FlexJobs has a rating of 4.6 stars from 12,869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexJobs most frequently mention good experience, remote work, and part time. FlexJobs ranks 2nd among Work At Home sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
By joining FlexJobs, I was able to find a 100% work from home position as a Marketing Manager in the US for a global tech company headquartered in Belgium. It has been a wonderful experience and the perfect match for my expertise. Without FlexJobs, there's no way I would have found this opportunity on my own. I highly recommend paying the minimal subscription cost if you are serious about finding legitimate flexible positions - many with benefits!
Great service, really well put together. You can definitely tell that the people behind FlexJobs actually care about doing a good job, and that translates into all aspects of this online job search platform.
Unfortunately our funds have become quite tight and I need to minimize monetary outflow.
He handled my case w ease, great job and thank you.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Não consegui me achar para encontrar as oportunidades certas de emprego
Por indicação
Olá,
Nossos Especialistas em Atendimento ao Cliente ficariam felizes em fornecer dicas e conselhos sobre como buscar e aproveitar ao máximo nosso site. Por favor, sinta-se à vontade para nos contatar em https://www.flexjobs.com/contact
One completed application on this job site is worth 10 or 20 "Easy Apply" applications on competing sites, relevant to the response rate and time of the advertiser. I started my own business, however, and no longer need job search assistance. Thanks.
Hello,
Thank you for sharing your experience with us!
I was never able to access the subscriber's features on this website; every time I logged in, I was prompted to subscribe, and it would not let me access any other option on the website unless I purchased one of their plans, while I was already in their 3-month plan. I emailed Flexjobs when I noticed this happening and communicated the issue with them; they reassured me that they would cancel my subscription and refund me. I considered the matter solved. However, almost 30 days later (i.e today), I find a pending transaction toward FlexJobs of the 3-month subscription fee, in my bank statement. When I checked my account on FlexJobs it turnes out I am still in the 3-month plan. I checked my bank statement and have not seen a refund from them either. So, not only did they not refund or cancel my subscription as they had promised, but they continued to charge me without my consent. What's worse, there doesn't seem to be a way to cancel the ongoing subscription on my end, unless I contact them. Also, when I look at the status of my account it is impossible to know if my subscription is active, as it states: "Next Billing Date: 12/15/18" which is not accurate or makes any sense. Also, I have not received an order number or receipt from them either. I am deeply disappointed in this service. I have emailed FlexJobs, left a message through their website, and am writing this review here to escalate the situation, as this service is utterly *******@FlexJobs, please cancel my subscription and refund me.
Hello,
Thank you for reaching out to us and bringing this to our attention. We're sorry to hear about the issues you've encountered with your subscription, and we want to make things right for you as soon as possible.
Please expect a private message from us shortly, where we'll ask for more information to help us locate your account and address the issue effectively.
We understand the importance of resolving this matter for you, and we appreciate your patience and cooperation.
Thank you for your understanding, and we look forward to assisting you further.
The support was fast, efficient and very clear. I got all the help that I needed.
Hello,
Thank you for your review. Glad we were able to help!
This service was a disservice to me. Mostly tech jobs, but the pay is very LOW. I wanted a refund and was ignored after contacting Flex Jobs. I'm calling my bank to have the charges reversed since NO one has been helpful there. I do not recommend unless you have a tech job or want to accept a random low paying job, if you can even get one through that site, that is. Also, I cannot access my account at all since the account 'expired'. It's like I signed up and now don't exist.
Tip for consumers:
I cannot upload proof of purchase on this site. Please advise.
Products used:
None, this is a job site.
Hello,
We appreciate you bringing this matter to our attention, and we apologize for any negative experience you've encountered. It's our utmost priority to ensure our customers have the best possible experience with our products or services, and we are eager to find a solution.
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. They will be happy to assist you with your technical issue. Please feel free to contact us at https://www.flexjobs.com/contact
I greatly value the quality of jobs you all find and post, but the search functions could use some improvement. The subcategories will return different results than their parent categories, which makes searching for particular job types somewhat confusing.
It's a great pool of jobs you won't find on Indeed with better search functionality than Indeed.
Hello,
Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members' needs and preferences.
Its trustworthy and a range of listing to find a spot
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Lots of jobs to choose from, new listings every day, easy to apply.
Good reviews
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I think FlexJobs is a great way for someone to find a good job or career. It just happened that I was hired by a company that I had applied to a couple of weeks prior to joining FlexJobs. I would highly recommend FlexJobs to family, friends and neighbors. Thank you
I'm cancelling my account because I did find a job
Hello,
Thank you for your positive feedback! We're glad to hear about your successful job search and appreciate your recommendation. If you ever need assistance in the future, feel free to reach out. Thank you!
If it's not already in place, a brief consultation would be of value. I have a varied resume and am having trouble determining which direction to focus my job search. To have a team available to consult new clients who might be in a similar position to mine could be a value add.
Hello,
Thank you for taking the time to share your feedback with us. We are committed to using it to make positive changes and enhance our offerings.
I have a lot of complaints with this service and website.
You have to pay in order to see where the job postings are from and their details. The cost is 15$ a month.
The search functions and filters hardly work. When selecting remote or seniority level specifically, it doesn't even filter the results correctly ever.
When trying to delete your account or cancel your subscription, the website design prohibits you from cancelling or deleting unless you answer multiple questions and there is no "other" option. They demand marketing info from you on your way out or else they won't let you leave. I find this pretty hostile and unethical.
Useless site, waste of money, search functions don't work, bad customer service
Tip for consumers:
Don't bother. Find another website. This site has so much spam and too expensive
Products used:
Subscription/membership
* FlexJobs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Meanwhile, I got 4 in the same period on Indeed for free. Most of the jobs I'd hear back from a day later to say they were already filled. As I read through reviews here, they all read the same way. It seems very odd and zero like my experience. I'd be wary.
Tip for consumers:
Don't use it
Products used:
Job search
No good for Canadians DO NOT WASTE YOUR MONEY! Extremely disappointed with the site do not fall for it! If you do cancel before your 14 DAY PAID TRIAL ENDS YOU WILL BE BILLED A CRAZY MONTHLY AMOUNT! For something that will not benefit you at all!
Hello,
We're sorry to hear about your disappointment with FlexJobs. Our aim is to provide valuable resources for job seekers worldwide, including Canadians, and we regret that your experience did not meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our services.
Referred by a friend
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Fast response, low hassle, greatly done. Impressed. Great Chat Agents
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
And it's not like you even apply for the jobs on this site, almost all of them redirect you to another site, so you are constantly filling out the same information numerous times, confirming emails, etc. And let's not even get started on the "posted today" jobs that then send you to a dead link or job that is expired. I'm just not sure what I paid for, as this site does nothing extra than similarly dead wood Indeed boards.
Hello,
I am sorry to hear you are not finding jobs that meet your needs. Please know that we add new posts every day, so our database is continually being updated. I am sorry that you ran across a job listing that was already expired. We understand that this can be very frustrating! We do work very hard to make sure our database is current and accurate. Occasionally an employer will remove a posting before when they had initially stated.
We guarantee that all positions on our site will be hand-screened to be legitimate and scam-free, and offer work flexibility. Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
While I appreciate that they do the extra work of filtering out remote and/or hybrid jobs, I easily found many of these same jobs with free job search websites. They reel you in with a $2.95 14-day trial, which isn't bad at all. However, on my first trial with them, they cancelled my account a day early. After expressing my concern to them about their system, the next time I tried Flexjobs, I went ahead and set my account to be closed two days before the end of my trial to avoid charges--I was still charged the $23.95 monthly rate before my trial was set to end! Company seems legit in wanting to help people find jobs, but please DO NOT trust their auto-billing system.
Hello,
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen. Please be on the lookout for a private message from us shortly to obtain your account details.
Thank you!
I had a problem with my account and It was very professional solved. I'm very glad for it
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Honestly being in the position of unemployment is the worst in this day and age. I personally have Been unemployed for 85% of 2023 so I thought I would try a paid service such as this one. I've always been been wary of giving my card info for "free trials," and this is exactly why. I didn't receive any job emails and $24 was taken out of my account and today there is currently a pending $24. I tried to block them from trying to take more money out through my bank but unfortunately it is still pending, meaning I don't have access to that money again. That was supposed to be for groceries and now….I have no money for food. For most people $23 is no big deal but for me having $46 taken from my account with zero to show for it. Don't waste your money
Tip for consumers:
Just frustrating I didn’t get my full refund for a service I did not use at all.
Products used:
Nothing
Hello,
FlexJobs is a subscription-based service, and there is a membership fee to access our curated and hand-screened job listings. Our platform is dedicated to providing a safe and efficient job search experience by filtering out scams and unreliable job offers. While the membership fee helps us maintain the quality of our job listings and offer excellent customer support, we understand that it may not be the right fit for everyone's job search needs.
As stated on our billing page, our site Terms of Use, as well as on your receipt, all subscriptions are auto-renewed until canceled. I apologize for any confusion. Please send feedback@flexjobs.com an email with the name and email you used for your FlexJobs account and they can assist you with your refund request. You can also give us a call or contact us on live chat here: https://www.flexjobs.com/contact
Remote work
Hello,
You made our day with your review, thank you!
Flexjobs is the best. I just can't afford to pay for it right now.
Hello,
Thank you for taking the time to leave us a review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
This company claimed to provide refund within 14 days of signing up for their service but when I tried to request for the refund, they continuously ignore me. I have sent several requests by email and their website contact form, but received zero response at all. This is a fraudulent practice and I'm asking to file a chargeback with my bank on this. Please avoid this company!
Products used:
3-Month Full Access
Hello,
We apologize for the delay and are pleased to offer you a refund. Your satisfaction is our priority, and it's disheartening to learn that we didn't meet your expectations. Anticipate a private message from Sitejabber requesting additional information to locate your account. We are dedicated to changing your perception of us and ensuring you experience the excellent customer service we take pride in.
Thank you for your understanding.
As someone who works in education coordination/management, there are very few job opportunities. There are some educational jobs in the corporate world there, but they don't apply to me. Further, often hundreds of people apply to these jobs, so the chances of you landing an interview are rather miniscule.
I like my LinkedIn membership. Lots of transparency and insights.
Hello,
Thank you for your feedback. We appreciate your honesty and are sorry to hear that we were not a good fit for you. Your input is valuable to us and we will use it to improve our services.
In the meantime, we would like to offer you some resources that might be helpful in your job search. Please find a link to our blogs, where you can find articles on various job search topics. We hope you find them informative and useful.
Thank you again for your feedback, and we wish you all the best in your job search.
https://www.flexjobs.com/blog/
Gain access to vetted and verified remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, part-time to full-time - no ads, junk, or scams.
In addition, get exclusive access to both Career Coaching and Resume Reviews at a deep discount, as well as expert skills tests, valuable job search tips and articles, webinars with expert advice, educational guides and courses, and more. FlexJobs was founded in 2007 and has been featured on NPR, Good Morning America, Fox Business Channel, and thousands of other media outlets. Join today!
In 2007, FlexJobs founder and CEO - Sara Sutton - was looking for something better after losing her full-time job. She was already seven months pregnant with her first child and needed something that was going to be flexible but still help further her career. Sara knew these jobs existed but was overwhelmed trying to find them. That’s when the idea for FlexJobs came: A site where job seekers could find professional-level, legitimate work-from-home jobs, all in one place, without the ads, scams or junk found on other sites.
Hello,
Thank you for taking the time to leave us a review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact