
Quality
Thumbnail of user loveleenk5
India
1 review
0 helpful votes
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January 9th, 2022

Bestest service, I ordered it on 5:08 am and it got delivered at 11 am next day! Thank you so much! For this quick service…flowers were fresh and too cute! I would love to gift myself

Service
Value
Shipping
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Quality
Thumbnail of user manikantad
India
1 review
0 helpful votes
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May 16th, 2021

Guys it's a very lovely experience to order cake and flower bouquet from this website as they have a varieties of cake along with other lovely add-ons. My only choice to order is FnP. Thank you team.

Thumbnail of user tejasr7
India
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Fantastic service by whole team. Its so professional and trustworthy. I am soo much happy by the service and the quality of the products too … really well appreciable for Ferns & petals

Tip for consumers:
Trustworthy

Products used:
Plants, flowers, cake, personalised mug, cards

Service
Value
Shipping
Returns
Quality
Thumbnail of user divyab35
India
1 review
1 helpful vote
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November 13th, 2022

FNP never disappoints with their quality and timelines. They help make moments special and bring smiles
I appreciate your support and services always!

Tip for consumers:
Fnp is quick, if you are stuck their customer service is quick :)

Products used:
Cakes flowers, plants, muflgs, bottles etc

Service
Value
Shipping
Quality
Thumbnail of user shreejab1
Germany
1 review
0 helpful votes
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November 16th, 2022

Excellent job and a wonderful team work guys thanks for making my day beautiful.by delivery the cake and the flowers on time...indeed u guys are one ofthe best..

Thumbnail of user annieg176
Australia
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

Website is easy to navigate, product selection is easy, secure payment method, delivery time was accurate. Overall satisfied with the quality of the products.

Tip for consumers:
It’s a good and reliable site.

Products used:
Cake and flowers

Service
Value
Shipping
Quality

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