• Ferns N Petals

Ferns N Petals

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Overview

Ferns N Petals has a rating of 2.7 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Ferns N Petals ranks 31st among Flower Delivery sites.

  • Service
    102
  • Value
    101
  • Shipping
    100
  • Returns
    56
  • Quality
    98
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
63
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How would you rate Ferns N Petals?
Top Positive Review

“Gifts, Flowers and Cake Delivery”

Vidya P.
5/21/22

I have been very fortunate by finding this amazing company from past one year. I miss my family in India and Ferns and Petals help me celebrate their special days by letting me order cakes, beautiful flowers and gifts from US. They have maintained their high quality customer service with great products, timely delivery with reasonable prices. Thanks FnP

Top Critical Review

“Damaged US $52 cake - no resolution”

Andy R.
9/18/24

Ordered this 3 KG Flamboyant Barbie Cake Black Forest. Order # 55921204 dated 9/18/3024. The cake got delivered damaged with the barbie broken. Contacted customer service and their response was its an one time instance, with no other resolution. Choose a better company for your cake and flower or gift orders.

Reviews (173)

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customer service (24)
Thumbnail of user sandeepg49
India
1 review
0 helpful votes
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December 12th, 2022

Great experience, just in time delivery. Very polite staff. Variety of choice. Regular and timely reminder by site, taste of cakes exotic.

Products used:
Birthday gifts

Service
Value
Shipping
Returns
Quality
Thumbnail of user birbalt
India
1 review
0 helpful votes
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January 12th, 2022

Excellent service but it is very expensive. Team should work on cost aspects of entire value chain of the product and services

Thumbnail of user jasveenk2
New Zealand
1 review
0 helpful votes
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March 8th, 2022

Best Quality of products & excellent services. More than happy to be part of ferns and petals. Cakes are always delicious!

Service
Value
Shipping
Returns
Quality
Thumbnail of user prabhleens
Canada
1 review
0 helpful votes
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August 19th, 2021

The pink roses send to my husband did not meet the quality standards. They were wilted. I was a bit disappointed with that to be honest.

Thumbnail of user ravin24
India
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The entire process of ordering & delivery was a very smooth process. Appreciate and highly recommended.

Thumbnail of user geetanjalik3
India
1 review
0 helpful votes
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September 26th, 2022

It is an excellent means of reaching your near and dear ones thru gifts etc. from the remotest of places on short notice and emergency.

Service
Value
Shipping
Quality
Thumbnail of user rajanw1
India
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

Flowers sent were very fresh and the delivery time was as expected. I have used your services for the first time and m surely satisfied. Thank you!

Thumbnail of user vidhyan1
India
1 review
0 helpful votes
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March 6th, 2022

Super and professional service Good job team. Will refer to my friends and relatives. Keep it up. Keep going with all success

Products used:
Chocolates flowers

Service
Value
Shipping
Returns
Quality
Thumbnail of user mukeshs47
India
1 review
0 helpful votes
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October 8th, 2022

Great product, greater process, greatest customer satisfaction.
The product and he brand are highly recommended by me.

Thumbnail of user sanjayk134
Canada
1 review
0 helpful votes
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August 24th, 2021

It was very fast prompt and very professional service. We send Rakhi on same day and reached with in few hours.

Tip for consumers:
I ordered Rakhi on 18 th August with some other website but it didn’t reach on Rakhi day. One of my friend told me about Ferns N Petals and told me that they deliver same day. I did my order and it reached with in few hours.Delivery boy was in uniform and very professional.

Products used:
I have send Rakhi.

Service
Value
Quality
Thumbnail of user ankitak26
India
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Varieties of product to choose from and also customer service is quick and easily approachable. Best gifts and cakes are delivered.

Tip for consumers:
Customer service is excellent,don't need to worry about the waste of money.

Products used:
Cakes, customized gifts, chocolate bouquet with flowers.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasleenk12
India
1 review
0 helpful votes
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December 10th, 2022

With in 12hours my greetings were sent. Thanks for sending them timely and the purchase was same as the image.

Service
Value
Quality
Thumbnail of user roe5
GB
1 review
0 helpful votes
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December 26th, 2022

FRAUD COMPANY, LIARS, SCAMMERS YEAR AFTER YEAR.
INSTEAD OF ORDERING THROW YOUR MONEY INTO A BIN.
EVERY YEAR SAME EXCUSE< DELIVERY ATTEMPTED, DOOR LOCKED, MOBILE OFFED... ALL LIES

Tip for consumers:
NEVER BUY FROM THEM; INSTEAD THROW YOUR MONEY IN A BIN

Products used:
THE PRODUCT WAS NEVER DELIVERED> HOW CAN YOU RATE ANYTHING?

Service
Value
Shipping
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Thumbnail of user sanjeevc7
Norway
1 review
0 helpful votes
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October 29th, 2022

Diwali order never delivered, now having probelm to get refund on my card. They are just delaying the refund

Thumbnail of user warishap
India
1 review
0 helpful votes
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April 24th, 2021

I often order cakes and gifts from ferns and petals for birthday surprises and it never breaks the trust. Keep serving this way.

Thumbnail of user anjaliy2
India
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Excellent service. Fresh flowers were delivered. Timely delivered, application was very easy to access.

Service
Value
Shipping
Returns
Quality
Thumbnail of user karenj1953
India
1 review
0 helpful votes
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October 25th, 2022

It was an amazing experience. My niece loved the gift. Delivery was also fast. Keep up the good work.

Thumbnail of user taranjots
India
1 review
0 helpful votes
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July 26th, 2021

Amazing variety and delicious cakes! Very easy and futuristic to use, kudos to the team. Recommend this to everyone for you gifting needs!

Products used:
Cakes

Service
Value
Shipping
Returns
Quality
Thumbnail of user suruchir2
India
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

This website provides beautiful gifts for your beloved. I have ordered gift many times from this website for my friend and family members.

Thumbnail of user josephines133
Malaysia
1 review
0 helpful votes
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September 2nd, 2021

Great job FnP. The cake was delivered on time and my Aunt enjoyed it. Keep up the service even during lockdown and Covid. Thank you.

Thumbnail of user lekhr1
India
1 review
0 helpful votes
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October 18th, 2021

This is my first order on fern n petal and happy with it. Order for my daughter delivered well on time. Thanks

Thumbnail of user deepalit2
India
1 review
0 helpful votes
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August 29th, 2021

Cake ordered was very delicious and great in decoration. Its quality was too good. Found this service by Ferns and Petals trustworthy.

Thumbnail of user vidhyal
India
1 review
0 helpful votes
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June 29th, 2021

The gift quality, customer service and the website is very user friendly and one can deliver gifts even within a day's time!

Service
Value
Shipping
Returns
Quality
Thumbnail of user prernas29
India
1 review
0 helpful votes
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August 13th, 2021

The cake was delivered on time. It came exactly like shown in the picture and it was freshly made. The taste was superb. Loved it.

Tip for consumers:
Best for sending and buying cakes for your loved ones.

Products used:
Cakes, gifts

Service
Value
Shipping
Returns
Quality
Thumbnail of user saviitab
India
1 review
0 helpful votes
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February 12th, 2022

Heartily thanks to ferns and petals for sending lovely gifts and our emotions and reaching to our loved ones

Tip for consumers:
Ferns and petals are very helpful and customer service is also very good

Products used:
Cakes,flowers,chocolates,toys,rakhi,gifts

Service
Value
Shipping
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