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Fleet NetworkReviews 53

1.1

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Fleet Network Reviews Summary

Fleet Network has a rating of 1.1 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fleet Network most frequently mention credit card, tracking number and customer service. Fleet Network ranks 77th among Voip sites.

service
9
value
7
shipping
9
returns
4
quality
5
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Canada
1 review
2 helpful votes
Follow Andy K.
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I bought an item off them and it never arrived. Asked for refund and no response. Read up on these guys they are banned from Amazon.ca and are not trustworthy.

Avoid at all costs they are scammers.

Date of experience: December 15, 2018
Canada
1 review
4 helpful votes
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AVOID THIS SELLER
December 13, 2018

Ordered a 3D Printer and filament based on the website assuring delivery by a given date. This date has long passed. Order shows 'Awaiting tracking information' for the past week.
All attempts to reach the company via email, Live chat that does not work or phone have failed. I will have to wait another 2 weeks then I can open a charge reversal case with my credit card company.
I wish I had looked up reviews on these people before ordering.
I feel it must be these people giving themselves positive reviews as I believe they are a scam! STAY AWAY

Date of experience: December 13, 2018
Canada
1 review
3 helpful votes
Follow Brad H.
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Ordered a printer, charged right away. Item is still "Awaiting Tracking" almost 3 weeks later. I tried calling their phone (it doesn't work), live chat gets no response, no email response.

I'm opening a dispute with my credit card company.

BEWARE

Date of experience: December 4, 2018
Canada
2 reviews
4 helpful votes
Follow Eugen R.
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Have placed an order on Nov 12 and attempted to contact Fleet Network almost daily.
Never replied except for generic answer on web-chat like "Thank you for your patience..."
After 2 weeks sent again several emails, daily, asking to cancel the order and refund.
Same no reply.
I contacted my CC bank and they refund the amount as disputed transaction.
Fleet Network web site still showing active my order with "Awaiting Tracking Update".
I would recommend never consider doing any business with Fleet Network Canada unless want to spend time and energy trying to recover the money.
I have also filed formal complain with BBB - BBB CASE#: *******

Date of experience: November 30, 2018
Canada
1 review
2 helpful votes
Follow Sam O.
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SCAM, AVOID!
November 28, 2018

Ordered an item that showed that they had 10 in stock. Days went by and no update. Asked them about the status and they told me that it was not in stock and it would take 4-6 weeks to ship so I asked for a refund. It's been a month and still haven't seen my money. Their website shows that they still have the item in stock. They take your money knowing that they cannot fulfill the order! S C A M!

Will be reporting them to the fraud police.

Date of experience: November 28, 2018
Canada
1 review
2 helpful votes
Follow ABRAHAM S.
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Bad Site
November 16, 2018

I warn you to never buy from them, I ordered and was promised to get my stuff on two days. 2 weeks went by, no answer when I call the hotline. No replies.

Ce site c'est de la merde et déshonore le Québec.

Date of experience: November 16, 2018
Canada
1 review
3 helpful votes
Follow Mariana S.
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This is absolutely unacceptable. Placed my order on Oct 12, called multiple names and sent multiple messages. The line is either busy and last time I was on hold for 1 hour and I had to disconnect. 2 reps messaged me and promised to expedite my order since Nov 2nd and today is Nov 13, never received my order.

Date of experience: November 13, 2018
Canada
1 review
1 helpful vote
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Bad
November 8, 2018

Wish I could give 0 stars

Cant get a hold of them... but month went buy and still no word about my order..

Date of experience: November 8, 2018
Canada
1 review
1 helpful vote
Follow John L.
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They were quick to take your payment. Item never shipped. Phone always busy. Never responded to emails.
Stay AWAY!

Save yourself a headache. You've been warned!

Date of experience: October 30, 2018
Canada
1 review
2 helpful votes
Follow Roger S.
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Blackberry Motion
October 27, 2018

Order it pay for it never got it only a bunch of BS from them stay far away! They never answer emails or phone call got a phone number from AMEX got run around told me they were to busy would sent it out in five minutes with tracking number never got nothing!

Date of experience: October 27, 2018
Canada
1 review
3 helpful votes
Follow Kien O.
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I ordered something from them and it's been almost three weeks and still no update. I already emailed them a few times and also called them but no one is answering nor no response to my email. Beware! Never buy from them.

Date of experience: October 17, 2018
Canada
1 review
3 helpful votes
Follow Al F.
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Worst service ever
October 11, 2018

I ordered something 3 weeks ago, they charged my credit card instantly and the product has been stuck on "Awaiting for tracking update" ever since. I have waited 3h on their phone system without being able to speak to anyone. Last time was 1h of hearing the same message loop each minute then at 1h in their system hung up on me after saying to send an email to sales! They don't answer the messages I post on their website, they don't answer the emails sent to *******@fleetnetwork.ca.

Refund case open at VISA, will never ever buy from them again.

I've bought thousand of things all over Internet and this is by far the worst service I ever saw.

Date of experience: October 11, 2018
Canada
3 reviews
7 helpful votes
Follow Dale S.
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Another bait and switch type of outfit (talking about shipping).
I paid for shipping via Purolator but the idiots sent it via UPS (the worst most unreliable shipper in the galaxy).
No replies to emails before UPS had ever picked up the shipment so that they could fix up their screw up.
No sympathy from the csr, no mea culpa that it was their fault.
No offer to make it right.
Just bad all the way around.
There are zillions of other online stores to buy from without having to go through the hassle here.

Date of experience: August 20, 2018