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    FilipinoCupid

FilipinoCupid

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Overview

FilipinoCupid has a rating of 1.4 stars from 181 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FilipinoCupid most frequently mention fake profiles, credit card, and travel agency problems. FilipinoCupid ranks 75th among Asian Dating sites.

  • Service
    31
  • Value
    32
  • Shipping
    13
  • Returns
    17
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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Negative
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How would you rate FilipinoCupid?
Top Positive Review

“Met my love here”

Jack T.
11/7/19

Signed up and the same day they had free one hour platinum membership benefits. Talked with 3 girls got their info on skype. Video chat with all three and they were true to their profile. All three are very poor. I really liked 2 out of three. We have been talking on skype. One has 6 years old kid and other has 5! Months old kid. They both want to meet me. So I am going there for a month and stay with my cousin. I am gonna meet both of them for 2 weeks each. Will decide after that. I told both to not ask for money right on first day. They didn't. It's been 6 months. Will update to let you all know what happened next.

Date of experience: 11/5/19
See positive reviews
Top Critical Review

“Single moms, scammers, drama, gold diggers, fake profiles, it's 80% of FC”

Rob g.
10/29/24

Bought a suscription for 3 months and i'm out in less of a month, as the ttle says; Business oriented 100% on milk western man, be prepared to lose a lot of time in the process of being tricked with dramas, emergencies, lies, scripts made to end up asking for money sooner or later. Poor you if you are a good person, looking for real love, be careful. Philippine women are wonderful ones but not in these places where they have done a cruel business with foreigners.

Date of experience: 10/29/24
See critical reviews

Reviews (181)

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Reviews that mention popular keywords

filipino cupid (25)
Thumbnail of user fabregas8
Spain
1 review
1 helpful vote
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October 29th, 2024

Bought a suscription for 3 months and i'm out in less of a month, as the ttle says; Business oriented 100% on milk western man, be prepared to lose a lot of time in the process of being tricked with dramas, emergencies, lies, scripts made to end up asking for money sooner or later.
Poor you if you are a good person, looking for real love, be careful. Philippine women are wonderful ones but not in these places where they have done a cruel business with foreigners.

Service
Value
Shipping
Quality

Date of experience: October 29, 2024

Thumbnail of user ericg1933
Florida
1 review
1 helpful vote
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August 17th, 2024

Most of these women are dirt poor and will do anything to get out of that country and marry an American man to get citizenship here and a better life. The woman I met was extorting money from me to entertain her family from the moment I got there. Her home was so bad I made us stay in a hotel. I came there to meet her and spend my hard earned money on us, not her whole poor family. I had many arguments with her while there. Within several months after getting home I decided to get rid of her. Don't let their quiet demeanor fool you. They can be just as nasty as an American woman. I'm not saying all of them are like that, I only got close with one. But it was a waste of time and about $10,000 lost for one week of pleasure and pain. If they are so in love with you, have them apply for a work Visa to the U.S., and get them here on that company's money, not yours. You will have to pay over $5,000 in service and government fees to get them here and wait over a year and a half. Better to find a Mexican who just walked over the boarder.

Tip for consumers:
Keep your wallet closed with this dating site.

Service
Value

Date of experience: August 17, 2024

Thumbnail of user maxt184
Florida
1 review
2 helpful votes
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January 4th, 2024

I used FilipinoCupid from 2012 to 2014 and was a paying member. One of the features was the keyword search. It made it very easy to find other members with the same hobbies and interests as you could type in a very specific word or term and then see every profile with that word or term in it. I met my ex-gf this way by using the keyword search feature and we had a great relationship for 8 years. Now in 2024 I'm back on FilipinoCupid but there is no keyword search feature. Why would they get rid of this and feature? There's no reason to get rid of it. I mean, I'm not a website expert, but how hard would it be to keep the keyword search feature? What harm would keeping this feature cause? Some of their competitor sites such as DateInAsia has a keyword search or hashtag search feature. FilipinoCupid made a real mistake when they removed the keyword search feature.

Tip for consumers:
Put the keyword search feature back and I’ll edit my review here and give you 5 stars.

Date of experience: January 4, 2024

Thumbnail of user yudha.p
Singapore
1 review
8 helpful votes
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October 25th, 2023
• Updated review

You can use Google lens to find real owner of the photos. Here are some of fake profiles I reported to FilipinoCupid, but no action from them. I believe FC just simply don't care about fake profiles, as long as they have many men paying for the monthly subscription.

Tip for consumers:
FC shall take the feedback seriously for the fake profile report.

Service
Value
Shipping
Returns
Quality

Date of experience: October 25, 2023

Full of Scammers but can find genuine ones
September 15th, 2023
• Previous review

I have been in FilipinoCupid for quite sometimes (ON/OFF) and here are the conclusions:

1. If the girls are pretty and show off their body part openly, I can assure you that 99% of them just want you to connect with them (through WhatsApp), and later try to scam you with sad stories, etc.

2. From my experience, Pinay girls are less knowledge to trap you with Crypto investment. Crypto scams mostly from Hong Kong Cupid or ladies from HK.

3. If you say hello and they are very fast to reply and give you their Whatsapp number, I can assure you that 99% they are scammers.

4. If you say hello to a beautiful Pinay and she does not reply you, I can assure you that 99% of them are real person / genuine. They are selective in talking with the guys.

5. Never send money if you never meet them. I requested to meet face to face, and they ask money to pay the taxi fare, etc. Once they receive the money, they will never show up.

Apart from scamming issues, I have met few Pinays face to face, and they are nice women. Unfortunately, due to some gaps, we are now just friends only.

Conclusion: if you really want to find a relationship beautiful Pinay, visit directly the city, hang around on the malls and cafes, and you will see authentic Pinay women which may genuinely looking for foreign friends. Sample: You can visit Cebu IT Park, Ayala mall, etc. to see original beautiful Pinay and make friends from there. I guarantee you will never regret meeting them.

Date of experience: September 15, 2023

Thumbnail of user kennethh1375
GB
1 review
14 helpful votes
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August 16th, 2022
Verified purchase

Seriously, 100's of contacts all wanting "serious long term relationship" then they all want money! Some try to lure you onto other premium sites, $28 to receive their video calls. I'm positive they get commission from these sites. Not a single contact so far has been real. Watch out for Skype requests, lol I didn't know it still existed. You will hear every possible sob story going, medical, food, pawned her guitar, you name it you will hear it. Save yourself the money and don't bother.

Tip for consumers:
How many scam artists are on their site

Service
Value

Date of experience: August 16, 2022

Thumbnail of user calr23
California
1 review
6 helpful votes
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June 19th, 2022
Verified purchase

Lots of fakes, lots of scammers, Filipino Cupid slow/negligent in removing profiles that are reported as fake. Perhaps it's to get subscription from men who think the girls are real. To be fair, I have met several women who are genuine, but I would say over 90% are looking for money. Beware

Tip for consumers:
All scanners will move the conversation to chat app. Then ask for money. My advice is video chat right away to see them, then make your decision if they are genuine or just one of the thousands of scammers on Filipino Cupid

Service
Value
Quality

Date of experience: June 19, 2022

Thumbnail of user rhiss
Australia
2 reviews
5 helpful votes
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November 6th, 2023

With this site you can expect the following scenarios;
1. Fake photos that are stolen from the instagramers.
2. once you started messaging a common request is ' I dont use this site much, can we message using email?' Then on the first email exchange you receive some additional photos and the girl asks you 'Can you join this www.xxx.com site where you can see more photos of me'. Of course those sites require you to pay.
3. I dont have a smart phone. So cant do video calls. This is because their photos are fake.
4. My mum/dad is sick - and all indications are that they dont have money. Of course I am happy to help but once I get to know you, not from day 1

There are genuine girls but most are fake - so be warned!

Service
Value
Shipping
Returns
Quality

Date of experience: November 6, 2023

Thumbnail of user banjun02
Philippines
1 review
4 helpful votes
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July 22nd, 2023

A lot of scammers here! Most women they asked you to download app like Skype and google chat then ask u to signed up to another website that offer adult services. Probably less than 1% is only looking for dating.

Service
Value
Shipping
Returns
Quality

Date of experience: July 22, 2023

Thumbnail of user pascalt11
New Zealand
1 review
12 helpful votes
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December 22nd, 2019

I tested 25 profiles in total. Every one was a scam trying to trick me into memberships to access their profile. Stay away. Don't trust any of the 5 star ratings. Check out several sites before you spend a dollar for the membership.

Date of experience: December 22, 2019

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Pascal,
We have zero-tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user hernanig
GB
1 review
7 helpful votes
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October 10th, 2018

Most of the profiles who contacted me in 4 days are either fake or scams.
I start the conversation stating exactly that and they stop communicating... Is the a trustworthy international dating website?

Date of experience: October 10, 2018

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hi Hernani,

We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user daniell1683
Belgium
1 review
11 helpful votes
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January 11th, 2022

First never, never send money to anyone you haven't met in person. What I have done is use the free feature to gather possible profiles.
Then right before you're ready to visit pay for one month only. Contact them and weed out the scammers. Set up meetings and have fun. Be smart about it.

Date of experience: January 11, 2022

Thumbnail of user erickg10
New York
2 reviews
19 helpful votes
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April 12th, 2016

Many women here are not real. It's either their pics are stolen and being used by a con artist from africa or elsewhere, or they just want to scam themselves. I said many not all of them. So my verdict is... filipinocupid's subscription is too expensive to gamble for this risk.

Date of experience: April 12, 2016

Thumbnail of user jackt167
Florida
1 review
13 helpful votes
  • Send Message
November 7th, 2019

Signed up and the same day they had free one hour platinum membership benefits. Talked with 3 girls got their info on skype. Video chat with all three and they were true to their profile. All three are very poor. I really liked 2 out of three. We have been talking on skype. One has 6 years old kid and other has 5! Months old kid. They both want to meet me. So I am going there for a month and stay with my cousin. I am gonna meet both of them for 2 weeks each. Will decide after that. I told both to not ask for money right on first day. They didn't. It's been 6 months. Will update to let you all know what happened next.

Date of experience: November 5, 2019

Thumbnail of user nonamen9
California
1 review
10 helpful votes
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November 26th, 2018

I was a paid member, they changed my birth date and didn't allow me to correct it unless I send them a copy of my passport, driver license or national I.D. (When I signed up, there was not such a requirement). There are a lot of girls that they contact you and want to sell their nude pictures, offer an online sex show or beg for money. Most of the pictures you see are many years old and when you see the women online they don't look like their pictures at all.
Had a real bad experience with this company. Even one star is too much!

Date of experience: November 26, 2018

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hi Noname,

We apologize for the unwelcoming experience. In our attempt to ensure the genuineness of profiles on FilipinoCupid.com, we ask that all members verify their identity by providing us a copy of an identification document. The process includes verification of details such as name, gender, date of birth and photo and is an important part of the profile creation process because it reduces the likelihood of non-genuine profiles on the site. Please contact us at www.filipinocupid.com/en/help/helpdesk if you have any further concerns.

Thumbnail of user maxz2
California
1 review
29 helpful votes
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March 13th, 2015

On or about 03/13/15, Filipino Cupid suspended my paid membership without telling me why - no message on their website, no email sent to me. They have not responded to my emails.

I will notify my credit card company and ask for a full refund, and my brother-in-law (an attorney in Australia) is preparing lawsuit documents for breach of contract. They picked the wrong person to mess with.

Don't use Filipino Cupid!

Date of experience: March 13, 2015

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hi Max,

Please contact team@CupidMedia.com and provide your registered email address or member ID as well as which site you are a member of, so we can investigate your profile and assist you further.

Thumbnail of user anthonyg122
Texas
2 reviews
9 helpful votes
  • Send Message
August 9th, 2017

Step one: most are not real. So eliminate the vast majority by simply asking for a video chat. They will make every excuse in the book. Try not to let them dupe you with photos or a dark night video. Ask for a simply video chat in broad daylight.
Step two. Agree that you will send NO money unless you meet in person and she is willing to come see you where you are. Do not pay for more than a taxi on arrival.
Two simple rules and the scammers are out of business. After you meet, you can decide if it is worth your while to invest.
And BTW, the devout Christian (yeah right) is a formula for taxation without representation. You figure it out.

Date of experience: August 9, 2017

Thumbnail of user ronm621
Florida
2 reviews
19 helpful votes
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June 23rd, 2021

This is such a massive scam on the level I haven't seen before. FilipinoCupid has been a complete waste of money! First of all, you have to pay for everything and the costs are exorbitant. Then you have to sift through bunch of bots. Finally, 15 out of 16 women I interacted with either asked me for money for rent and phone or wanted to give me the "financial consultation" pressing me to invest money into some kind of "innovative project". They have a new approach to scam on FilipinoCupid, but it's still ridiculous!

Date of experience: May 24, 2021

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Ron'
We apologize for your unwelcoming experience. We have zero-tolerance towards members of the nature you described. Unfortunately, it is extremely hard for us to verify the real intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email addresses to communicate with members.
It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
In addition, Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user matth2672
California
1 review
27 helpful votes
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April 30th, 2018

There are many ads of women that are located in different cities in China. They all claim that they are working as nannies or tutors for Chinese families. When writing to them I find that they all have a similar story. They do not have cell phones that they can communicate through texting or Skype. Only have access to emails. Most of them say they would like to meet me in my country. This all seems to be a scam. Is it? Am I being foolish thinking that these women actually exist?

Date of experience: April 28, 2018

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

FilipinoCupid is the largest Filipino dating site with over 3.5 million members. We do not allow non-genuine profiles on our site. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user michaelc3476
GB
2 reviews
12 helpful votes
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December 16th, 2020

Fake profile. Many excuses not to video call. Needs money. Lives in General Santos City, apparently. Supposedly lives with her brother after her parents died. Mentioned she has lost her grandmother, then makes the mistake of showing a photo of her grandmother and asked how her grandmother is, says she is fine. Keep well clear.

Date of experience: November 15, 2020

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Michael,
We are sorry that you have encountered non-genuine members on our app. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user stevenh758
Florida
1 review
23 helpful votes
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April 21st, 2020

The company uses an auto renewal feature that defaults back to YES auto renew me after you make your purchase even after you select No at time of purchase. This is a tactic that they have used in the past and when I called them out on it they did a credit to my card but once again they pulled the same thing and I did not realize it until about 10 days after they auto billed me. I demand they credit my card but refused and their excuse was..."your using the service still". Yes because you keep charging me after I said No auto renewal and you won't turn it off.
This is criminal to change auto renewal behind the backs of the customer. Thugs!

Date of experience: April 21, 2020

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Steven H.,
Dear Steven,
For convenience, we automatically renew your membership shortly before it expires so you can continue to use your premium membership without interruption. You may opt-out of auto-renewal at any time in your billing settings at least 48 hours before your membership is due to expire. Please contact www.filipinocupid.com/en/help/helpdesk for further help.

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Steven,
For convenience, we automatically renew your membership shortly before it expires so you can continue to use your premium membership without interruption. You may opt-out of auto-renewal at any time in your billing settings at least 48 hours before your membership is due to expire. Please contact www.filipinocupid.com/en/help/helpdesk for further help.

Thumbnail of user masons121
Washington
1 review
9 helpful votes
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April 16th, 2022

All the women the I contacted and/or contacted me turned out to be fake. This goes for the "Verified" women as well. One "Verified" women on the site disappeared/deactivated her profile as soon as she got my WhatsApp number. I mean in like 2 minutes. The do not refund money either, not if you sent one like, message, or any other contact, they will not refund. The are a total scam!

Service
Value
Returns
Quality

Date of experience: April 16, 2022

Thumbnail of user firstl31
Philippines
1 review
5 helpful votes
  • Send Message
October 28th, 2018

I really don't know why this site don't care about their members. They only care about you if you upgrade your account. They terminated my account for no reason, and when I e-mailed them about it they didn't respond. I feel so violated. Trash system! I heard about the company in Ph that using fake accounts to scam foreigners.

Date of experience: October 28, 2018

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hi First,

We are sorry you have experienced this. Please contact www.filipinocupid.com/en/help/helpdesk so we can investigate the issue and assist you further.

Thumbnail of user zedi3
Hawaii
1 review
8 helpful votes
  • Send Message
June 18th, 2017

Just know that you're going to have to send various documents (i. E. Copy of photo ID) if you want your upgraded account to be activated (your account is suspended until then - no access). I submitted my docs and spent the next week going back and forth with what seemed to be an automated unclear email response (And still no account access).

I called them a number of times and had the displeasure of speaking with an agent that was not only unhelpful, but very rude (she had the audacity of accusing me of committing fraud by paying through Paypal, when Paypal is a payment option!).

When I asked her if I could speak to a supervisor, she flat-out said, "no, if you want to speak to a supervisor, send an email and wait 24 hours." And that was just the start of the circus of customer disservice that ensued. Needless to say, if you're calling their number for phone support, you probably won't get it.

Date of experience: June 18, 2017

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hello Zed
We apologise that the service you received did not meet your expectations. It was disappointing to learn of your experience and that your enquiry was not fully investigated. Feedback regarding this has been sent to the manager for their review and to provide further coaching and training opportunities with our staff.

In order to ensure the account security and safety, our billing department reviews certain transactions. For some transactions, we require additional verification to prove that the person making the transaction is authorized to do so.

We would appreciate if you could submit your inquiry via https://www.filipinocupid.com/en/help/showhelprequest so that we can review your profile again and assist you further.

Thumbnail of user billp103
Australia
1 review
4 helpful votes
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June 5th, 2017

Heaps of scammers, heaps of nice people. Visited my friend at her home and work place. Honest to a fault. I have told her to buy(my money) better furniture for her and her nephew, but she has neglected to do so. Poor as dirt because of Christian principles. A happy smiling respectable lady who deserves better.

Date of experience: June 5, 2017

Thumbnail of user williamn355
New York
1 review
7 helpful votes
  • Send Message
May 10th, 2020

Lots of very pretty but maybe very underage girls on this site. I was looking for a woman with a family as I had seen poverty in the RP when based at Subic and decided I'd help a family. Struck gold with a lovely Mom of four and have met them and her large family. Very sweet people, very humble and hard working. I did not meet with success overnight so keep looking if you strike out with some minors or fakes. Beware of women who are from Thailand. Got burned. She was on this or a competitive site and the money lost was good tuition. My Mom of four and I talk daily and I read the kids stories. We were to meet in April but COVID-19 forced the airline to cancel the original and second bookings. We will still be together and visit the entire family. It is a great relationship a year old as of this coming July.

Date of experience: May 10, 2020

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear William,
Thanks for your feedback. If you have any suggestions or if you are facing any problems, please contact us at https://www.filipinocupid.com/en/help/helpdesk. We will try our best to help you out.

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The #1 Filipino dating site. Meet over 5.5 million singles from around the world. Review your matches for free. Get started now.

Business History

FilipinoCupid is part of the Cupid Media network of dating sites. With over 20 years of experience and 60 million+ members in over 200 countries - we believe that love shouldn’t be restricted to those in your neighbourhood. Get started in under 60 seconds!

Company Representative

Thumbnail of user cupidm6
Sally M.
Customer Support
Typically does not respond to reviews
Your friendly customer support rep from FilipinoCupid.com. If you have any questions, please contact us at: https://www.filipinocupid.com/en/general/contact or check out our online help centre at: https://support.filipinocupid.com/hc/en-us

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