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    FilipinoCupid

FilipinoCupid

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Overview

FilipinoCupid has a rating of 1.6 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FilipinoCupid most frequently mention fake profiles, credit card, and travel agency problems. FilipinoCupid ranks 74th among Asian Dating sites.

  • Service
    32
  • Value
    33
  • Shipping
    14
  • Returns
    18
  • Quality
    30

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
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0
Negative
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How would you rate FilipinoCupid?
Top Positive Review

“Met my love here”

Jack T.
11/7/19

Signed up and the same day they had free one hour platinum membership benefits. Talked with 3 girls got their info on skype. Video chat with all three and they were true to their profile. All three are very poor. I really liked 2 out of three. We have been talking on skype. One has 6 years old kid and other has 5! Months old kid. They both want to meet me. So I am going there for a month and stay with my cousin. I am gonna meet both of them for 2 weeks each. Will decide after that. I told both to not ask for money right on first day. They didn't. It's been 6 months. Will update to let you all know what happened next.

Date of experience: 11/5/19
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Top Critical Review

“FAKEEE”

Zne N.
1/4/25

NO TO CUPIDDDDDSHT TAKE DOWN THIS SITE VERY HARMFULLLLLLL NEVER USE AGAIN BLAH BLAHHHHHH DO NOT USE THIS SITE!

Date of experience: 1/4/25
See critical reviews

Reviews (182)

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filipino cupid (25)
Thumbnail of user everetts113
Indiana
1 review
1 helpful vote
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March 21st, 2023
Verified purchase

I am a paying member on this site for one month. Out of over 80 profiles I have been in contact with ony 3 have turned out not to be fake and out of that 3 only one is suspected to not be a scammer and that one is not confirmed yet, she seems like the real deal and has me wrapped around her little finger. If this one turns out to be a scammer it is going to break my heart.
I have reported fake profiles but so far they have done nothing to remove them and it has been days

Service
Value
Quality

Date of experience: March 21, 2023

Thumbnail of user todw6
Australia
1 review
6 helpful votes
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December 19th, 2018

FULL of scammers. I just lost $2000 to a very sophisticated scammer. You think you can pick them but there are some very sneaky hustlers on here. Even ones that prove their identity. You might get lucky with some but stay away from the pretty girls. They do this for a living.

Date of experience: December 19, 2018

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hi Tod,

We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user giovannic27
Philippines
3 reviews
31 helpful votes
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May 26th, 2018

I have used it a number of times with some result. However, I just got the same result with Date in Asia which is totally free and with a better and simpler user interface. Filipino Cupid is a nuisance by being pushy and greedy. They have built in scams like automatic membership renewal which is a trick to suck your money from the credit card without asking for permission. If you forget to opt out they will suck your money for months even if you never log in. I think is a borderline legal practice that by itself make the site not trust worthy. Is also full of scammer members that try to make money in various ways

Date of experience: May 26, 2018

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

For convenience, we automatically renew your membership shortly before it expires so you can continue to use your premium membership without interruption. You may opt-out of auto-renewal at any time in your billing settings at least 48 hours before your membership is due to expire. We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form. Please contact www.filipinocupid.com/en/help/helpdesk for further help.

Thumbnail of user andrewb941
California
1 review
15 helpful votes
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May 31st, 2020

This site is plagued with scam artists (both the company and individuals). Very few women are on here. And to show you the scam from the company's end of things they gave me an hour of premium service and all the messages were copied and pasted repeats of the same 5 messages... Only one woman out of the 80 messages I received was real. And I know she was real because she gave me her instagram! Tread CAREFULLY on this site.

Date of experience: May 31, 2020

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Andrew,
We do not allow fake profiles on our site. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user michaelc3476
GB
2 reviews
12 helpful votes
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December 16th, 2020

Fake profile. Many excuses not to video call. Needs money. Lives in General Santos City, apparently. Supposedly lives with her brother after her parents died. Mentioned she has lost her grandmother, then makes the mistake of showing a photo of her grandmother and asked how her grandmother is, says she is fine. Keep well clear.

Date of experience: November 15, 2020

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Michael,
We are sorry that you have encountered non-genuine members on our app. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user stevenh758
Florida
1 review
23 helpful votes
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April 21st, 2020

The company uses an auto renewal feature that defaults back to YES auto renew me after you make your purchase even after you select No at time of purchase. This is a tactic that they have used in the past and when I called them out on it they did a credit to my card but once again they pulled the same thing and I did not realize it until about 10 days after they auto billed me. I demand they credit my card but refused and their excuse was..."your using the service still". Yes because you keep charging me after I said No auto renewal and you won't turn it off.
This is criminal to change auto renewal behind the backs of the customer. Thugs!

Date of experience: April 21, 2020

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Steven H.,
Dear Steven,
For convenience, we automatically renew your membership shortly before it expires so you can continue to use your premium membership without interruption. You may opt-out of auto-renewal at any time in your billing settings at least 48 hours before your membership is due to expire. Please contact www.filipinocupid.com/en/help/helpdesk for further help.

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Steven,
For convenience, we automatically renew your membership shortly before it expires so you can continue to use your premium membership without interruption. You may opt-out of auto-renewal at any time in your billing settings at least 48 hours before your membership is due to expire. Please contact www.filipinocupid.com/en/help/helpdesk for further help.

Thumbnail of user masons121
Washington
1 review
9 helpful votes
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April 16th, 2022

All the women the I contacted and/or contacted me turned out to be fake. This goes for the "Verified" women as well. One "Verified" women on the site disappeared/deactivated her profile as soon as she got my WhatsApp number. I mean in like 2 minutes. The do not refund money either, not if you sent one like, message, or any other contact, they will not refund. The are a total scam!

Service
Value
Returns
Quality

Date of experience: April 16, 2022

Thumbnail of user firstl31
Philippines
1 review
5 helpful votes
  • Send Message
October 28th, 2018

I really don't know why this site don't care about their members. They only care about you if you upgrade your account. They terminated my account for no reason, and when I e-mailed them about it they didn't respond. I feel so violated. Trash system! I heard about the company in Ph that using fake accounts to scam foreigners.

Date of experience: October 28, 2018

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hi First,

We are sorry you have experienced this. Please contact www.filipinocupid.com/en/help/helpdesk so we can investigate the issue and assist you further.

Thumbnail of user zedi3
Hawaii
1 review
8 helpful votes
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June 18th, 2017

Just know that you're going to have to send various documents (i. E. Copy of photo ID) if you want your upgraded account to be activated (your account is suspended until then - no access). I submitted my docs and spent the next week going back and forth with what seemed to be an automated unclear email response (And still no account access).

I called them a number of times and had the displeasure of speaking with an agent that was not only unhelpful, but very rude (she had the audacity of accusing me of committing fraud by paying through Paypal, when Paypal is a payment option!).

When I asked her if I could speak to a supervisor, she flat-out said, "no, if you want to speak to a supervisor, send an email and wait 24 hours." And that was just the start of the circus of customer disservice that ensued. Needless to say, if you're calling their number for phone support, you probably won't get it.

Date of experience: June 18, 2017

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hello Zed
We apologise that the service you received did not meet your expectations. It was disappointing to learn of your experience and that your enquiry was not fully investigated. Feedback regarding this has been sent to the manager for their review and to provide further coaching and training opportunities with our staff.

In order to ensure the account security and safety, our billing department reviews certain transactions. For some transactions, we require additional verification to prove that the person making the transaction is authorized to do so.

We would appreciate if you could submit your inquiry via https://www.filipinocupid.com/en/help/showhelprequest so that we can review your profile again and assist you further.

Thumbnail of user tracyt96
Oregon
3 reviews
19 helpful votes
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May 30th, 2018

This site, while offering some real profiles, is primarily made up of fake profiles. Of the 15 women I 'talked' with, only ONE, that's right ONE was real.

Most of the information is fake, the photos are fake and once you respond to a person the scam begins. It can be a family crisis, or using a specific travel agency, or some other means to separate you from your money.

Spread the word that this site is a rip-off

Date of experience: May 30, 2018

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

FilipinoCupid is the largest Filipino dating site with over 3.5 million members. We do not allow fake profiles on our site. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user labf2
Philippines
1 review
1 helpful vote
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July 30th, 2021

I just use the app yesterday, the same day my profile was temporarily suspended. They want me to upload government issued photo, drivers license, or passport. I don't have that I tried school ID But it's not working. I don't know how should I reactivate it I don't even know whom to ask.

Date of experience: July 30, 2021

Thumbnail of user michaelr435
Canada
1 review
11 helpful votes
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February 28th, 2018

When you are a paid member the site operates as it should. People responding or engaging your profile in what i would consider a normal manner. Gender issues and money fishing not withstanding. Its when your subscription runs out that the nonsense starts.

Frequency of messages increases. From people that you have never once interacted with. When i was subscribed i would get two of three messages while online and a few expressions of interest. Nearly zero messages while offline. Now that i am no longer subscribed i can log in and expect 5 to 7 'messages' that magically appear. It is pretty obvious they have a script that randomly selects a few possible matches from active accounts that fit your search parameters and have them 'send' you intro messages that you cannot read until you're subscribed. Thankfully the ones i am getting are from profiles i am not interested in so no impulse to pay up to speak to someone who probably didnt even know they had 'contacted' me.

Date of experience: February 28, 2018

Thumbnail of user gerhardh14
Germany
1 review
17 helpful votes
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October 1st, 2017

I see many profiles of filipinas working in China. I contacted 1 of them she said ist not possible to meet there but a Chinese travel agency can make Visa for her to come to Europe? I think thats very strange

Anybody has same experience?

Value

Date of experience: October 1, 2017

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hello Gerhard,
We take the safety of our members seriously. Please visit http://www.onlinedatingsafetytips.com/ for comprehensive guides to keeping yourself safe while searching for your perfect match.

Thumbnail of user davidd846
Massachusetts
3 reviews
13 helpful votes
  • Send Message
December 18th, 2018

I could not believe the number of scammers on this site. I did meet one very beautiful young girl and dated her for a few months. But the whole thing is 98% a waste of time. So many phony profiles and scam artists. This is the scammiest such site I've encountered. But it does have good selection tools so you can find exactly what you're looking for if you're willing to spend lots of time at it and keep a healthy cynical attitude

Date of experience: December 18, 2018

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hi David,

We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user barti3
Belgium
1 review
9 helpful votes
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March 31st, 2021

The site is only there for one reason: making money without any effort.
This site contains hundreds of women who's only interest is to ask you money for their: rent, school, food, burials, electricity bill, load for their phone, doctor bills, hospital bills, wifi you name and I have seen it.
But besides that you have the African scammers which can be so easily spotted once you know but FilipinoCupid.com doesn't do anything to track them down even though the use the same pattern to scam people.
But the worst part is when a bimbo files a complaint which is always sustained by filipinocupid. In that case you can be sure that they will block you for as long as they like while your account isn't working anymore. And forget about refunds! And don't think that they will answer your complaints they will send you the same automated e-mails over and over agagin. They are just scammers driven by other scammers! RUBBISH

Date of experience: March 26, 2021

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Bart,
We do not facilitate the activities that you are suggesting in any shape or form. We have been in business for almost 20 years and have millions of customers around the world. We have a dedicated profile moderation team that works 24/7 to remove disingenuous profiles. We also use advanced safety technology to detect any behaviour that doesn't meet our community standards. In addition, we rely on our members to help us improve the dating experience for everyone, so if you encounter members that violate our standards, please submit a ‘report abuse’ form or contact us at http://www.filipinocupid.com/en/help/helpdesk.

Thumbnail of user niross
Romania
1 review
9 helpful votes
  • Send Message
November 25th, 2016

After 3 month I talk with a lot of girls from FC but all... In really mean ALL... are only for games, or ask to send money for different reasons, my experience on that site is a very unpleasant one! Beautiful girls are using fake photos and admin don't do anything to stop these phenomena! My advice is to go on China Cupid or Thai Cupid! Leave Filipina alone. Not worthed to waste time with these girls!

Date of experience: November 25, 2016

Thumbnail of user jackh240
Florida
1 review
8 helpful votes
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January 8th, 2019

Never mind if there are fake accounts or not. The real issue is how poorly the site is run. They don't answer their messages. Images do not match the appropriate thumbnails. Profiles updates are slow or never happen. Deleted images still show in profile. Clicking thumbnail displays different images. So many issues and problem. But worse, trying to get those issues solved is impossible since Cupid does not reply to your messages.

Date of experience: January 8, 2019

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Hi Jack,

We are sorry you have experienced this. Please contact www.filipinocupid.com/en/help/helpdesk so we can investigate the issue and assist you further.

Thumbnail of user iant195
GB
3 reviews
12 helpful votes
  • Send Message
May 3rd, 2021

I signed up and got between 80-100 likes within a day or two, but only about 7 had looked at my near-empty profile, alarm bells!
Then all those that did message me wanted my WhatsApp, Skype, email or Google hangout straight away, alarm bells! The one or two that did stay on the site to talk started the sob story after about 6 messages. Unfortunately, you are like a bucket of chum in a shark tank, even with the age-appropriate profiles!. I have no idea how the site can police this. To report someone you need evidence and that is why the profiles want to move off the site and on to something like whatsapp asap. If you ask them to stay on the site, they say something like, 'I don't use this site much' or 'am not on it that often'. Funny that, because they seem to be on it a lot? If you do sign up, well good luck.

Tip for consumers:
Look at all the reviews on this site and use your head.

Products used:
N/A

Service
Value
Quality

Date of experience: April 3, 2021

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Terry,
We apologize for your unwelcoming experience. We have zero-tolerance towards members of the nature you described. Unfortunately, it is extremely hard for us to verify the real intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email addresses to communicate with members.
It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.

Thumbnail of user andyj46
Australia
3 reviews
14 helpful votes
  • Send Message
August 8th, 2016

I signed up for a free account today. I went through the effort of completing my profile and adding pictures. I tried to make use of the 1 hour free. Tried to log in 6 hours later to see if I got any responses and all I got was this message:
--
Profile Terminated
Your profile has been terminated and cannot be reactivated.
--
I've been a member of blossoms.com on and off for over 2yrs. People write cupid has many scammers, blossoms seems to have very few Filipino scammers (don't think I've met any).

I emailed filipinocupid to find out why they terminated my account and got no response.

Date of experience: August 8, 2016

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Andy, Please email us on team@filipinocupid.com with your member I. D and email address that you used to register your profile so that we can assist you further.

Thumbnail of user dkl
Australia
10 reviews
77 helpful votes
  • Send Message
April 14th, 2022

Shocking website totally full of girls scamming for $$ and trying to get you to join a partner site as well so you can "see them". Seriously it's a total waste of time so please don't bother.
I assure you any pretty girl you contact will soon come back asking you to join other sites which of course you need to pay for the privilege.
The site was ok many years ago but after re-joining recently it's obvious it's full of scammers. Sad but true

Tip for consumers:
Stay away at all costs

Service
Value
Shipping
Returns
Quality

Date of experience: April 14, 2022

Thumbnail of user randys483
Canada
1 review
7 helpful votes
  • Send Message
December 17th, 2020

8.7% positive feed back in the last year.
That's pathetic isn't it.
Why?
Whats the point. You develop a reputation and then you're a joke.
Pay for a month and judge for yourself. The rep will read a review and give the same form letter explanation so that's not even real

Date of experience: November 17, 2020

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Randy,
Were there any specific concerns that caused you to give the app a negative review? If you have any concerns, we would love to help you with them. Please contact us at www.filipinocupid.com/en/help/helpdesk

Thumbnail of user jackh638
Arizona
1 review
17 helpful votes
  • Send Message
March 5th, 2021

Most unverified posts with attractive people are fake and will ask for money. Although the site "permanently" deleted many they are back the next day
One to stay away from is Jacky Erpa user name Erpa. She has issued death threats and the site deleted 2 profiles but is back and they no longer take action. The site even verified photoshopped IDs of many people. For a free subscription it's entertainment to hear all the lies and scams but don't pay for this site ever

Tip for consumers:
Only contact verified profiles

Service
Value
Quality

Date of experience: February 25, 2021

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Jack,
We do not facilitate the activities that you are suggesting in any shape or form. We have been in business for almost 20 years and have millions of customers around the world. We have a dedicated profile moderation team that works 24/7 to remove disingenuous profiles. We also use advanced safety technology to detect any behavior that doesn't meet our community standards. In addition, we rely on our members to help us improve the dating experience for everyone, so if you encounter members that violate our standards, please submit a ‘report abuse’ form or contact us at http://www.filipinocupid.com/en/help/helpdesk.

Thumbnail of user doriand18
Florida
1 review
10 helpful votes
  • Send Message
January 27th, 2020

I was on this site for one day and they suspended my profile. For what they couldn't tell me. Next thing I know they're asking for my Drivers License or Passport to unlock my profile. Who in their right mind would give this site that information. Plus, they read your private messages to other members. Most of the girls tried to get me to use WhatsApp, now I know why. Buyer Beware!

Date of experience: January 27, 2020

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Dorian,
We are sorry that your profile was removed, please contact us here: www.FilipinoCupid.com/en/help/helpdeskIn order to prevent fraudulent payments on our websites, our billing department reviews certain transactions. For some transactions, we require additional verification to prove that the person making the transaction is authorized to do so. Contact us for further assistance.

Thumbnail of user joyceb55
Philippines
1 review
14 helpful votes
  • Send Message
November 29th, 2016

FC has no bad intentions but people in this site are full of hate and bad intentions. Filipina are kept doing scams and dudes from abroad are disrespecting even the decent women. Guys remember you only have the right to disrespect if one person did bad thing to you. But if you disrespect someone which is decent and has no bad intention. Then maybe you have your own emotional baggage which makes your heart bitter. I am a member and I found sincere friends but nowadays many dude from there are disrespecting me. Well that's their problem and not mine. I still have my pride and dignity.

Date of experience: November 29, 2016

Thumbnail of user stevenw1093
Australia
1 review
10 helpful votes
  • Send Message
June 21st, 2021
Verified purchase

Please watch out for this girl and the so called family or gang members. The girl will trick you to buy laptop with wifi, then making excuse for no wifi for video. Then the family will invite you and ask you to pay for throwing the non-existing party. The grant entrance is for travel agent to fake the passport and asked for agent fee to get Visa for her. Then the father will ask for money to sort the mess. All the photos enclosed including family photo and forge documents. The two photo showing a girl crying are the actual person talking to you.

Tip for consumers:
No money to be paid online

Products used:
Dating site

Date of experience: May 22, 2021

Thumbnail of user cupidm6
Sally M. – FilipinoCupid Rep

Dear Steven,
We are sorry that you have encountered non-genuine members on our app, we have zero tolerance toward these members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

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The #1 Filipino dating site. Meet over 5.5 million singles from around the world. Review your matches for free. Get started now.

Business History

FilipinoCupid is part of the Cupid Media network of dating sites. With over 20 years of experience and 60 million+ members in over 200 countries - we believe that love shouldn’t be restricted to those in your neighbourhood. Get started in under 60 seconds!

Company Representative

Thumbnail of user cupidm6
Sally M.
Customer Support
Typically does not respond to reviews
Your friendly customer support rep from FilipinoCupid.com. If you have any questions, please contact us at: https://www.filipinocupid.com/en/general/contact or check out our online help centre at: https://support.filipinocupid.com/hc/en-us

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