• FlexiSPY

FlexiSPY

Write a Review

Overview

FlexiSPY has a rating of 4.1 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexiSPY most frequently mention customer service, target phone, and technical support. FlexiSPY ranks 5th among Surveillance sites.

  • Service
    37
  • Value
    38
  • Shipping
    24
  • Returns
    25
  • Quality
    35
Positive reviews (last 12 months): 100%
Positive
9
Neutral
0
Negative
0
411
See all photos
How would you rate FlexiSPY?
Top Positive Review

“I switched to FlexiSPY from ClevGuard”

Woo C.
7/11/24

ClevGuard is a crab. You would never see the actives on their dashboard. I am using iPhone OS 17. The only you can see is the target's location but it was a few days ago. It does not support iPhone. Rubbish.

Top Critical Review

“Waste”

pamela d.
11/14/16

Only worked for 2 days every Sunday had to re put it in phone by Tuesday auto working again says my child spent 8 hours at mallets chocolate when I know he was in the airport area at school. These cell trackers take your money and rip you off does not work any of them. Or doesn't do what they say they can. This one worse than teen safe. Because it stops working all the time

Reviews (124)

Rating

Timeframe

Other

Reviews that mention popular keywords

target phone (10)
Thumbnail of user wooc6
Australia
1 review
0 helpful votes
  • Send Message
July 11th, 2024

ClevGuard is a crab. You would never see the actives on their dashboard. I am using iPhone OS 17. The only you can see is the target's location but it was a few days ago. It does not support iPhone. Rubbish.

Thumbnail of user davidw467
Indiana
2 reviews
7 helpful votes
  • Send Message
May 19th, 2024

Ikeymonitor does not offer functions they claim such as live listening. What they consider live listening is a recording that doesn't even start immediately. It starts 5 minutes after you initiate it and records the surroundings for a certain time. You have to go back and listen. Not live at all. Plus they have no live video at all. Just snap shots (pictures). These are just a couple reasons why I choose FLEXISPY over ikeymonitor.

Products used:
Flexispy Jailbreak

Value
Thumbnail of user tlynnt8
Maryland
1 review
0 helpful votes
  • Send Message
March 18th, 2024

We were using Ogymogy. Their service regularly quit working for no reason and their customer service was terrible. We spent hours on the phone or chat trying to get it to work. Finally we found flexispy thank goodness!

Tip for consumers:
Its easy!

Products used:
Monitoring software

Service
Value
Quality
Thumbnail of user sarahb3526
Washington
1 review
1 helpful vote
  • Send Message
February 21st, 2024

Where do i begin? Right from start, mspy wouldnt do right. Only updates every so often and only gets some texts or calls not all of them. The screen recorder never worked even tho i had permissions on on the target phone. Doesn't download pics videos or any social media. Cant see emails or web history. I reinstalled it twice and still didn't work. I paid 83.99 for 3 months service, under the impression I would be able to see everything on the target phone and even access the camera and listen in to the surroundings, only to find out u had to pay extra for that and on top of that what i was supposed to be able to see access i couldn't bc it wouldnt update or work properly if at All! And then when I tried to get a refund they wouldn't give me one which is unacceptable!

Thumbnail of user rrmiller89
Texas
1 review
0 helpful votes
  • Send Message
August 23rd, 2023

I switched from Mspy to FlexiSpy because Mspy was not only more expensive, but it took hours for logs to load. None of the App services worked. No pictures or videos loaded. When I checked my sons phone, there were text messages and photos that did not show up in my logs. Customer support was decent, but still hard to solve problems.

Tip for consumers:
Good plan

Products used:
Extreme

Service
Value
Shipping
Returns
Quality
Thumbnail of user ammar.alariqi01
Australia
1 review
0 helpful votes
  • Send Message
September 8th, 2023

FlexiSPY is a reliable monitoring solution that meets my needs for parental monitoring. It effectively solves my problem of ensuring my children's safety online. The call recording and GPS tracking features are my favorites. I haven't encountered any major problems with FlexiSPY. The technical support team has been helpful when needed. Compared to a competitor's product, FlexiSPY offers superior functionality.I find it suitable for concerned parents and employee monitoring.

Thumbnail of user damirl4
Croatia
1 review
1 helpful vote
  • Send Message
April 9th, 2020

Excellent product and helped me last month. I had a problem with my employee using company mobile for private purpose. High monthly invoice was first signal. So the most important thing for me was a call log, sms and location (we are in a kind of delivery business).
Installation was very easy, user interface also.
So I think I will just continue using FlexiSPY in the future.
My recommendation to all of you considering to use Flexi.
Just do it.

Thumbnail of user cindyr678
California
1 review
5 helpful votes
  • Send Message
June 14th, 2022

I have had xnspy for 50 day's now and it's a really cool application and they are going in the right direction although they do not have the best customer service and they tell you you get all these things until you don't then it's one excuse after another on why and you have to continue to get the target phone in order to even see if those steps helps your dashboard. I did everything they asked and still could get many features and for what you pay you kinda expect to be able to use it all. I have heard nothing but great things about flexispy as well as trade in my subscription which it awesome. Thanks again flexispy

Tip for consumers:
They try to trick you think they have extra features they dont

Products used:
The text and location was all that really wirked

Service
Value
Returns
Quality
Thumbnail of user daymons4
Maryland
1 review
0 helpful votes
  • Send Message
November 29th, 2023

I have used Flexispy in the past but thought I would try MSpy instead. Big mistake! The app didn't capture any data except for call logs, contacts and an occasional update GPS location. Also, I forgot my password and clicked the link for a new one and it took almost a day for them to send the link to reset it. MSpy maybe for some but not for me. I'm switching back to Flexispy.

Thumbnail of user kimga1
Oklahoma
1 review
1 helpful vote
  • Send Message
December 7th, 2023

I took advantage of the Xmas promotion and it works well for call and SMS spying on Android. I tried for iOS, it didn't work. Had to use ᥴᥡᑲᥱrһᥲᥴks;;ᥒᥱt. For IOS and WhatsApp spy. Overall, Flexispy works fine and the technical support is very responsive.

Tip for consumers:
The social media spy feature costs more and it isn't perfect.

Service
Value
Thumbnail of user jend246
Tennessee
1 review
0 helpful votes
  • Send Message
January 9th, 2024

Tried mspy 9 months. Worked well in the beginning, then started disconnecting from target phone and glitching. Kept having to uninstall and reinstall frequently. Support had me keep doing the same things over and over to "fix" it. Stopped getting MMS and pictures from target phone several months ago with no explanation or resolution. Trading over to flexispy.

Thumbnail of user pamelad29
Ohio
2 reviews
20 helpful votes
  • Send Message
November 14th, 2016

Only worked for 2 days every Sunday had to re put it in phone by Tuesday auto working again says my child spent 8 hours at mallets chocolate when I know he was in the airport area at school. These cell trackers take your money and rip you off does not work any of them. Or doesn't do what they say they can. This one worse than teen safe. Because it stops working all the time

Thumbnail of user ramyh
Ramy H. – FlexiSPY Rep

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Thumbnail of user twinkishd
Mauritius
1 review
4 helpful votes
  • Send Message
May 14th, 2020

After using some other monitoring softwares which I was pretty deceived with, I finally purchased flexispy which offered me a large variety of service.
I could monitor my workers' call log, text messages, Ims and so on, without leaving the target phone lagging.
Would completely recommend it to anyone... 100% satisfied.

Thumbnail of user tammeet
North Carolina
1 review
1 helpful vote
  • Send Message
December 16th, 2019

I looked at several monitoring apps before choosing Flexispy for their ability to monitor many aspects of the target phone. The installation instructions were very straight forward and was accomplished quickly. I was quickly able to obtain necessary information on the target phone. I wish I had known about the different "rooted" requirements for the Androids, many of the features were unavailable without these settings, but I obtained enough information with the features available to still make the purchase cost effective. I enjoyed the GPS feature, but quickly learned that it uses cell phone towers to ping locations in rural areas, not a problem but a little confusing at first. I would recommend this service!

Thumbnail of user nayf
Texas
1 review
0 helpful votes
  • Send Message
February 19th, 2020

I purchased flexispy to monitor my child's phone use. This helped so much knowing where she was and making sure no predators were involved. Love flexispy ease of use as compared to the other spy app, flexispy was invisible and she could not remove it. Would recommend to anyone looking for a peace of mind! Technical support was always willing to help.

Thumbnail of user brittanys608
Texas
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Cleveguard hardly ever worked. There was always some type of error message. You can see the used apps but they never updated. Cleveguard is confusing and shows a screen casting icon on the target phone which made him figure out the app was on there.

Tip for consumers:
Get flexispy!!! Don’t waste your money on cleveguard

Thumbnail of user dianap625
California
1 review
0 helpful votes
  • Send Message
March 21st, 2022
Verified purchase

I switched over from auto forward because in so many words they claimed that i would be able to monitor the target device without having the target device and made it sound like the app could be hidden on the device as well, but it wasnt the case. So i decided to give flexispy a chance to give me some faith again, and i wasnt let down.
Dont get teased by auto forward, get pleased by flexispy.

Service
Value
Quality
Thumbnail of user senthils4
India
1 review
0 helpful votes
  • Send Message
July 2nd, 2022

They advertised that the icon is invisible. But it is a pure fake promise. It shows the icon as Kid monitor and my kids can easily uninstall it. It is of no use. And their refund policy is another fake story. No proper support and no one replies to my email after I paid the money. While call record, it clearly tells that the call is being recorded to the user. What is the point of using it then. It is an absolute crap. And the WhatsApp deleted messages can't be read. Many more issues like these. Better go for any other good software like Flexispy. Thank you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarar198
Tennessee
1 review
1 helpful vote
  • Send Message
February 11th, 2020

I found flexispy while surfing the web. It is an amazing product. My sole purpose was to monitor the activity on my children phones. Flexispy exceeds all my expectations especially with all the features that are offered. I love the fact that it shows the contacts exactly how they are programmed in the phone and it shows precise location of where my children ate. There have been no problems with flexispy that I have experienced. So far I have not had to use tech support for help on using the product. I have used copy9 in the past and I must say that copy9 did not offer half as much as flexispy. Flexispy is highly recommended by me to anyone who may have concerns about what their children are up to while not in their presence. It can also be used by companies to monitor employees or for your own personal use of just backing up your device. I give flexispy a 10 out of 10 when rated against competitors product.

Thumbnail of user kendalynn4ever
Illinois
1 review
0 helpful votes
  • Send Message
June 20th, 2023

Switching to flexispy because I am unhappy with clevguard. Some phone calls show up in the log but don't record, sometimes it says I am unable to listen to ambient noise because of errors, I cannot block any sites or apps either. The lag between the data is awful sometimes too.

Products used:
Monitoring application

Service
Value
Quality
Thumbnail of user kamalh2
Thailand
4 reviews
4 helpful votes
  • Send Message
March 5th, 2015

It's my policy to know exactly how the phones that I own are used. I tried to use cheaper SMS trackers but always ran into problems and never ever managed to receive intelligent help.

Flexispy was very different. 90% of the features that I need worked "out of the box". When I needed to set up call recording, I couldn't find the right way so I contacted their support. Surprisingly, they were fast and professional - explained me exactly what needed to be done. Flexispy is not the cheapest tracking app that I've used, but it works and they do care to provide professional support to their customers.

Tip for consumers:
Make sure that your phone is compatible.

Service
Value
Shipping
Returns
Quality
Thumbnail of user antonf8
South Africa
2 reviews
10 helpful votes
  • Send Message
February 29th, 2016

Although the software does what it says, the interface is really horrendous and old-fashioned. Some functions just don't seem to work at all. Case in point: Control Center, Remote Device Controls, Get Battery Level. Another button appears that you have to click, as if you didn't do it already. Anyway, click 0n it, and you get "Command Sent Successfully."
When and where you will get the battery level is a mystery, as it just never gets shown anywhere.
Images received through WhatsApp are not shown either.
MSpy is more expensive, but the user interface is miles better.

Thumbnail of user ramyh
Ramy H. – FlexiSPY Rep

Hello Anton.

Thank for your honest review.

We understand that the user interface could be better which is why we are planning a whole new redesign in the not too distant future, especially when it comes for the online portal being used on mobile devices and tablets. For the other two issues: Images of Whatsapp, or any IM version, that is not officially not support by FlexiSPY may not be visible. FlexiSPY has an official list of supported IM versions and so, if the device is running a version newer than what FlexiSPY supports, whilst IM capturing will continue, not all information may be captured until an official update to FlexiSPY is released which can usually take between 2 -3 weeks depending on each IM client and what is or is not being captured.

The Get Battery Level command inside the online portal is still under development and we admit that yes, you can click it and you won’t get a reply. That is why, inside every online portal, under Help > Reference Manuals > Control Center Commands is the same Get Battery Level command that you can send as a remote SMS command from your own phone to the device with FlexiSPY installed on it and then you will get an SMS message reply on your own phone from FlexiSPY which will give you the required battery level information.

We hope this helps.

Thumbnail of user lubliabam
Switzerland
1 review
2 helpful votes
  • Send Message
January 11th, 2020

I tried rooting the phone a lot of times but it just didn't work.
Also phone calls are from april and now it's january.
But the rest is totally nice. I find it great that you can see the location and SMS

Thumbnail of user peterp1282
Australia
1 review
0 helpful votes
  • Send Message
April 25th, 2022

1. Issue: 2-way whatsapp call recording not working (just mic recording is available)
2. Support: It may be because of Andriod version or Whatsapp version
3. Me, just tell me which phone it will work and i can buy that or downgrade whatsapp
4. No response
Conclusion: It is not working for any model or version.
Challenge: If whatsapp 2-way call recording is working on any android phone or for any whatsapp version please respond my ticket #******* or respond here
Refund 100% fast and easy.

Products used:
Extreme

Thumbnail of user ashleyd282
Texas
1 review
5 helpful votes
  • Send Message
January 14th, 2020

This is seemingly a great product, however I've had for a month and still unable to use it. Customer service isn't helpful and I paid for remote install and it's not been done.

Thumbnail of user ramyh
Ramy H. – FlexiSPY Rep

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Remote monitoring software for protecting children and tracking employees. FlexiSPY can be installed on iPhones, iPads, Android phones and Blackberry phones. We track all calls, emails, chats (from 13 different IM apps including WhatsApp, Facebook and SnapChat), GPS locations and media. We can intercept calls, photograph and record phone's surroundings. All this information is accessible from private online dashboard.

FlexiSPY has created the first remote monitoring product on the market, and has been the technological leader of the industry ever since.

Business History

Our business has started back at 2005, when there was nothing even remotely similar on the market.

Company Representative

Thumbnail of user ramyh
Ramy H.
Marketing Manager

How do I know I can trust these reviews about FlexiSPY?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FlexiSPY?