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FlexJobs has a rating of 4.6 stars from 12,869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexJobs most frequently mention good experience, remote work, and part time. FlexJobs ranks 2nd among Work At Home sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
By joining FlexJobs, I was able to find a 100% work from home position as a Marketing Manager in the US for a global tech company headquartered in Belgium. It has been a wonderful experience and the perfect match for my expertise. Without FlexJobs, there's no way I would have found this opportunity on my own. I highly recommend paying the minimal subscription cost if you are serious about finding legitimate flexible positions - many with benefits!
Great service, really well put together. You can definitely tell that the people behind FlexJobs actually care about doing a good job, and that translates into all aspects of this online job search platform.
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Leidy discussed with me about an issue I was having with a job offer, her advice was most helpful and I am very grateful for her input.
Hello,
Thank you so much! We appreciate the positive review!
I might come back, I just feel like there is nothing out there for me and I keep getting rejected
Seeking remote work
Hello,
Thank you for taking the time to leave us a review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
Terrible!
Accidentally got into monthly subscriptions without notice. No monthly renewal notification or monthly renewal receipt being send to my registered email. Hence, my card being charged for monthssss and upon tracing back my record, in some of the month they even charged me twice!
Once realised this on my bank statement, I terminated immediately and reached out to their support and feedback team. However, no respond and no reply at all.
Really disappointed on this website.
My initial intention is to get more jobs hiring information but turn out I got scammed by them.
I posted this and wished that can reduce victims on this website.
Hello,
We sincerely apologize for any confusion you may have experienced. We would like to take a moment to clarify the rationale behind the recurring charges.
Our trial automatically transitions to a monthly access subscription, offering flexibility until you decide it aligns with your expectations and choose to cancel. To ensure absolute clarity, this information is communicated before, during, and after the subscription purchase.
We have processed refunds to address your concerns. Our unwavering commitment is to alter your perception of our services, ensuring you experience the outstanding customer service we take pride in delivering.
Thank you sincerely for your time and understanding.
Best regards,
Customer Service Team
On November 8,2023, I purchased only the 7-day plan for BRL 14.93 (approximately US$3.00). With a perfect understanding of trial periods, there was no indication of any 'renewal,' not even via email. I never received any order confirmation emails, only the newsletter. What I intended to buy was strictly the few-day plan. However, my card was billed BRL 121.97 (approximately $25.00) 15 days later without any prior notice. I also did not receive any information on this payment—no confirmation email, no receipt, no invoice, nothing at all. I did not use the service and I received no email regarding this unexpected charge, which I strongly disagree with.
Regrettably, I overlooked the November charge but discovered it on December 22, the day after the second unauthorized monthly charge ( $25.00). I request a prompt and full refund for this service, as I did not consent to, nor was informed about, any monthly charges. Your immediate attention to this matter is appreciated.
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen.
Please contact us at https://www.flexjobs.com/contact. Our Client Services Specialists would be happy to assist you.
Thank you!
This site continues to improve over the years compared to when they first started.
I find there are a lot of reputable companies posting here. I was mostly satisfied.
I wanted to see if there was something I was missing out on regarding this platform compared to similar platforms.
Hello,
Thank you for sharing. It’s fantastic to know how pleased you are with how everything turned out.
The gentleman I spoke with was beyond polite, professional and friendly.
Hello,
Thank you for leaving a five-star shout-out for our agent!
Amazing service, I have and will continue to recommend this service to others!
Hello,
We’re thankful for the amazing feedback you have given us!
I feel like I can get the same kind of thing for free on Glassdoor
Internet told me to
Hello,
We sincerely appreciate your feedback and apologize if our service did not meet your expectations. We understand the challenges of job searching and know that there are free options available. That's why we strive to offer a truly exceptional service that justifies your investment.
Our subscriptions include unlimited access to all jobs, expert job search tips and resources, skill testing to showcase your abilities to employers, work flexibility options, and thorough hand-screening to ensure job postings are free from scams and ads.
We also offer a satisfaction guarantee to ensure you receive the best possible experience. If you have any further questions or concerns, please feel free to reach out. We're here to support you in your job search.
It's great, but I haven't gotten many active hot leads from this site.
Hello,
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
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Hello,
Thank you for taking the time to leave us a positive rating!
I signed up for a two week trial that cost around $7. Toward the end of the trial, I tried to cancel my account, but the website conveniently didn't recognize my email and I was unable to sign in. Multiple phone calls and emails later, I was able to get the account canceled, but would not be refunded the full billing cost of a months subscription despite the fact it was a result of their error. I will be escalating this to whatever in whatever way I can, but the unethical business practice is unreal.
Update: after threatening legal action, their customer service finally responded by blaming me for the applicable error, and billing me yet another cycle. Run from this company.
Hello,
We sincerely apologize for the frustration and inconvenience you experienced. This is not the level of service we aim to provide, and we understand your concerns. We're committed to resolving this issue promptly.
Please accept our assurance that we take your feedback seriously. Be on the lookout for a message from us asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Thank you for your time!
It helped know what kind of job I wanted and to know I just needed to discipline myself and do it.
Hello,
Thank you for sharing your experience with us!
This a way to capture subscriptions that are nearly impossible to cancel. I signed up looking for part time work and customer service is nonresponsive. It says you can cancel under account settings, but you cannot - so you have to endure this lengthy online chat or phone call to cancel where they ask you 10 questions to retain you. This is a bad experience all around.
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen. Please be on the lookout for a private message from us to obtain your account details.
Thank you!
The customer service agent was kind, considerate, and helpful.
Hello,
Thank you for leaving a five-star shout-out for our agent!
I found the site easy to navigate and plentiful in opportunities for growth.
Hello,
Thank you for your review. Glad we were able to help!
I have not been able to use flexjobs during my trial. Wish it were longer.
Hello,
Thank you for taking the time to leave us a review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
Very goof platform for flexible and remote jobs with great pay.
For the genuine opportunities it brings for individuals looking for flexible & remote work.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
FlexJobs is a great place to look for work. I especially love the prescreening of job listings to eliminate scam/spam job listings. I highly recommend FlexJobs for anyone looking for a remote or flexible position.
It was recommended by my brother-in-law.
Hello,
Thank you so much. We truly appreciate your feedback. Happy customers make our days brighter!
Hello,
Thank you for your review. Glad we were able to help!
I've used flex jobs on and off for a few years now but it's to expensive and once you see all the jobs after a few weeks there is no reason to pay. But recently I signed up through a business email looking for freelance work, which there was none that wasn't through a third party, and I cancelled my account after paying the initial fee for two weeks. They still charged me for month. I would not recommend them for this, it's bad enough your charging people for jobs already posted on the Internet in other places for free. And now they're stealing.
Update: I heard back from support, and they couldn't even give me a full refund, just half. I was charged on the 15th, and it's now the 18th. You'd think they would at least prorate it for the two days. Avoid this company, you can find these jobs for free.
Hello,
We apologize for the frustration you've experienced with FlexJobs and the billing issue you encountered. It's important to us that our users have a positive experience, and we're sorry to hear that wasn't the case for you. Please know that we are continuously working to improve our platform and customer service, and we appreciate your input. If there's anything else we can do to assist you, please don't hesitate to reach out.
I would continue to use it but I'm unemployed and cant afford it
Hello,
Thank you for taking the time to leave us a review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
All I had to do was chat over the internet and my issue was resolved!
Hello,
Thank you for leaving a five-star shout-out for our agent!
It's a great place to find work that will fit the needs for your lifestyle.
Easy access to remote jobs in one place.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Unfortunately our funds have become quite tight and I need to minimize monetary outflow.
Hello,
Thank you for taking the time to leave us a review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
Gain trust and grow your business with customer reviews.
Gain access to vetted and verified remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, part-time to full-time - no ads, junk, or scams.
In addition, get exclusive access to both Career Coaching and Resume Reviews at a deep discount, as well as expert skills tests, valuable job search tips and articles, webinars with expert advice, educational guides and courses, and more. FlexJobs was founded in 2007 and has been featured on NPR, Good Morning America, Fox Business Channel, and thousands of other media outlets. Join today!
In 2007, FlexJobs founder and CEO - Sara Sutton - was looking for something better after losing her full-time job. She was already seven months pregnant with her first child and needed something that was going to be flexible but still help further her career. Sara knew these jobs existed but was overwhelmed trying to find them. That’s when the idea for FlexJobs came: A site where job seekers could find professional-level, legitimate work-from-home jobs, all in one place, without the ads, scams or junk found on other sites.
Hello,
Based on your review, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at https://www.flexjobs.com/contact, so that we can look into it immediately and get it resolved.
Thank you!