• Fleetwood Digital

Fleetwood Digital

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Overview

Fleetwood Digital has a rating of 3.9 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fleetwood Digital most frequently mention customer service, ham radio, and quick delivery. Fleetwood Digital ranks 2nd among Radio sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Returns
    5
  • Quality
    10
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How would you rate Fleetwood Digital?
Top Positive Review

“Great Purchase Experience”

Paul D.
1/13/17

Easy to purchase and arrived ahead of projected delivery date. Received an email directly from the owner after ordering with thanks and commitment to answer any questions that may come up. No questions yet, but nonetheless, great service. Very happy.

Top Critical Review

“Little flexible seller”

Hector A.
7/5/18

Seller cancelled the order stating that the advertising clarified he does not ship to PR. It was corrrect but he acted with poor customer care. Little flexible seller. Never offered me to pay for shipping costs.

Reviews (235)

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customer service (22)
Thumbnail of user petera107
Canada
1 review
1 helpful vote
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March 15th, 2017
Verified purchase

Excellent communication at all stages of the order.
Shipped same day order was placed. I would recommend!

Thumbnail of user martinh108
Canada
1 review
0 helpful votes
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February 16th, 2018
Verified purchase

Fast courteous service. Would buy from Fleetwood Digital again. Product arrived in 10 out of 10 condition.

Thumbnail of user angelal101
Minnesota
1 review
0 helpful votes
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August 7th, 2017
Verified purchase

Direct fit part and easy to install. Arrived in good shape without delay. A good experience. Would like to by other parts from them.

Thumbnail of user richards1302
Canada
1 review
0 helpful votes
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April 23rd, 2019
Verified purchase

Delivery took longer than expected but that was Can Post not Fleetwood. It was a simple order so I did not expect any problems.

Thumbnail of user richardc607
Canada
1 review
1 helpful vote
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July 24th, 2018
Verified purchase

Looking forward to do more business with you folk. Thanks for helpful advice and very prompt service. I wish you all the very best.

Thumbnail of user williamh1140
Michigan
1 review
0 helpful votes
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August 16th, 2019
Verified purchase

I could not figure out this baofeng dmr radio for the life of me until I read through your directions. Thank you very much!

Thumbnail of user jacquesb36
Canada
1 review
1 helpful vote
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August 16th, 2018
Verified purchase

Had a question which was addressed very quickly. I am happy with the outcome. Bill was extremely responsive and curtuous in his response. Thanks.

Thumbnail of user rayw107
Canada
1 review
0 helpful votes
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June 15th, 2018
Verified purchase

Improved the range of my Icom 32a HT. Ordered Friday and was here Monday. Excellent service and would deal with again.

Thanks Bill

Thumbnail of user heides4
Canada
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

Ordered online, paid, got tracking, tracked, they arrived on time, in time, wah-lah! The way e-commerce was meant to play out. Great Service!

Service
Value
Shipping
Quality
Thumbnail of user dougo41
Canada
1 review
0 helpful votes
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September 6th, 2019
Verified purchase

Very impressive list of radio channels, to bad it is not in a *. Csv file so it can be imported easily.

Thumbnail of user roberts736
Canada
1 review
0 helpful votes
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January 18th, 2018
Verified purchase

If the quik reference had larger print so one could read it without a magnifying glass it would be great.

Thumbnail of user billd68
Bill T.

Hi Robert,

I appreciate you taking the time to review the Nifty Quick Reference guide. Fleetwood Digital appreciates all comments, and will review our description to ensure it accurately describes the guide, and share your concerns with the vendor.

Thanks
Bill

Thumbnail of user jordanh153
Canada
1 review
0 helpful votes
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October 27th, 2019
Verified purchase

The only issue I ran into was with the radio itself, I have yet to contact customer support about the issue however I suspect I will receive amazing support on my issue

Thumbnail of user billd68
Bill T.

Hi Jordan, we are happy to assist with your radio, please contact our customer service at support@fleetwooddp.com for an efficient resolution.

Thanks / 73s
Bill

Thumbnail of user robg98
Canada
1 review
0 helpful votes
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December 9th, 2018
Verified purchase

I was looking on Lin for a way to mount my chameleon antenna on our motor home
Found part on Fleetwood digital web, ordered, Received part very quickly
Price was better than anywhere else on line

Thumbnail of user gregoryh65
Canada
1 review
0 helpful votes
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January 10th, 2018
Verified purchase

Product arrived as expected. Price paid for product was good. Would shop with Fleetwood Digital again.

Thumbnail of user johnj415
Canada
1 review
0 helpful votes
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September 16th, 2017
Verified purchase

I ordered a mini manual for a Baofang from the website that was reasonably priced ang delivered promptly.

Thumbnail of user paulp171
Canada
1 review
0 helpful votes
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June 19th, 2017
Verified purchase

Happy with the quick help. I am not happy with this site which wants me to chat here. And it wants at least 100 characters. Please give me a break.

Thumbnail of user danielr162
Canada
1 review
0 helpful votes
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July 5th, 2017
Verified purchase

Bill was very helpful with my questions, the purchase was super easy. Prices are very reasonable. Would definitely recommend Fleetwood Digital.

Service
Value
Shipping
Quality
Thumbnail of user benjaminc58
South Carolina
2 reviews
0 helpful votes
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October 17th, 2017
Verified purchase

Ordered last week Still not here. I wander why I am asked for a review and not have the product yet.

Thumbnail of user billd68
Bill T.

Hi Benjamin,

Fleetwood Digital appreciates all feedback, both positive and negative. Kindly note we are located in Canada, and as a result International customs will have to clear the parcel and delivery times will be a bit longer than domestic. 5 Up to 8 business days may be required from the time your item was sent. This does not include weekends or stat holidays. Your business and patience is most appreciated.

Thanks
Bill

Thumbnail of user cfe1
Canada
1 review
1 helpful vote
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February 1st, 2019
Verified purchase

I am very happy with your product and prompt service.

Thanks very much. I will be ordering from you again. :)

Thumbnail of user robertz47
Canada
1 review
0 helpful votes
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August 24th, 2017
Verified purchase

I was able to make a change to my order the day of shipping with no problem. Product was as expected. I would recommend them.

Thumbnail of user wardc17
Canada
1 review
0 helpful votes
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October 20th, 2018
Verified purchase

I was very impressed with the quick turnaround and personal service to help me with my unique needs and questions.

Thumbnail of user kerryk32
Canada
1 review
0 helpful votes
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May 22nd, 2018
Verified purchase

Excellent company to deal with, they were courteous and prompt with delivery. Would recommend. Will do business with them again.

Thumbnail of user rk93
Canada
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

The Radio arrived quickly! Bill was there to answer any questions I had as i started using it.

Thank You Bill!

I will be back to buy more!

Thumbnail of user raynaldc
Canada
1 review
0 helpful votes
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February 13th, 2019
Verified purchase

Great team.It was a pleasure To deal with that stores.The cable was ok and worked fine with my radio.

Thumbnail of user gretth
Philippines
2 reviews
0 helpful votes
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September 17th, 2019

Ordered a couple of products, the first one arrived early while the second one had delayed. Good service overall.

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About the business

Fleetwood Digital Products is an Internet based, home business, specializing in Wouxun and TYT branded radios and compatible accessories. Select Kenwood, Yaesu, and Icom accessories are also available. Most radios and accessories are stocked, inspected, and shipped from our warehouse in Surrey, BC, Canada. All prices shown are in Canadian dollars.

Business History

The Story
Ever wonder how Fleetwood Digital Products came to be?

One day I was at a friends house. She had just purchased an iPod Touch and loved it. Thought it was the best MP3/Gaming device she had ever owned. However with her long fingernails the capacitive touch screen was a bit of an issue for her.

A few weeks later she showed me a stylus she ordered from a seller on eBay. As no one in town sold them that was her only option. The stylus allowed her to navigate the touch screen with ease. No longer were her long fingernails an issue. She also showed me a leather case she purchased at the same time for $10. All the local stores wanted $30 to $40 for a similar case. Recognizing a market for the stylus I promptly imported 10 and began selling them. A week later I had to order more stock, and slowly expanded into other accessories.

For the next year I continued adding new and exciting accessories branching out into hardware devices. I was one of the first to offer Android Tablets and even had some models branded with the Fleetwood Logo. Being an Amateur Radio operator I was tasked at helping Icom demonstrate their new technology, D-Star, at a local event. The overall event was a success, however some left disappointed at the selection of radios that were available for purchase.

With that in mind I quickly began researching two way radios and the Quansheng TG-UV2 became my first offering. Within a month I had radios from 3 different manufactures in stock and the accessories to complement them. The first radio sold even before it arrived, same for the second. At this point I knew I had found a niche. Although the iPhone gear still sold well, the radios were quickly beginning to account for more sales.

Over time the iPhone accessories were fazed out in favor of the radio gear. Today, Fleetwood Digital Products has become a go-to source for many Amateur Radio enthusiast and recreational radio users. Fleetwood Digital Products stocks one of the largest inventories of Wouxun & TYT Chinese radios and accessories in Western Canada. Fleetwood Digital Products is the retail source for Wouxun in Canada! Industry Canada certified Wouxun and TYT land mobile radios are also available.
Oh ya, and the iPod stylus that started it all. It's right in the front of the office to remind us all that no matter how small an idea, your only limited by your desires and efforts.

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