Fixez

They never sent a tracking number until I emailed them about it and when they did respond; The package was delivered 9 days ago and not in my possession. So it was either stolen or lost and when I told them about it, they didn't seem to apologize or seem to even care. I ordered another package and asked them to send me tracking number ASAP so this wouldn't happen. I don't recommend buying from them, take your business somewhere else where they care about their customers.

This company sent me a defective screen with ICD damage. I returned the defective screen and requested replacement or refund. The company only offered partial refund. I then made a claim through PayPal and the company rudely responded making accusations. This case has not been resolved through PayPal at this time. Unbelievable. I see other reviews with the same issues.

Will NEVER buy from again nor would I recommend! Bought a replacement screen for my apple watch 3 series 38mm. Screen never worked, it was clearly defective. I emailed company told them the situation and returned the screen hoping for at the least an exchange for a different screen. Nope! I was flat out told that the screen was somehow damaged with no further details and I would not be getting a refund nor an exchange. What BS for a 100 dollar part! Return policy is bogus! Completely wasted my money! Be prepared to lose money if you buy from them and your part doesn't work.

Packaging was good. Arrived on time glass is thinner than the original but seems every one I have changed the glass ws thiner than stock. Will say I have already dropped this phone a few times and no cracks. My biggest issue is the lcd was glued on just a tiny bit off barely see battery bar at the top of the screen.

Fixed is a sham. They sold me a dead battery and after contacting them 4 times in a week they still have not even contacted me. I will definitely not buy from them again nor will I be advising any friends or family to. Shame on them.

The product was ok, but they delayed the shipped by 2 days after I had already waited a whole week for it to arrive. Also, you can not track your shipment unless you email them for the tracker and then they send you a link to track the package.

I purchased an iPad mini screen for $127. The part arrived without the adhesive strips necessary to but the screen back together. Once the sent that separately I was able to install the screen properly to discover the touch screen did not work properly. This cost an extra $13.75 to ship back, roughly 12% of the original cost of the defective part. Customer service is extremely hard to get a hold of. Not sure how difficult the process is going to be. As of now the part had been delivered back to them.
Also, do not trust the reviews on their website. I left a product review and it does not post if it is one or two stars. You also get a 'warning' asking if you meant to rate the product so low.

They sold me the cheapest iPad mini digitizer available at the cost of a premium part. The adhesive didn't stick(this isn't my 1 st iPad mini repair) and the home button had a mind of it's own. For $20 i shouldn't have mask off parts and replace the adhesive. Nobody wants an imposter home button and it doesn't even sit right? 2 day shipping took 4 days. Their return process / requirements are absurd.
I'm afraid to put the iPhone 11 screen I bought from them on a customers phone after the digitizer experience.
Then comes the customer service... They wont return my call and repeatedly want the package to be damaged. Gave me a rma number and expect me to pay $5-10 to return the $20 part for store credit most likely but I may never know since they haven't called back or replied o the last message. I certainly don't want a replacement. My advise, especially if you are not a pro is to buy from somewhere else unless they are the only part out there!

Part was not new as the worker and website claimed to be. Has signs of scuff marks scratches and finger prints and a hair behide the lc screen. I believe they are reusing or refurbishing their own items from working phones even though the item did work and seems to be operating normally and properly it just leaves a bad taste in my mouth

Bought two USB dock/audio ports for my HTC M9 from FIXEZ. They shipped the wrong parts... expected me to ship them back at my cost before I could get a refund. Shipping costs were more expensive than the value of the parts. Fact is, FIXEZ took no responsibility for shipping me the wrong parts. From now on I deal with companies in China for parts... as I have done before... with 100 satisfaction. They guarantee they're shipments 100% and never at my cost. Shame on you, FIXEZ, I should not have to pay for your screwups.

I bought a screen for my phone and it came chipped in one side, I asked for a exchange and they told me to send the screen back to them which I did (I had to pay the shipping) and they said they wouldn't give me a refund or exchange bc the screen was chipped, even though it came that way. So I lost $102 plus the shipping to send it back to them. Horrible company, disappointing products, bad quality and awful customer service. I would never buy from them again.

The YouTube video made every step seem really easy, but most were much harder. And then, instead of replacing with a new battery with new parts, the video just put the relived battery and parts back in. This really understand how delicate many of the parts were.

Even following every step, the new battery didn't work for me and I had to buy a new phone. Perhaps I broke one of the wires.

In reality, this is not a replacement I would recommend to anyone who isn't a professional. It's a ton of steps and there are many possible places whether a mistake will brick your phone. Don't bother.

If I truly knew how difficult this would be to get right, I wouldn't have purchased.

The part I ordered came earlier than I expected... it didn't fix my problem, but I was just hoping it would be my solution. That does not reflect upon the part itself or the company. Very quick shipping!

I ordered a new screen for my iPad it came to me not working right so I called them. They want to pictures of the packing box and packing slip and everything else to show the damage. Then I paid to ship it back to get it replaced. They said it was damaged so they threw it out without even telling me. So I couldn't put a claim in to the shipping company, which they should've known better since they asked me for all that information in the first place. So in total amount about $300 dollars because they would replace a part that was not right, I did not save any of the packing materials to show me That it was actually damaged. I personally think they just didn't want to do anything for me. This is the worst customer service I have ever received from a company

One thing is with a Galaxy S8 screen/digitizer assembly, it had a little scratch on the black paint under the screen. The customer said he was ok with it so I installed it and there are issues. Just the noticeable scratch that will be under the screen.

Purchased a screen for an ipad. Plugged it in and it didn't work. Plugged my broken screen in and it lite up. Returned the screen for an exchange and they said I damaged the pins. I have bought this same screen and installed it from Fixez before and had no problems. So I am out the cost of the screen not cheap and the return shipping. Use someone else

This company is one of those who their interest is make money no matter what. I make a purchase on September 9 I did review many times the item cuz I wanted to be sure gets the right parts for what I need, they told me that part was ok for what I need, but was wrong. I returned, they make me pay for the return, I paid $5.99 for shipping and on top of that they charge me 3.99 for "restocking fees, which is a robbery, I tried to dealing with them, but they refused to help I'm not recommending make any purchases on that "company"

Just order an item, but it was the wrong one, then i give then a call about 2 min later, and they said they cant do anything about, they cant change it or they cant even replace it. Like 2 min in and they said they already shipped it, the truth is they dont wanna change it or any its just Bad customer support. I email then again and they never responded. Basically this is garbage company with bots giving then high those 5stars as you can see the product is actually pretty bad.

The product said it included a opening tool, which it did and a free adhesive... Which it did not. However the camera works great, but market your products correctly if you are gonna say something, then do it.

Fast, easy and accurate. Great deal all around! I would and i do recommend to anyone. I had thought it was going to be hard to find what i needed and then a found these guys and the rest was easy. Thanks guys!

There is a casting issue with the screen when installed you can see past the screen into the phone. I can send pictures if wanted also the screen came with no adhesive for install for the water resistant

I received my package earlier than expected. Having it shipped from the states to Canada I had my suspicions that it would most likely be broken before it would get to my front door. When opening it I was surprised it was in one piece. I felt my item was perfectly packaged by meticulous employees who care that much for their customers. The item matched the exact discription of the website and fit my iPhone perfectly. The tools that came along with it are also great, it made the process of replacing my screen easier. I couldnt be any happier with my purchase.

Ordered parts for a phone. Was quickly supplied with a FedEx tracking number that showed the package was recieved in Henderson Nevada. No update for almost 3 weeks.
Contacted the seller to find out what was going on.
They immediated refunded partial payment keeping the shipping cost. Their claim was the shipper could not deliver to my PayPal supplied verified address and had returned the shipment to them. 3 weeks and they never reached out there was a problem and was quick to cancel the order keeping the un earned shipping costs only after I inquired about the order.