• Fleetwood Digital

Fleetwood Digital

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Overview

Fleetwood Digital has a rating of 3.9 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fleetwood Digital most frequently mention customer service, ham radio, and quick delivery. Fleetwood Digital ranks 2nd among Radio sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Returns
    5
  • Quality
    10
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How would you rate Fleetwood Digital?
Top Positive Review

“Great Purchase Experience”

Paul D.
1/13/17

Easy to purchase and arrived ahead of projected delivery date. Received an email directly from the owner after ordering with thanks and commitment to answer any questions that may come up. No questions yet, but nonetheless, great service. Very happy.

Top Critical Review

“Little flexible seller”

Hector A.
7/5/18

Seller cancelled the order stating that the advertising clarified he does not ship to PR. It was corrrect but he acted with poor customer care. Little flexible seller. Never offered me to pay for shipping costs.

Reviews (235)

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customer service (22)
Thumbnail of user louellan
Canada
1 review
0 helpful votes
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October 10th, 2018
Verified purchase

Easy to browse the website and place my order - received the order VERY quickly! Now, just need to figure out my new Baofeng DM 1701 radio! Good solid radio, great price!

Thumbnail of user michaelm571
Canada
2 reviews
0 helpful votes
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May 11th, 2017
Verified purchase

Basically perfect customer service. Quick free shipping, easy invoicing. Very fast to answer questions. I'll be bringingymvusness back there. And I'm all the way in AB!

Thumbnail of user tonyl120
Canada
1 review
0 helpful votes
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January 5th, 2018
Verified purchase

The cable is of good quality. I could not get it to work on Windows VISTA as the driver from Silicon Labs seem to install but is not recognized by VISTA.

It did install fine on Windows-10 and worked flawless with the CHIRP software on both my Boafeng and Wouxun radios. Had to cut some rubber off the edge of the connector to make it fit all the way in on the Boafeng radio.

Tony VE3DWI.

Thumbnail of user patrickb367
Canada
1 review
1 helpful vote
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October 22nd, 2018
Verified purchase

I am not a business, Loomis Express came twice to deliver but I was not home. They don't seem to have offices around, to pick-up, like purolater of Fedex.

Thumbnail of user billd68
Bill T.

Hi Patrick,
Please accept our apologies for this experience you had, and for taking the time to let us know. Loomis will typically leave a door tag that provides additional options for receiving packages, if you were not left one of these please contact us via email so we may follow up with the distributor and carrier. This is not the service we like for our customers to have, and look forward to having the opportunity to serve you again in the future.

Thanks
Bill

Thumbnail of user raymondk29
Canada
1 review
0 helpful votes
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May 8th, 2017
Verified purchase

I am extremely satisfied with my purchase of a Uniden BC125AT Scanner from Fleetwood Digital.

It was a great ordering experience and shipping was very quick.

Thumbnail of user cindyb146
Canada
1 review
0 helpful votes
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July 7th, 2017
Verified purchase

Bought a scanner back ordered 2 weeks but showed up at my door only a week later. Great service would highly recommend to anyone

Thumbnail of user davidt598
Canada
1 review
1 helpful vote
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August 16th, 2018
Verified purchase

Great experience with my first order from Fleetwood Digital. Knew exactly what was going on till it arrived in my mail box. Will use them again.

Thumbnail of user toma629
Canada
1 review
0 helpful votes
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July 30th, 2017
Verified purchase

Very good, no complaints at all. Took 1 week to receive delivery. Have ordered several items now. Finished my comments. Don'have any more to say.

Thumbnail of user melh25
Canada
1 review
0 helpful votes
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August 3rd, 2016
Verified purchase

All of order arrived on time. Got good advice on which HT would be best suited to my needs. Am a repeat customer.

Thumbnail of user billd68
Bill T.

Hi Mel, thank you for taking the time to share your experience, it is most appreciated. Do let me know if there is anything further I can help with. Thanks, Bill.

Thumbnail of user gordb2
Canada
1 review
0 helpful votes
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February 22nd, 2018
Verified purchase

Great to work with and product was ready very quickly. They went out of their way to ensure we had a good experience!

Thumbnail of user jeanb198
Canada
1 review
1 helpful vote
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July 27th, 2018
Verified purchase

The website is easy to navigate. A lot of pictures and details informations on items. Shipping with tracking is awesome. Will buy again!

Thumbnail of user rodneyt20
Canada
1 review
1 helpful vote
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August 12th, 2018
Verified purchase

I had a great experience with Fleetwood digital. They are fast and efficient. I only wish that the shipping costs were cheaper.

Thumbnail of user trevorb88
Canada
1 review
0 helpful votes
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October 22nd, 2019
Verified purchase

My first experience shopping at Fleetwood, and it was great. Super fast shipping and all items received as ordered. Thank you, Bill.

Thumbnail of user glennt55
Canada
1 review
1 helpful vote
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August 2nd, 2018
Verified purchase

Order arrived very fast. Everything was a represented. Had a followup email to check on things. Will do business with them again.

Thumbnail of user reynaldoa12
Canada
1 review
0 helpful votes
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June 26th, 2019
Verified purchase

Excellent price, as described, fast shipping. I enjoyed online with this company. I will be shopping again in the near future.

Thumbnail of user frankg231
Canada
1 review
0 helpful votes
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October 8th, 2018
Verified purchase

I became aware of FleetwoodGP in mid September. I was in the process of completing my Baeofeng UV-5R system and FGP offered the products I needed.

Online ordering worked fine

Package was available at my community mailbox 5 days after the order was shipped.

My only concern is it seems that far too many items are flagged 'SOLD OUT'. Implies a 'going out of business' scenario

72 de Frank VE7DSN

Thumbnail of user billd68
Bill T.

Hi Frank,

Fleetwood Digital appreciates your kind words of praise. Rest assured we are not going anywhere, but more reviewing slower moving categories that may not warrant a re-stock, for example books.

Thanks / 73s
Bill - VE7IKX

Thumbnail of user magalir2
Canada
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

Good website, great products, good prices and fast shipping! Really happy with my overall experience! Will be recommending your company!

Thumbnail of user bryanb73
Canada
1 review
1 helpful vote
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January 8th, 2017
Verified purchase

Promptly shipped order, and very helpful with follow up questions. Will be doing business with them again for sure.

Thumbnail of user bruces178
Canada
1 review
0 helpful votes
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April 4th, 2018
Verified purchase

I ordered two way radios for my work site use and had an excellent experience. Very friendly and knowledgeable.

Thumbnail of user danp354
New Zealand
1 review
0 helpful votes
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July 6th, 2019
Verified purchase

Great site. Easy order got all the correct items in good time with good email notifications of its progress

Thumbnail of user johns3047
GB
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

BILL provided first rate service with my tricky project. He is now my go-to guy for all things radio.

Thumbnail of user davidg397
Texas
1 review
0 helpful votes
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May 8th, 2017
Verified purchase

Bill answered all my questions, even after regular store hours. Fast delivery of my order. Nice doing business

Thumbnail of user thomasz12
Canada
1 review
0 helpful votes
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December 8th, 2017
Verified purchase

Products were shipped fast. Package was packed well. Good pricing on products purchased. Will be a return customer.

Thumbnail of user andrewk272
Canada
1 review
2 helpful votes
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February 22nd, 2019
Verified purchase

Was pleased with the website and how quickly my item was delivered. Will definitely purchase from them again.

Thumbnail of user briand111
Canada
1 review
0 helpful votes
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August 19th, 2016
Verified purchase

I have been buying radio gear too full fill my ham radio addition from Bill for years. He had always had excellent service and I will continue to be a customer of his for years to come

Brian
VE7ZZP

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About the business

Fleetwood Digital Products is an Internet based, home business, specializing in Wouxun and TYT branded radios and compatible accessories. Select Kenwood, Yaesu, and Icom accessories are also available. Most radios and accessories are stocked, inspected, and shipped from our warehouse in Surrey, BC, Canada. All prices shown are in Canadian dollars.

Business History

The Story
Ever wonder how Fleetwood Digital Products came to be?

One day I was at a friends house. She had just purchased an iPod Touch and loved it. Thought it was the best MP3/Gaming device she had ever owned. However with her long fingernails the capacitive touch screen was a bit of an issue for her.

A few weeks later she showed me a stylus she ordered from a seller on eBay. As no one in town sold them that was her only option. The stylus allowed her to navigate the touch screen with ease. No longer were her long fingernails an issue. She also showed me a leather case she purchased at the same time for $10. All the local stores wanted $30 to $40 for a similar case. Recognizing a market for the stylus I promptly imported 10 and began selling them. A week later I had to order more stock, and slowly expanded into other accessories.

For the next year I continued adding new and exciting accessories branching out into hardware devices. I was one of the first to offer Android Tablets and even had some models branded with the Fleetwood Logo. Being an Amateur Radio operator I was tasked at helping Icom demonstrate their new technology, D-Star, at a local event. The overall event was a success, however some left disappointed at the selection of radios that were available for purchase.

With that in mind I quickly began researching two way radios and the Quansheng TG-UV2 became my first offering. Within a month I had radios from 3 different manufactures in stock and the accessories to complement them. The first radio sold even before it arrived, same for the second. At this point I knew I had found a niche. Although the iPhone gear still sold well, the radios were quickly beginning to account for more sales.

Over time the iPhone accessories were fazed out in favor of the radio gear. Today, Fleetwood Digital Products has become a go-to source for many Amateur Radio enthusiast and recreational radio users. Fleetwood Digital Products stocks one of the largest inventories of Wouxun & TYT Chinese radios and accessories in Western Canada. Fleetwood Digital Products is the retail source for Wouxun in Canada! Industry Canada certified Wouxun and TYT land mobile radios are also available.
Oh ya, and the iPod stylus that started it all. It's right in the front of the office to remind us all that no matter how small an idea, your only limited by your desires and efforts.

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