Ferns N Petals

I really liked their ordering and delivery process. I was kept well-informed of my order status without having to check it ok out all the time. I recommend the company to everyone.

This is the second time I ordered something nd as there wasany negative reviews I was scared about the delivery but it has been delivered on time nd made day thankyou

Very delicious and yummy cake. Out standing and yummy Trust me it's delicious and yummy... Perfect taste... I loved the cake and it's on time... Fresh and yummy

It all started from a call by the back end Team F&P from a lady called " Parul", she reminded me that last year I had ordered an anniversary cake for delivery and since it was the some time of the year, would Ilike to repeat the order, and yes I was about to do that, but her call helped me to not miss it!

I had placed an order for a cake to be delivered on 29th June for a family member, but I learnt later that she is out of town, I reached out team F&P and requested a reschedule, they were quite cooperative and they did deliver the cake on 11th July as requested, I got constant updates regarding the delivery and the whole process was seamless!

It was a delightful experience!

Keep it up team F&P! More power to u!

I am completely satisfied with the service given by the app.The delivery of the product, the communication and the quality of product everything was perfect.
Thank you

He always support me to make my days special. Thanks a lot. Always make my days special.If you want to surprise someone special then go for Ferns&Petals

The delivery time was on point and the product was worth the money. Would love to suggest this to everyone for any occasion. Would love to order from this website for the upcoming event.

My order status was delivered but the recipient never received it. This was a very cricital delivery and unfortunately F&P messed up the delivery in Goa, India. This was a special occasion to mark a 96th birthday celebration so you can imagine how important this was. Additionally the customer service raised a ticket after an hour of phone calls and chats, reassured me it would be re-delivered right away, and then closed the ticket saying they confirmed it was delivered - yet it was not received. So looks like they didn't re-deliver? The customer service calls have a long wait time and even after getting through they put you on hold to confirm status and then ultimately either the call ends with no inputs or a response that the issue has been escalated. I have been a very loyal customer and initially was very pleased with their service and responses but this time it has been a huge let down. Never returning. Looks like this business has changed.

An update- this order was re-delivered late in the evening but after a lot of stressful followups over Chat ( which had longer wait times than the 2 mins they indicated) and Customer service ( Much longer wait times and inability to provide status on next steps that would be taken except that the matter is being investigated)

Lovely experience with the team.
TAT is perfect (Turn around time)
Lots of options to select
Discounts/offers always available
Quality of cakes, pastries, chochlates are perfect

I had a great experiance with Ferns & Petals. It was a customers delight that they in a short notice ensured deliver of flowers for an online function.

Thanks Team Ferns & Petals

If i want to gift someone on any occassion i would suggest Ferns and Petals. I loved my first experience at Ferns and Petals. They are just fanatastic.

The cake I ordered was delivered before the preferred time. Quality was also good as per the feedback received from the recepient.So the overall experience was really good. Keep it up FNP.

The greeting card I ordered with customized image came exactly as shown, eventhough my customized message was in different paper, i liked the card and was satisfied, and delivery was fast too.

Karan Sharma did great job. Easy access to website and on time delivery as shown in picture.quality and quantity were precise.

Ordered at 1.30, delivered at 4 same day. All my queries answered promptly. Awesome experience. I will definitely order again.

Ferns n Petals is really good website to order for your loved ones and quality of products is also r

I placed an order of I miss you Lucky Bamboo plant. It was delivered on time in the best condition. Thank you FNP for making my moment special

Good work. Keep on going. Got the correct product ordered. Given a tight schedule still the delivery was prompt.

Amazing experience while ordering. Received the product as per design description and photo. Recommended for birthday and gifts.

Loved the way how they send gift to our loved ones... also very affordable, and have huge variety of choices for the gifts.
Thankyou

It's a wonderful medium to send flowers and cakes to our loved ones staying away from us.
Please keep it up this way always

You guys perform an excellent job, from gathering this to that, it is absolutely smooth and awesome.
Thank you for performing the 100%.

First experience with ferns and petals was awesome. Thanks for providing this Hassel free service. Would love to shop more from this website.