• FlexJobs

2024 CUSTOMER CHOICE AWARD

FlexJobs

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

FlexJobs has a rating of 4.6 stars from 12,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexJobs most frequently mention good experience, remote work, and part time. FlexJobs ranks 2nd among Work At Home sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 89.6%
Positive
1,968
Neutral
149
Negative
80
28
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How would you rate FlexJobs?
Business's Favorite Review

“Secured a 100% Work-from-home Marketing Manager Position”

NATASHA T.
4/12/19

By joining FlexJobs, I was able to find a 100% work from home position as a Marketing Manager in the US for a global tech company headquartered in Belgium. It has been a wonderful experience and the perfect match for my expertise. Without FlexJobs, there's no way I would have found this opportunity on my own. I highly recommend paying the minimal subscription cost if you are serious about finding legitimate flexible positions - many with benefits!

See full review
Top Positive Review

“Great service, really well put together”

Livia H.
5/21/22

Great service, really well put together. You can definitely tell that the people behind FlexJobs actually care about doing a good job, and that translates into all aspects of this online job search platform.

Reviews (12,868)

Rating

Timeframe

Other

Reviews that mention popular keywords

job opportunities (146) job postings (186) job listings (139) flex jobs (382) job search (543)
Thumbnail of user benjaminparish6
1 review
0 helpful votes
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February 1st, 2024

I recently signed up for an account using *******@whatscookin.us email, and you haven't replied me, despite canceling my subscription same day. You also haven't replied my email to your team about the refund

Service
Value
Returns
Quality
Thumbnail of user paolav43
Paola V. – FlexJobs Rep

Hello,

We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen. Please expect a private message from Sitejabber asking for more infomration. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!

Thumbnail of user lornad86
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Flexjobs offers a comprehensive platform with real job options. I have not really used my membership in its full capacity but cannot afford to keep my subscription. All the blogs and educational tolls offered are of well crafted to support anyone seeking employment.

Thumbnail of user paolav43
Paola V. – FlexJobs Rep

Hello,

We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.

Thumbnail of user nicoled986
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Well designed layout, easy to use, quick apply option is great! I was able to land 2 contracts and had multiple interviews or conversations via email with recruiters. Most success I've ever had through an online jobs site.

Reason I chose this business:

I needed a new pool of opportunities with more viable hiring opportunities. Sometimes jobs sites are outdated and you are applying endlessly to jobs that are not actually current, so frustrating. I found success within my first week of FlexJobs. I'll probably come back on when I'm ready for a new challenge but for now my contracts cover my bills and I'm so happy.

Thumbnail of user elizabethf430
2 reviews
3 helpful votes
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September 5th, 2020
Verified purchase

I have recommended FlexJobs to anyone I know who is thinking about, or needing, a remote position. The amount of job search resources alone pays for the subscription. Was super impressed with this site!

Reason I chose this business:

I was here to expire my subscription--I've gotten a 100% remote job which is exactly what I needed.

Thumbnail of user florenciad3
1 review
0 helpful votes
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June 14th, 2021
Verified purchase

Paying for a subscription to see the company's full info gives me peace of mind knowing these are real, serious jobs, that I'm not wasting my time when sending my cv, and that if an opportunity shows up it'll be worthy

Reason I chose this business:

Because I want a real opportunity for a new position working remotely and the websites I used before weren't providing it

Thumbnail of user hannahh350
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

FlexJobs has been great at finding jobs I did not find on other sites. I like how I can track my applications through until I've either accepted or rejected a job offer. The site is very user-friendly.

Reason I chose this business:

My sister uses it and likes it a lot

Thumbnail of user wesleym189
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

Great job postings; not sure how relevant because employers never called for interviews. Would have to go to company site and verify open positions on their careers page. Was good to see the number of flexible opportunities.

Thumbnail of user tanyak191
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

The jobs for those with my skill set seem mostly directed to product and sales based data analysis. I have not seen jobs posted from research based/think tank style organizations. That would be helpful.

Thumbnail of user mattw505
1 review
2 helpful votes
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October 26th, 2020
Verified purchase

Great experience. Other opportunities came about. I may still be using FlexJobs in the future. At least it gave me a chance and prompted me to rebuild my freelance resume for the time being, which is golden.

Reason I chose this business:

I thought I was in intermediate need if more freelance work on the side, but not at this time. Maybe by end of 2020... or ealry 2021. We'll see.

Thumbnail of user livias15
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Great service, really well put together. You can definitely tell that the people behind FlexJobs actually care about doing a good job, and that translates into all aspects of this online job search platform.

Thumbnail of user williaml1360
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

Most of the FlexJobs job postings I checked into did offer some sort of ongoing remote/work from home options. My target market is a little off the well-beaten path (software testing), so good opportunities can be hard to find.

Reason I chose this business:

I chose FlexJobs hoping thereby to uncover overlooked remote / work from home opportunities in my target market. Ultimately, I did find such an opportunity by other means.

Thumbnail of user tyram9
1 review
0 helpful votes
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October 16th, 2020
Verified purchase

Its been great but my life balance is a not very flexible these days so I haven't had as much time pursuing job opportunities. I am still seeking work but I'll probably be able to make it more of an opportunity at the first of the year.

Thumbnail of user davew687
1 review
0 helpful votes
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March 8th, 2021
Verified purchase

Initial research suggested Flexjobs might work for my efforts to find part-time, at-home work at a fair rate. It worked out wonderfully. Knowing all the jobs had already been vetted have me great confidence.

Reason I chose this business:

Expire my account as I still want to see a few things before it's closed.

Thumbnail of user kathrync675
1 review
13 helpful votes
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July 1st, 2022
Verified purchase

For mid-level job seekers and sales people, there are an abundance of opportunities, entry-level positions requiring no experience do not exist. Many jobs state entry-level, then ask for 2+ years of experience doing something in that field; doesn't make any sense.

Also, there are a variety of recruiting company posts, but none of them will get back to you. I contacted 4 different companies--through flexjobs, their website apply, email, and phone calls--and not one has responded.

Reason I chose this business:

I wanted to try it out, unfortunately, it's not for me.

Thumbnail of user marye1686
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Flexjobs has one of the best web site interfaces I've ever seen. It's VERY user intuitive, and I enjoyed having so much information at my fingertips. I'll be back - just need 6 months to get used to this new job.

Thumbnail of user justinep55
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Thank you for literally being the most helpful and organised remote job seeking platform out there; the user experience from start to finish has wildly exceeded every other service provider in this field.

Thumbnail of user joym402
1 review
0 helpful votes
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April 8th, 2022
Verified purchase

Much better than searching up all these jobs on my own. Still, no one is hiring me unfortunately despite working on so many applications every day. That's not FlexJobs' fault so I'm still rating 4 stars.
4 and not 5 because I got confused at the beginning when FlexJobs would send emails with numbers like "50 jobs posted recently" which made me excited for lots of new jobs that day, but then I'd sign in and realize it meant 50 jobs over the past week, many of which I'd already applied to, and only about 10 new postings.
I'm happy for anyone who has found a job through FlexJobs, but it just hasn't helped me.

Reason I chose this business:

To try and find stable at-home work.

Thumbnail of user martyg19
1 review
12 helpful votes
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July 20th, 2017

Unlike nearly every other world class job site, they don't have a 'smart resume parser ' that reads your resume and fills in such things as work history and tech skills.

I would have expected that having made me pay they would have invested in that kind of tool.

So use this site only if you're ready to spend 2-3 hours more in setup than any other site. You have to manually re-enter all your data to have it searchable in their format

I chatted with one of their customer service people and the bottom line from her was 'well clients search the tags you entered when you started up' They are pretty broad and way to limited for tech jobs.

It's nice if they force a client to read your resume instead of searching, but my guess is few do.

Thumbnail of user saraf1
Client S. – FlexJobs Rep

We appreciate your feedback and understand some of your frustration and, as we emailed you separately, we have refunded your subscription fee. Please understand that we agree resume parsing is an element of many job sites and can be helpful, our experience and testing show that it is not always of high quality (even with some of the best services having as low as a 50% accuracy rate, depending on the file being uploaded). While we continue to test options that will be up to our standards, it is true that FlexJobs does not currently have one live for users.

Instead, we offer our users the option to upload their resume upload instantly (if they already have one prepared, as it sounds like you do), and then to supplement their resume with fields in our resume profile process with key areas as you choose. These resume fields are quick easy-to-use drop downs, text fields and boxes which are easy to copy and paste the pre-written copy into should a user like to (rather than manually re-entering). While the time someone chooses to spend on their FlexJobs resume profile definitely will vary depending on each person and their career field, the average to do a complete profile in this way is about 30-45 minutes (although it can take as little as 5-10 minutes to do a more minimal profile).

Overall, the primary goal of FlexJobs is to provide an easier, safer, and more effective way to find quality, professional telecommuting, and flexible jobs. Also, as part of our membership, we offer many elements of our service that free job sites do not, such as expert skill testing in over 100 areas, member partner savings on products and services supporting a flexible work-life style, and attentive customer service.

Again, we have refunded your subscription per our Satisfaction Guarantee, and we wish you the best in your job search. If there is anything else we can do to help, please feel free to contact us at feedback@flexjobs.com or (866) 992-9222. Best regards,

The FlexJobs Team

Thumbnail of user kimberlym2124
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

Even though I was just checking you guys out to see what it was all about, I feel and believe this site will help people achieve their goals of finding a job, either online (remotely) or a physical location.

Reason I chose this business:

I saw an ad on one of my social medias and clicked on it.

Thumbnail of user maryl1906
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

My job search was ultimately successful, but I am giving Flexjobs four stars. Due to the sheer number of jobs that appeared on the Flexjobs site, finding one that matched my skill level took a long time. The quality and suitability of jobs vary widely, even if I perform a highly detailed advanced search. For example, demanding jobs at a particular company that I know compensates employees poorly appear in every search alongside better jobs at reputable companies. Jobs posted by terrible employers often appear to be good matches when they're not, so it can be difficult to differentiate between the good and bad. I recommend more stringent vetting of companies that post on Flexjobs. This would hopefully improve transparency, which will save job seekers time and effort. In other words, job seekers can focus their efforts on jobs that fit best and pay appropriate wages.

Reason I chose this business:

My preference is to work remotely, and searches for remote work on Flexjobs have yielded better results than searches I've done using other job search engines.

Thumbnail of user kittyh21
2 reviews
14 helpful votes
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June 26th, 2020
Verified purchase

I've had more legit interviews and finally a job for remote work with FlexJobs help. I hit scammers for virtual positions on a variety of other sites, so I can honestly say this was the only one where the service was checked out. They provided weekly Zoom meetings and opportunities to improve your skills by taking skills tests.

Thumbnail of user saraf1
Client S. – FlexJobs Rep

Hi, Kitty! We are so happy to hear that you've had such an enjoyable experience using the FlexJobs services. We love that you used the resources, like the webinars and skills tests to hone in your job search and find the right fit for you. We wish you continued success with your new remote role! The FlexJobs Team.

Thumbnail of user kennethz178
1 review
9 helpful votes
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May 2nd, 2023
Verified purchase

Good thus far, but no one wants to hire based on age of 63. I cannot see paying $39.95 per month when I can even get a response from my applications. But thank you for being in business. You do have a great website.

Thumbnail of user paolav43
Paola V. – FlexJobs Rep

Hello,

Thank you for your five-star review! We appreciate your honesty and are sorry to hear that we were not a good fit for you. Your input is valuable to us, and we will use it to improve our services.

In the meantime, we would like to offer you some resources that might be helpful in your job search. Please find a link to our blogs, where you can find articles on various job search topics. We hope you find them informative and helpful.

Thank you again for your feedback, and we wish you all the best in your job search.

https://www.flexjobs.com/blog/

Thumbnail of user denisem979
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

Have not found a job yet, Trying to find something that meets my needs, more part time than full time... may renew again, before the next 3 month renewal... but for now have to cut back on expenses...

Thumbnail of user lillif
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

It seems like a great site, however, it doesn't seem very applicable to my skills. I am in educational administration and I've had trouble finding jobs connected to those skills -- perhaps I'm using the wrong search terms?

Thumbnail of user msj108
1 review
2 helpful votes
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June 1st, 2023

I searched job site ratings and went with FlexJobs due to the high ratings. I signed up for the trial and got nothing but spam and jobs I am not even qualified for or out of my career path. Many came from third party job sites. Therefore, I decided to cancel with plenty of time, trying multiple times to contact the company via phone and got no answer, so I emailed. The site stated that I would get a response back within 1 business day, yet they waited to email back until after the monthly payment posted, 5 days later. It was stated that "they could not find an account for me", but I was charged regardless. Be warned! I am sure there have been actual positive experiences, but this time it was not, and I am still trying to get them to fix their wrong.

Tip for consumers:
Be very wary.!!!

Products used:
FlexJobs initial trial

Service
Value
Returns
Quality
Thumbnail of user paolav43
Paola V. – FlexJobs Rep

Hello,

Our apologize for the inconvenience. It saddens us to know you didn't have a smooth cancelation request. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen so please be on the lookout for a private message from us to obtain your account details.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Gain access to vetted and verified remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, part-time to full-time - no ads, junk, or scams.

In addition, get exclusive access to both Career Coaching and Resume Reviews at a deep discount, as well as expert skills tests, valuable job search tips and articles, webinars with expert advice, educational guides and courses, and more. FlexJobs was founded in 2007 and has been featured on NPR, Good Morning America, Fox Business Channel, and thousands of other media outlets. Join today!

Business Highlights

  • Vetted remote and flexible jobs
  • Expert resources to help you land a job
  • Skills tests, resume and career help

Business History

In 2007, FlexJobs founder and CEO - Sara Sutton - was looking for something better after losing her full-time job. She was already seven months pregnant with her first child and needed something that was going to be flexible but still help further her career. Sara knew these jobs existed but was overwhelmed trying to find them. That’s when the idea for FlexJobs came: A site where job seekers could find professional-level, legitimate work-from-home jobs, all in one place, without the ads, scams or junk found on other sites.

Company Representative

Thumbnail of user clients1
Mandi B.
Typically responds within 3 days

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