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Fleetwood Digital has a rating of 3.9 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fleetwood Digital most frequently mention customer service, ham radio, and quick delivery. Fleetwood Digital ranks 2nd among Radio sites.
Easy to purchase and arrived ahead of projected delivery date. Received an email directly from the owner after ordering with thanks and commitment to answer any questions that may come up. No questions yet, but nonetheless, great service. Very happy.
Seller cancelled the order stating that the advertising clarified he does not ship to PR. It was corrrect but he acted with poor customer care. Little flexible seller. Never offered me to pay for shipping costs.
Bill special ordered a Wouxun UV8E, he was able to get the radio from China to me in a little over 1 week, and at a very competitive price.
Upon arrival I had some software issues, but Bill responded immediately and helped get my issue resolved.
Thanks Bill, the tri band radio is great! Would recommend to anyone who is looking for a Tri Band Handheld!
73 Deven VA7DDP
Very pleased with the quick delivery of the portable.
Also a quick response from Bill re programming software got my portable up and running in no time.
Easy to use website for ordering.
Prompt and efficient shipping.
Additional feedback and follow up from Bill
I will use this site for a new radio purchase
I am a new customer with Fleetwood Digital. I have so far had a WONDERFUL EXPERIENCE with them. Bill (Owner) seems very experienced and knowledgeable in the field of amateur radio and keeps me informed and helped me along with my order. I have been a licensed ham for fourteen years now but am new to digital DMR radio. Bill was very helpful in helping me with learning the basics of DMR radio and also being very diligent with placing and shipping my new TYT MD-380 DMR portable radio directly to my door step. Super fast and efficient customer service with attention to detail. I will recommend Fleetwood Digital in a "heart beat" to any new or long time ham operator and you have definitely gained my long term business in the future. Once again, thanks Bill for the wonderful service and great first time experience!
My latest shopping experience went very will with Fleetwood Digital. Site and payment pages went smoothly. Later follow-up with staff were curious, to the point and came to a satisfactory conclusion.
Affter purchasing online I was contacted and told that he could ship the items for the same price as if I picked up. In the end I even got a bit of a refund. Easy to deal with and very fair prices.
I received all that I had ordered and it arrived before the estimated arrival date. I didn't have any reason to call customer service so I can't comment on that.
HAD GOOD TALK WITH BILL, ANSWER QUESTIONS I NEEDED TO NO ABOUT ANALOG RADIOS, SEE YOU ON MY NEXT DMR PURCHASE JUST STILL NOT TO SURE THE RADIO I SHOULD BE GEETING AMERICA, WORLD, TAC310 DMR I FINE COOL WHEN I, AM OUT OF TOWN MONITORING 440.000.73 TO ALL
5 minute phone call, product showed up 3 days later, programed and ready to go, staff was very friendly and helpful didn't try to oversell me, Thank you
So happy to have found Fleetwood! Order arrived in 3 days to northern BC! Nice to be able to order from Canadian company run by legit Ham radio operator.
Fleetwood Digital was prompt in shipping my radio.
They kept me apprised of every aspect of the shipping process via email as well as texting me when it was delivered.
Thank you
Shopped around for the Nifty Mini-Manual for the FT-817ND and Fleetwood Digital had a competitive price, stock and convenient/cost effective delivery options. Responds to emails were quick and professional.
Nice people to deal with, fast service, always got back to me with a solution to something that I didn't understand. I would highly recommend using Fleetwood Digital.
Bill was easy to work with and very honest and forthcoming. I appreciated his help and would recommend him and Fleetwood Digital to anyone who asks me.
I had made my order online and that process was seamless. I needed to make some changes and phoned. The staff member was very friendly on the phone and helpful
The new board was great And fixed my squelch issue. And the customer service was amazing. I asked several questions and got answered very quickly. The board was drop in and turn on.
Bought first radio and found problem.
Offered and received replacement of a different radio, problem with that radio.
Problem with second radio resolved and all is good now!
I will shop here again.
Am pleased with the good prices and quick shipping. Great to deal with. I have dealt with Fleetwood Digital in the past and will continue to deal with them in the future.
Great customer service, prompt replies. Still waiting for order to arrive but i am sure if there are any issues it will be dealt with in a professional courteous manner.
Good products at a great price. Fast and responsive customer service. The local pickup allows me to save on shipping making things even more affordable.
Fast delivery, well packed. Set up as a sloper at 6 metres contacted special World Cup event station on 5 watts from U. K. cant say better than that, impressed
I ordered a Workman 2m WEP12 antenna. It arrived as promised, 4 days later, all OK.
I'm not sure it's better than the stock FT-817_long_ rubber duck, but it's at least as good. And lighter.
I sent an email with some questions. And I made a phone call to them and no answer to the email and no voicemail. They seem to be very weak in customer support in my experience so far.
I am very satisfied with my experience with Fleetwood. Very Great prices and even better service. Very happy with the product as well. I would definitely recomend
On the Fleetwooddp.com website, I found the telescopic antenna I wanted. They back-ordered it and phoned me when it arrived. I picked it up and paid for it.
Gain trust and grow your business with customer reviews.
Fleetwood Digital Products is an Internet based, home business, specializing in Wouxun and TYT branded radios and compatible accessories. Select Kenwood, Yaesu, and Icom accessories are also available. Most radios and accessories are stocked, inspected, and shipped from our warehouse in Surrey, BC, Canada. All prices shown are in Canadian dollars.
The Story
Ever wonder how Fleetwood Digital Products came to be?
One day I was at a friends house. She had just purchased an iPod Touch and loved it. Thought it was the best MP3/Gaming device she had ever owned. However with her long fingernails the capacitive touch screen was a bit of an issue for her.
A few weeks later she showed me a stylus she ordered from a seller on eBay. As no one in town sold them that was her only option. The stylus allowed her to navigate the touch screen with ease. No longer were her long fingernails an issue. She also showed me a leather case she purchased at the same time for $10. All the local stores wanted $30 to $40 for a similar case. Recognizing a market for the stylus I promptly imported 10 and began selling them. A week later I had to order more stock, and slowly expanded into other accessories.
For the next year I continued adding new and exciting accessories branching out into hardware devices. I was one of the first to offer Android Tablets and even had some models branded with the Fleetwood Logo. Being an Amateur Radio operator I was tasked at helping Icom demonstrate their new technology, D-Star, at a local event. The overall event was a success, however some left disappointed at the selection of radios that were available for purchase.
With that in mind I quickly began researching two way radios and the Quansheng TG-UV2 became my first offering. Within a month I had radios from 3 different manufactures in stock and the accessories to complement them. The first radio sold even before it arrived, same for the second. At this point I knew I had found a niche. Although the iPhone gear still sold well, the radios were quickly beginning to account for more sales.
Over time the iPhone accessories were fazed out in favor of the radio gear. Today, Fleetwood Digital Products has become a go-to source for many Amateur Radio enthusiast and recreational radio users. Fleetwood Digital Products stocks one of the largest inventories of Wouxun & TYT Chinese radios and accessories in Western Canada. Fleetwood Digital Products is the retail source for Wouxun in Canada! Industry Canada certified Wouxun and TYT land mobile radios are also available.
Oh ya, and the iPod stylus that started it all. It's right in the front of the office to remind us all that no matter how small an idea, your only limited by your desires and efforts.
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Hi Courtney,
Sorry we were unable to answer the phone when you called, I hope the follow-up call we provided answered all your questions.
Thanks
Bill