Sitejabber Website Reviews and Complaints
  • FindBride

FindBride

Ratings On Other Platforms

Trustpilot
2.8 / 5
Reviews.io
4.5 / 5
Corporate Values

Overview

FindBride has a rating of 3.7 stars from 216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FindBride most frequently mention beautiful women, long time, and video chat. FindBride ranks 147th among International Dating sites.

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 65.2%
Positive
15
Neutral
2
Negative
6
29
See all photos
How would you rate FindBride?
Business's Favorite Review

“There's plenty to choose from”

David W.
12/15/22

I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!

See full review
Top Positive Review

“There's plenty to choose from”

David W.
12/15/22

I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!

Reviews (216)

Rating

Timeframe

Other

Reviews that mention popular keywords

women (10)
Thumbnail of user alexxp
Ukraine
1 review
0 helpful votes
  • Send Message
February 25th, 2017

I did not think that Russia and Ukraine are beautiful women, the company Find-The bride is not a brothel. With the help of this site you can find a bride, for many women with a good sense of humor.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Alexx,

Thank you for your feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user darrenp75
GB
1 review
37 helpful votes
  • Send Message
March 25th, 2020

I used this site for 2 years and spent over £20,000 on there. I have nothing to gain here, so I can assure you honestly, I think 100% it is a scam. Initially I talked to many women. Some women's profiles are 'played' by different women so when you talk to them several times they have no memory of you and their chatting styles are very different. Their 'live' video cameras are sometimes just videos, you can test this by watching them and seeing that their actions are nothing like their responses. When you ask then to do something specific to show it is live a lot of them will repeatedly ignore you, storm off, or the video will jump cut to another clip. Unfortunately I thought I had found one of the rare genuine woman on the site. I was taken in so we kept talking and talking. We were supposed to meet up, but then on SIX different occasions this did not happen for various reasons. I bought her details, but then she would only chat on the site where I was still paying through the nose to talk. I speak some Russian, but she insisted that everything was still through the website. So it dragged on and on... in hindsite I should have quit straight away, but it is hard to stop and give up when you think that you have found someone genuine and you have a fantasy future with them. In summary I wasted years there I spotted a lot of fake profiles but in hindsight I totally believe that ALL the women there are paid to keep you talking, I think that the entire site is a scamming tool. AVOID it, save your time and money!

* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Darren,

All people have registered and communicate here themselves. Yes, ladies can ask the agency for help in translating letters with the help of a professional translator, but all communication on the site is done by the lady herself.
The ladies receive communication and attention, but not the money. In case we find out any such activities between the agency and the ladies, severe actions are gonna be taken as we welcome only genuine communication to provide the best experience for you.

Please contact us to discuss all the questions you may have.

All the best,
Martin

Thumbnail of user scottl1382
Illinois
1 review
0 helpful votes
  • Send Message
November 16th, 2021
Verified purchase

Very helpful, insightful and pleasurable talking and writing to other members. Have a chance at a real and meaningful relationship with actual person.

Very helpful and professional in talking to representatives.

Reason I chose this business:

Only site that allows you to actually see who you are talking to / writing to in video chat. Able to request personal information when approved they site. Have a chance at a real meaningful relationship.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Scott,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user matts1083
Tennessee
1 review
0 helpful votes
  • Send Message
July 8th, 2021
Verified purchase

The overall experience has been enjoyable. Building connections and meeting new women from a different culture has been eye opening and a breath of fresh air.

Reason I chose this business:

I chose find a bride as I had been out of the dating pool for years to work on education and develop my career, I wanted to try something different and I am overall satisfied.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Matt,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user scottb2120
Michigan
1 review
0 helpful votes
  • Send Message
November 16th, 2021
Verified purchase

The site has many wonderful women from all over the world looking to meet their partner. I have had the opportunity to communicate with several women who have the potential to be life partners

Customer service is wonderful, very helpful and explains things clearly

Reason I chose this business:

The ratings were good and it was reasonably priced. The women are vetted so you know they are real.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Scott,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user davidb635
Arkansas
28 reviews
140 helpful votes
  • Send Message
February 17th, 2017

On this site not very long, damn near got scammed out of money. You have to have their admins delete your profile and the ladies on this site are on other PPL sites, so just stay away from them.

* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear David,

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.

Ladies' profiles can be on other dating sites because they are not prohibited from using multiple sites to find their soulmate.

Please contact us to discuss all the questions you may have.

All the best,
Martin

Thumbnail of user jeffl1007
Oregon
1 review
0 helpful votes
  • Send Message
July 6th, 2021
Verified purchase

Been on this site for several years even made it my to the Ukraine to see the girl but didn't work out I have found a new lady I hope to see her in person.

Reason I chose this business:

Just looked around and wasn’t sure if it was real but now I do can’t wait to fulfill my dreams of a loving caring wife

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Jeff,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user richardz146
Sweden
1 review
201 helpful votes
  • Send Message
March 30th, 2020

Hello! I have been using Find-bride for 4 years and I can say that it's the biggest ever Fraud and Scam dating site! They hide real reviews about their site by creating many sites with fake "good" reviews about them. They do it specially so you will be have hard times to find real bad reviews about them in Google. Here are the links where you can read, true, real reviews about them.
All women on the site have one purpose, to make money on chat and letters with you, they will agree to meet with you just because they will receive big % from translating services, shopping with you and gifts from you. They will not hug you, will not kiss you, nothing, because for them it's all about money! You will return home with nothing, not sure you even will understand that you were fooled!
They create fake blogs on the site stealing pictures of real couples from other serious sites who for real make couples, not money! Also they have automatic bots which send the same messeges to all men on the site, even if you will write any bulls*it in field of your name like for example $#*!, they will write you "Hello $#*!". They never read and never open your profiles on Find-bride, because it's just a scam! And their purpose to make money on chat, letters, gifts from you! I ask all who read it, stop to use this scam place Find-bride and find the better place where you'll find real and serious woman! Stop to send money to these scammers and stop to let them to fool you.

* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Richard,

The ladies receive communication and attention, but not the money. In case we find out any such activities between the agency and the ladies, severe actions are gonna be taken as we welcome only genuine communication to provide the best experience for you.

I am sorry to hear about such a misunderstanding you've faced with.
Please contact us at support@find-bride.zendesk.com, so we would be able to provide you with assistance.

All the best,
Martin

Thumbnail of user chrish2224
Canada
1 review
2 helpful votes
  • Send Message
July 9th, 2021
Verified purchase

The first thing to say about Fiind-Bride.com is that the ladies on the site are lovely people and are very beautiful. Of course, there are always exceptions to this but these are very in my opinion.

I find the site to be very expensive but if it helps in my search for a partner then it is worth the expense in the term at least.

There are a number of bugs that need to be fixed.
1. When chatting with a lady to access the chat box the image of thee lady has to be scrolled up t[o the extent that you cannot see half her face. This is a no brainer to fix!
2. I annoys me that when i run out of credits in the middle of a conversation, what ever the lady then writes to me is deliberately blurred so I cannot read what the has written in the chat box. If I had not bought credits I would be able to see what the lady had written! I am being punished by the site for buying credits! This is mean-minded and plain stupid!
3. I have the strong suspicion that chat conversations are not private on the site - administrators monitor chat conversations - this is totally inappropriate and should be stopped immediately

Technical problem was fixed very quickly.

Reason I chose this business:

I liked the appearance of some of the ladies

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Chris.

Thank you for your feedback.

Please contact our support team so that they can record your request for the subsequent transfer of information to the technical team and to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user danielb2150
Canada
1 review
0 helpful votes
  • Send Message
November 18th, 2021

The website is really interested in delivering beautiful women, be honest to yourself and you will find the bride

Service
Value
Shipping
Returns
Quality
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Daniel,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user eloisep19
Finland
1 review
0 helpful votes
  • Send Message
October 8th, 2021
Verified purchase

On any site I know that if I have problems I can ask for help in the support service; Also I do here if I have difficulties. It is very convenient and fast:; I like the efficiency of the site team and they really help the participants of the SYSTEN; I am very glad that the company SUPORTS its users

Service
Thumbnail of user katrinp5
Katrin P. – FindBride Rep

Dear Eloise,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Katrin

Thumbnail of user allens363
Arkansas
1 review
1 helpful vote
  • Send Message
November 16th, 2021
Verified purchase

Like most of these types of services, it's more entertainment. The girls are not sincere and scam men on many websites.

Reason I chose this business:

Lots of girls to stay entertained.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Allen,

I am sorry that something made you think of our website that way.

The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine.
In case of any suspicion, our Verification Team contacts the user and asks to update their data.

If it seems to you that someone who is not genuine contacted you, please report such site users to the support.

Please contact us at support@find-bride.zendesk.com, so we would be able to provide you with assistance.

All the best,
Martin

Thumbnail of user geneb343
Idaho
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Many of the women here only want to have a pen pal BUT when you find the right one, you will be very pleased. Good luck in your search.

Reason I chose this business:

I don't remember now. I've been a member for a long time.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Gene,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user seans918
Canada
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase

It has been a pleasant experience. The ladies are very polite, easy to get along with. I'm sure that you will be able to find a match.

Reason I chose this business:

It was the one with the best reviews.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Sean,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user larsh60
Sweden
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

Possible to meet Ladies from different Countries and various Agees. It´s easy to come in Contact with different Ladies and they are Responding back to You.

I´ve got the answers I was asking about, not at once but latest day after.

Reason I chose this business:

I wanted to Check it out with Dating on Internet, I had no experience of it and I´m overwhelmed with the Response I´ve got so far. Really Positive.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Lars,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user anonymousk1049
North Carolina
1 review
0 helpful votes
  • Send Message
September 27th, 2023
Verified purchase

The girls here are not judgemental of your appearance and it is good because they will give you a chance and talk with you.

Reason I chose this business:

I found it by chance and chose to try it out

Thumbnail of user martind368
Martin D. – FindBride Rep

Hello,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user dennisb1496
Nebraska
1 review
1 helpful vote
  • Send Message
July 8th, 2023
Verified purchase

My experience has been disappointing, when I have tried to meet the ladies in person, something always happens to make the meeting not happen

The customer service is as good or better than most.

Reason I chose this business:

I had tried other over seas sites with little to no success

* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Dennis!

I am truly sorry that your search for your soulmate has not yet been successful, but I believe that somewhere out there your one and only is waiting for you.
Let me remind you that we can also help you to arrange a meeting if you want to come to your lady's country. If you need such assistance, please contact our support team, they are always happy to help - https://help.findbride.com/hc/en-us

If there is anything else I can do for you, please let me know.

All the best,
Martin

Thumbnail of user zivkod
MK
1 review
10 helpful votes
  • Send Message
November 12th, 2020

Im active on FB seven years (Jan 2014) profile num is FB *******.
I was very popular (?) cause I am on the Top Male candidates (?) there.
Received for 7 years over 50.000 mails (fifty thosands) from 4500 ladies. I have tried to get Contacts, in order t5o marry Bride) from 15 Profiles w/o ANY success.
Interest of the FB management is to make OBSTACLES for any real contact.
FB seems that is ONLY PURPOSE to squeese the money from Male Lonely Hearts.
They favour Chatts, Birday presents- Membership schems etc.
Issues:
1. Part of the Ladies are FAKE - some say 20-30 %
2. Some ladies appear w different profiles ( photos, Bdays, First name are correct) but OTHER data and Facts are mixed-up.
3. ALL of them are beauties, very lonely m
N Rich? Just waiting for Prince-Forigners on White horse.
4. Huge waste of Time, Money n Lost Illsions

* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Zivko,

Let me mention we approve only real people. Our moderation and verification teams are always on it.

The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine.
In case of any suspicion, our Verification Team contacts the user and asks to update their data.
If it seems to you that someone who is not genuine contacted you, please report such site users to the support.

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.
We strive to provide security and convenience for all members, which is why direct transfer of data is prohibited. For example, if you transfer personal data outside of the Contact Request rules, we will not be able to protect you in the event of fraud or harassment.

Please contact us to discuss all the questions you may have.

All the best,
Martin

Thumbnail of user garyn349
Austria
1 review
7 helpful votes
  • Send Message
June 30th, 2021
Verified purchase

Frankly speaking I always thought that online dating is a mythAnd I decided to try it only after a recommendation of my close friend He was right on-line dating is really working.

Reason I chose this business:

Friend recommended

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Gary,

Thank you for such a pleasant review about us!
If you need anything, do not hesitate to contact us, we will be happy to help you.

Thumbnail of user robb473
Illinois
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase

A WONDERFUL site, with BEAUTIFUL WOMEN, That will make YOU happy to find your life long partner. And to also make some very nice friendships that will always be there.

It was very refreshing to have it done swiftly with the expected results.

Reason I chose this business:

I choosed it for the type of lady I was looking for.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Rob,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user ronv112
Oregon
1 review
0 helpful votes
  • Send Message
July 6th, 2021
Verified purchase

Customer service has been excellent when I needed it. When I made the trip over every one was helpful and accommodating.

Good.

Reason I chose this business:

I followed a lady from another site.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Ron,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user seanr352
GB
1 review
0 helpful votes
  • Send Message
July 6th, 2021
Verified purchase

I've found the women on here very easy to contact, in fact most of the them have made the initial move. All have been very attractive and engaging.

Reason I chose this business:

I chose this site due to the ease of contact via both email and instant messenger. Cost to contact isn't expensive so would recommend.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Sean,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user steveb1960
Texas
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

Thank you for sending the video to the girl. This is cool because many dating sites do not allow sending files to each other.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Steve,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user russelld230
Texas
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase

This was handled with great care and quite unusual but was excepted and processed. They were very informative

I was good and gracious. I feel that it was handled expediently.

Reason I chose this business:

This was site was signed up for me by a freind

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Russell,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user curtr36
New Jersey
1 review
5 helpful votes
  • Send Message
July 1st, 2021

I am very grateful to this site. Through findbride.com I found my lovely Ann. I can't imagine my life without her anymore.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Curt,

Nice to hear that you found your soulmate with us!
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

FindBride is a place of real hope where singles find their soulmates. This isn’t a place where you see any shocking statistics about how many lonely people live all over the world. The website works in the next simple way – it heals the heart and helps to find the woman of your dream. Meet the most beautiful women from all over the World directly on our site.

We believe everyone deserves happiness. Watching how more and more customers get their love, we become happier ourselves and every time hope that the love will be strong and long, although it depends entirely on the couples. Anyway, we don't lose hope and continue improving our best customer service by considering any FindBride user to be helpful in this review.

In addition, the punchline of our website lies in a great variety of Ukrainian and Russian women looking for a dream partner from abroad. The whole world knows about the unearthly beauty that combines with the unrivaled mind of every woman. Surely, you would like to speak to one of them – and not to scammers, and fortunately, here you have such a perfect opportunity to do it.

Business Highlights

  • Antiscam protected
  • 100% verified members
  • Best services

Business History

FindBride is a service that was started from a small digital platform developed for making dating easier. Today, after 10 years of history the website has 5+ million members, thousands of chats and letters every day, and hundreds of success stories.

Company Representative

Thumbnail of user martind368
Martin D.
Typically responds within 10 days

How do I know I can trust these reviews about FindBride?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FindBride?