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FetcharateReviews 28,247

3.8

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238
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Texas
1 review
0 helpful votes
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You leave no place to show there's no mortgage on my home

Date of experience: June 13, 2023
California
1 review
0 helpful votes
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Why is it that you always have to take all our info and you never say what the rate would be why would any of us want a rate of 5 to 7
Percent when we have 2.5 percent? So you play with people

Date of experience: June 13, 2023
Florida
2 reviews
0 helpful votes
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Fast easy already have a lender calling me & I didn't finish filling out my survey

Date of experience: June 13, 2023
Virginia
1 review
0 helpful votes
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You said I could see my rate in two minutes, you said nothing about talking with mortgage brokers. You're just a bunch of criminals trying to scam working class families.

Date of experience: June 13, 2023
Maryland
1 review
0 helpful votes
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You told me you would have a rate for me in a few seconds an all you did was be a traffic director to send me yo prople i have already delt with

Date of experience: June 13, 2023
Utah
1 review
0 helpful votes
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You don't need my personal info to do a simple mortgage calculation

Date of experience: June 12, 2023
Alabama
2 reviews
0 helpful votes
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You Full of Bull$#*!
July 12, 2023

You Full of Bull$#*!. Where's the amount that I receive?

Date of experience: June 12, 2023
California
1 review
0 helpful votes
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Don't have enough experience with this company to tell.

Date of experience: June 11, 2023
Florida
1 review
0 helpful votes
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IT SAID ID GET AN AMT
July 11, 2023

IT SAID ID GET AN AMT. BUT HAVEN'T SEEN IT YET! IM JUST CURIOUS, N DON'T WANT TO BE CALLED BY EVERY LENDER N THE BOOK! KINDA DISAPPOINTED!

Date of experience: June 11, 2023
Utah
1 review
0 helpful votes
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Too many calls
July 11, 2023
Updated review

MY PHONE WON'T STOP RINGING. NON-STOP PHONE CALLS. IT DIDN'T HELP ME FIGURE ANYTHING OUT. PREVIOUS RESPONSE:
I don't know the exact value of my home so I am not sure what good the service can do. Also my husband refinanced last year into a 15 year mortgage which I didn't agree as being the best choice. I'd like to refinance for 30 year options.

Date of experience: June 11, 2023

I don't know the exact value of my home so I am not...
July 7, 2023
Previous review

I don't know the exact value of my home so I am not sure what good the service can do. Also my husband refinanced last year into a 15 year mortgage which I didn't agree as being the best choice. I'd like to refinance for 30 year options.

Date of experience: June 7, 2023
Pennsylvania
1 review
0 helpful votes
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I'm getting calls so it appears someone can help me...
July 11, 2023
Updated review

I'm getting calls so it appears someone can help me but i will see if that's true

Date of experience: June 11, 2023

Refi
April 1, 2023
Previous review

Wasn't eligible for any of the programs….………………………..

Date of experience: March 2, 2023
Virginia
4 reviews
0 helpful votes
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Looks like all the other loan gimmicks
June 11, 2023
Updated review

Looks like all the other loan gimmicks. I see no qualify.

Date of experience: June 11, 2023

Interesting
March 28, 2022
Previous review

Interesting

Date of experience: March 28, 2022
North Carolina
1 review
0 helpful votes
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Easy site to navigate and received response quickly.

Date of experience: June 9, 2023
Nevada
1 review
0 helpful votes
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SOLD my contact info!
July 9, 2023

Company sold my contact information! Don't use a real e-mail address, otherwise you'll receive spammers trying to lure you in!

Date of experience: June 9, 2023
Minnesota
2 reviews
0 helpful votes
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Unable to articulate at this time, try to contact me at another time, if you can, and see if I could care any less.

Date of experience: June 8, 2023
Louisiana
1 review
0 helpful votes
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So far I am interested in learning more about an offer.

Date of experience: June 8, 2023
Kentucky
1 review
0 helpful votes
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Didn't even match me with lenders. Said, "we're sorry we can't show you matches BUT we will call you."

Date of experience: June 8, 2023
Minnesota
1 review
0 helpful votes
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I don't like what's happening to my accounts by your thing damn it

Date of experience: June 7, 2023
Indiana
1 review
0 helpful votes
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Easy so
June 7, 2023

Easy so. Final answer depends on how many calls I get & if I get decent terms & rate.

Date of experience: June 7, 2023
Ohio
1 review
0 helpful votes
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This sounds like a loan and not a government program?

Date of experience: June 6, 2023