Sitejabber Website Reviews and Complaints
  • FindBride

FindBride

Ratings On Other Platforms

Trustpilot
2.8 / 5
Reviews.io
4.5 / 5
Corporate Values

Overview

FindBride has a rating of 3.7 stars from 216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FindBride most frequently mention beautiful women, long time, and video chat. FindBride ranks 147th among International Dating sites.

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 65.2%
Positive
15
Neutral
2
Negative
6
29
See all photos
How would you rate FindBride?
Business's Favorite Review

“There's plenty to choose from”

David W.
12/15/22

I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!

See full review
Top Positive Review

“There's plenty to choose from”

David W.
12/15/22

I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!

Reviews (216)

Rating

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Reviews that mention popular keywords

women (10)
Thumbnail of user markd1717
GB
1 review
22 helpful votes
  • Send Message
November 17th, 2020

Hi guys, please dont use this site, its a rip off, full of fake profiles, run by bots, the letters you receive are pre written. Do you seriously think that a 23 yo super model wants to live with a 50yo fat bloke from Bolton? There are far better sites than this to waste your money on.

Tip for consumers:
Dont do it, this site will fleece you, the girls get commission, so the longer you chat the more they earn, they will fire questions at you to use your credits so you buy even more

Products used:
I bought credits, about £18 for 25 credits

Service
Value
Quality
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Mark,

All people have registered and communicate here themselves. Yes, ladies can ask the agency for help in translating letters with the help of a professional translator, but all communication on the site is done by the lady herself.
In case we find out any such activities between the agency and the ladies, severe actions are gonna be taken as we welcome only genuine communication to provide the best experience for you.

It is not for nothing that they say that true love knows no age.
In addition, the pace of life is now much faster than in our time, so psychologically ladies are growing up faster. I'm not surprised that over the past 5-7 years there have been more and more cases of women preferring mature and experienced men rather than their peers.

Please contact us to discuss all the questions you may have.

All the best,
Martin

Thumbnail of user dilipg11
GB
1 review
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase

I've been using this site for 1year now. The girls are very respectful and kind. Only problem is that lots of beautiful girls contact you and it's difficult to select one. I'm hoping that I have truly found my soulmate, only time will tell.

I wanted to use video chat from my iPhone, the information given still does not work.

Reason I chose this business:

I choose Find-Bride because I strongly believe that girls from Ukraine and Russia have true family values.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Dilip,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user peterk700
Ukraine
1 review
7 helpful votes
  • Send Message
August 14th, 2020

A good friend of mine has recommended find-bride. Because I was so frustrated about relations in general, I decided to use this possibility and change something in my life. Registration was an instance process which took me no longer than a couple of seconds. Everything relating to communication seems rather usual and standard. The only problem that I've experienced was related to webcam connection. My cam was usually working rather normal, but when I was using this site something was wrong. Because of such a thing, I've texted the support team and they helped me at once. I haven't found my dream relation on find-bride yet, but I hope that it will occur soon. There are so many charming women and all of them are so friendly ….

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Peter,

Thank you for such a pleasant review about us! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user mariop358
Chile
1 review
0 helpful votes
  • Send Message
December 31st, 2023
Verified purchase

The truth is that there are some profiles that I believe are not true. There are also situations where it seems to me to be something suspicious. Anyway, it's a good page. It's just that there are girls who promise many things that are difficult to fulfill.

Reason I chose this business:

Initially it seemed like a good and serious page to me.

* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Mario,

I am sorry that something made you think of our website that way.

The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine.
In case of any suspicion, our Verification Team contacts the user and asks to update their data.

If it seems to you that someone who is not genuine contacted you, please report such site users to our support team. Provide them with the details of the case and they will initiate a rigorous investigation.

Please contact us so we can provide you with all the assistance you need — https://help.findbride.com/hc/en-us

All the best,
Martin

Thumbnail of user michaelr3609
Florida
2 reviews
1 helpful vote
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December 16th, 2021
Verified purchase

I find some women on here turn on the mans camera and spy on him if he happens to be chatting with another woman especially if she has desires for him. Which can cause a conflict between them if the man does not like his privacy being violated. I think the system needs to be changed. So a persons privacy is not violated..

Reason I chose this business:

I chose this site looking for a wife.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Michael,

When you give a girl permission to view your camera, it doesn't automatically turn off after you disconnect from the chat.
Therefore, your camera can be seen by all those girls to whom you have given permission to view your camera in the video chat.

To prevent other ladies from seeing your camera, you need to revoke the camera view permission.

Please contact us to discuss all the questions you may have.

All the best,
Martin

Thumbnail of user edf369
North Dakota
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

All the woman are very beautiful and willing to communicate. The communication i had was very nice and we was going yo meet but the war started and she couldnt leave the country so we communicated for a long time and then decided just to be friends cause we did not want to waste each others time to find someone. I would refer anyone to this site.

Had a problem with payment for credits and the customer service handled it right away.

Reason I chose this business:

The site had some of the best reviews.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Ed,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user frankw642
Illinois
1 review
0 helpful votes
  • Send Message
July 10th, 2021
Verified purchase

Alot of beautiful women here looking for love. I met a woman here and chatting her now. We are planning to meet soon and I feel that she is my soul mate. This site made me believe in love again after going through a nasty divorce.

Reason I chose this business:

I chose this site because I wanted a woman who believes in love and knows what to do to keep a family together.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Frank,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user wilfw3
GB
1 review
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase

I have used the services supplied here for some time, on the odd occasion I required assistance from customer support, this has always been swift, polite and very professional.

I have made my match and successfully exchanged details, it can feel daunting at times, as the inbox fills fast with wonderful ladies, but if you have a set type and age range it can be simple to just filter all unwanted contacts into the unwanted folder.

Be loyal, it can seem expensive, the more you talk the more it costs, but if you concentrate on one lady your ability to exchange contacts will come around very quickly.

If you need help, follow the FAQs or contact support, and you will find a professional polite response.

I wish you luck with your search!

every contact has always been swift, polite and professional

Reason I chose this business:

When I joined FindBride I was travelling in Ukraine, I had been searching for a reliable honest service.

FindBride was not my first online platform, but it became the best option for my needs.
I read reviews and did a little research and found that for most men were impressed and trusted the service offered.

Here I am now in the process of creating a happy story as my lady will join me in England soon!
Thank you all at FindBride

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Wilf!

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user michaelw221
Ukraine
1 review
5 helpful votes
  • Send Message
February 15th, 2016

I had given up on finding my charming lady and it so happened that I came across this site and took the last chance at finding happiness. After vising find-bride, I then decided to join it in the hopes that I will find someone who values love the same way I do... I was contacted with a girl who has showed interest in me. We conversed and it is like we have known each other for years. We are so compatible, in every aspect that I have never been so certainю Without this site being a medium where true love can be found, I would never have met my soul mate.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Michael,

Thank you for your feedback! We really appreciate it.

If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user scotts2373
Florida
1 review
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase

To date my experience with find bride has been a good experience. Like all things you never truly know what the end result will be.
I have communicated with some very good women here and my hope is to settle and stabilize my life.

Reason I chose this business:

I was a choice that I made no real reason other than the site seemed reasonable and i decided to take a chance

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Scott,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user lonnieh26
Illinois
1 review
7 helpful votes
  • Send Message
June 20th, 2015

This is an update to my original review.
It is Total scam.
But I'm retired. Lot of time on my hands.
I'm sending letters to Govt agencies, and US Better Business Bureau.
And organzitions such as AARP, others as warnings to their male members.
Also the offshore account info to the Gov agencies for a look see.
That is only the beginning.
The thought these people prey on lonely older men, with no compunction, frankly pisses me off.
Who knows where or who might find the audacity of these people as disgusting as I find it.
If nothing else, perhaps the warnings thru different U.S. organizations may save others the money, the time, and the false dreams.
I would highly suggest that others with the same bad experience do the same.
Remember guys, a movement, a scandal, an investigation and or shutdown only starts with one man.
Be vocal, not passive.
Who knows.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Lonnie,

I am sorry that something made you think of our website that way.
Please contact us at support@find-bride.zendesk.com, so we would be able to provide you with assistance.

All the best,
Martin

Thumbnail of user thomasf1056
Canada
1 review
15 helpful votes
  • Send Message
August 5th, 2021
Verified purchase

Some good, some bad. Too bad that men are the only ones paying for contact info and to write. During times of covid with money tight having a woman complain that she's not written to and since she doesn't pay to write and then writes frivolous things and wants an answer angers me. There's much more but you get the idea.

Reason I chose this business:

Showed up in my e-mail and thought it was fate.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Thomas,

Thank you for your feedback.

There are several dozen times more male clients than women. I am afraid that your offer will turn out to be much more disadvantageous than the current conditions. Most of the girls will simply leave right away, because the pandemic and the global crisis affected their work in the same way as it did on you, if not worse.
Do not forget that many ladies have children who need to be fed, clothed and paid for education, and all this on a small salary in a crisis. I don’t think you would approve if a woman in this position would pay for you.

Please let me know if you have any other questions or requests. I would be glad to help.

All the best,
Martin

Thumbnail of user sunilh9
Netherlands
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

I communicated with a girl and was embarrassed to turn on video chat. She changed my mind and I really wanted to communicate with her in person. I've visited dating sites before but there were simple chat rooms with messages. Here I did not pay attention to the ability to communicate via videoThis is a very useful feature because we are all looking for a reliable partner here and we want to be sure that we will make the right choice. I have been communicating in video chat for more than a month; I have not seen the problems described by other users.

Reason I chose this business:

Good reviews

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Sunil,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user jacsg
Belgium
1 review
5 helpful votes
  • Send Message
July 2nd, 2021
Verified purchase

I love and appreciate female beauty because I was a jury member in show jumping beauty. I was not lucky with my personal life and I got divorced twice. Now I have a more conscious age, but I hesitate to communicate in person. This kind of dating site is a great solution for me. These girls love to take care of themselves very much. I love it and I understand that it is very difficult and time consuming because many of them work hard. I talked with women from different countries, I don't look at age. Here they are very beautiful, smart and interesting. Any age. Perhaps this means that they communicate a lot, but this is not a problem for me

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Jacks,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user bossb20
Texas
1 review
10 helpful votes
  • Send Message
July 1st, 2021
Verified purchase

I was afraid of scammers and online frauds, that's why, try to find as much info on the topic of online dates as I could. Only after that, I found a nice article about find-bride safety policy, about anti-scam acts, which are done by the site's administration. So I decided to register there, but still this unconfident feeling has left. After only several weeks of site's usage I understood that all the ladies who I was contacting were real, they planned serious relations and wanted children. I saw what huge work was done for the fraud prevention by the site's administration.The ladies are mainly from Russia and Ukraine and all are so tactful and friendly. Not to bore you will all theunnecessary information about myself, I just want to say that I am planning to find my wife on this dating website. I am almost half of the way :)

Reason I chose this business:

Read other reviews

Thumbnail of user martind368
Martin D. – FindBride Rep

Thank you for such a pleasant review about us! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user laslob
Switzerland
1 review
0 helpful votes
  • Send Message
March 23rd, 2017

As it happens with any new site, I needed to get used to this one. A treat for such efforts was a dozens of acquaintances with chic girls who look for serious relationships and appreciate the truth of the interlocutor.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Laslo,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user mikej921
Canada
1 review
13 helpful votes
  • Send Message
January 31st, 2021

This is the second time I followed through with the website criteria to meet the lady, the first time once we were able to exchange our information she decided to leave the website, no explanation just said bye and gone, the second one her name is Olesya #*******, beautiful and feminine, seemed like we had so much in common, as soon as we exchanged our information, she became very harsh and asking me to buy her a phone, she was supposed to be a successful business woman, but can't buy her own phone, my opinion is, stay away from this site, it is all scammers

* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Mike,

Thank you for your feedback.

I am sorry to hear about such a misunderstanding you've faced with.
Please contact us at support@find-bride.zendesk.com, so we would be able to provide you with assistance.

All the best,
Martin

Thumbnail of user russellh256
Virginia
1 review
0 helpful votes
  • Send Message
July 6th, 2021
Verified purchase

I experience with find bride has been good I have watched the site grow in the last years from about ******* ladies to around ******* ladies, and I don't know how many men because I don't see the man side here.the site has always taken care of the few problems I have encountered. I visited Dnipro in 2018 and met some ladies on the site threw the agency affiliated with this site and it was enjoyable trip for someone like me that had never been out of America before.

The has always taken care of the small amount of problems I encountered on

Reason I chose this business:

I chose Findbride because I like Slavic cultured ladies, and the site has a excellent amount of outstanding ladies on it. I may have found that lady now!

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Russell,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user christopherr821
South Carolina
2 reviews
17 helpful votes
  • Send Message
August 3rd, 2021

This site has a lot of good looking women but is outrageously expensive. You are required to spend a minimum of $1000 on one girl before you can request their personal information. And if you try send your info to here the site will block it. You have to pay for every little thing. You buy credits from the site and then spend those credits to send messages and buy gifts. You even have to pay to get the girls info. I can understand requesting it how they have it set up but paying for it is ridiculous. I will not recommend this site to anyone

Tip for consumers:
It's way to expensive. There are better sites out there.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Christopher,

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.

We strive to provide security and convenience for all members, which is why direct transfer of data is prohibited. For example, if you transfer personal data outside of the Contact Request rules, we will not be able to protect you in the event of fraud or harassment.

Also, do not forget that the consent of a lady can also be a purely emotional, and not a rational act. Therefore, we conducted a survey among women, according to the results of which the 1500 credit rule was introduced. This rule helps both partners get to know each other better through communication, which gives a better chance of a successful story.

Please let me know if you have any other questions or requests. I would be glad to help.

All the best,
Martin

Thumbnail of user neilb289
South Carolina
1 review
0 helpful votes
  • Send Message
July 6th, 2021
Verified purchase

My experience here has been excellent. I am only communicating with one woman, and we are moving forward together. Customer service has been very good to me when I have had questions, and helping me with payment when my credit cards were not letting me purchase credits.

Customer service was and still is excellent.

Reason I chose this business:

I hade received an email from Find-Bride, and I then investigated. I really liked the was the site was constructed, and I then created my profile. I have been a customer for 2.75 years.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Neil,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user nicke55
Netherlands
1 review
0 helpful votes
  • Send Message
March 22nd, 2017

That freedom in choosing a partner for life, which I found here, helped me to find the ideal candidates to become a wife. At first, it was hard to figure out how to mark the main favorites between the others, but then I was deal with it.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Nick,

Thank you for your feedback! We really appreciate it.

If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user josephr1186
GB
1 review
35 helpful votes
  • Send Message
April 4th, 2021

Wrote and paid for Contact Details but after receiving E mail details only one or two replies as the ladies only get paid if you contribute 15 Credits for any of their personal videos!
The real scammers are on line 24/7 and seem to have stand-ins because they sometimes don't realise where the chat was heading and conveniently avoid answering your previous questions And always have a huge gallery of foxy photos which can be dished up on a rota every few months Just mercenary $#*!-teasers!

* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Joseph!

Thank you for your feedback.
The ladies receive communication and attention from men, but not the money. It's forbidden to be compensated in any way for using our platform. If we find out about the violation of these rules we will ban the member and refund you the credits. I understand, that the prices may seem a bit high but we need to support the Verification Team that makes sure no one is misusing our platform.

I understand, there could be some misunderstanding between you and your lady - the relationship is always a complicated thing, no matter offline or online.

However, if any lady demonstrated any inappropriate behavior towards you, please let us know with our Support Center.

Thumbnail of user clayw55
Canada
1 review
0 helpful votes
  • Send Message
July 6th, 2021
Verified purchase

After using the site for just over a year now, I must say that I am very happy with the service it offers. I have met a wonderful woman who if not for the travel restrictions placed during the pandemic would be with me right now. This site offers a service that might cost you a few more dollars to be a member but it is worth it.

Reason I chose this business:

Because it seemed to be a reputable company and it has proven to be a very good site

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Clay,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user fredm304
Oklahoma
1 review
19 helpful votes
  • Send Message
October 5th, 2020

I have spent years on the site and believe that most of the women are real. In previous years (prior to 2018) it cost $45 to purchase a woman's contact info. Now they want over $900 spent on correspondence with each woman you want to contact off site. Bogus excuse stating on average the women are uncomfortable with a man getting their address before they had written 250 messages to each woman. As before, the women must agree to a guy getting her contact info. This site is a waste of money due to this policy change.

* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Fred,

We have really strong anti-scam protection for our clients, but we also want to protect our ladies from men with impure intentions so lady must be confident in a man to whom she gives her PERSONAL information. A couple must know each other well and then we can admit giving personal contacts of a lady, because they will continue a communication outside of our site and our protection.

Also, do not forget that the consent of a lady can also be a purely emotional, and not a rational act. Therefore, we conducted a survey among women, according to the results of which the 1500 credit rule was introduced. This rule helps both partners get to know each other better through communication, which gives a better chance of a successful story.

Please let me know if you have any other questions or requests. I would be glad to help.

All the best,
Martin

Thumbnail of user ivang21
Latvia
1 review
0 helpful votes
  • Send Message
March 22nd, 2017

Completing my profile was delayed a little because of photographs discrepancy that was quickly corrected on my part. I am very satisfied with service; the moderators are always online, so I immediately got the answer on my questions.

Service
Value
Returns
Quality
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Ivan,

Thank you for your feedback! We really appreciate it.

If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

FindBride is a place of real hope where singles find their soulmates. This isn’t a place where you see any shocking statistics about how many lonely people live all over the world. The website works in the next simple way – it heals the heart and helps to find the woman of your dream. Meet the most beautiful women from all over the World directly on our site.

We believe everyone deserves happiness. Watching how more and more customers get their love, we become happier ourselves and every time hope that the love will be strong and long, although it depends entirely on the couples. Anyway, we don't lose hope and continue improving our best customer service by considering any FindBride user to be helpful in this review.

In addition, the punchline of our website lies in a great variety of Ukrainian and Russian women looking for a dream partner from abroad. The whole world knows about the unearthly beauty that combines with the unrivaled mind of every woman. Surely, you would like to speak to one of them – and not to scammers, and fortunately, here you have such a perfect opportunity to do it.

Business Highlights

  • Antiscam protected
  • 100% verified members
  • Best services

Business History

FindBride is a service that was started from a small digital platform developed for making dating easier. Today, after 10 years of history the website has 5+ million members, thousands of chats and letters every day, and hundreds of success stories.

Company Representative

Thumbnail of user martind368
Martin D.
Typically responds within 10 days

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