FlexJobs has a rating of 4.6 stars from 12,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexJobs most frequently mention good experience, remote work, and part time. FlexJobs ranks 2nd among Work At Home sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
By joining FlexJobs, I was able to find a 100% work from home position as a Marketing Manager in the US for a global tech company headquartered in Belgium. It has been a wonderful experience and the perfect match for my expertise. Without FlexJobs, there's no way I would have found this opportunity on my own. I highly recommend paying the minimal subscription cost if you are serious about finding legitimate flexible positions - many with benefits!
Great service, really well put together. You can definitely tell that the people behind FlexJobs actually care about doing a good job, and that translates into all aspects of this online job search platform.
The site is laid out well, and has the ability to include or not include some search terms, but not being able to filter by salary range ended up wasting my time. If this is important to you, I'd suggest not signing up for their service. I regret it.
This company is fake that's why they charge you so much money to complete rip off and it's a ruse they know that you'll find out soon enough so they charge you ridiculous amount of money and they don't care I doubt my review will even be posted I'm sure they monitor this and they will not post this that's how they keep it and retain such a high rating!
Tip for consumers:
BUYER BEWARE
Products used:
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Hello,
We are very alarmed to know that you feel this way and are certainly prepared to change the experience you had with us. We completely understand and acknowledge that job seekers often have limited financial resources, and we are sensitive to this reality. At FlexJobs, we aim to offer a truly exceptional service that earns your trust and justifies your investment. This is precisely why we provide a satisfaction guarantee, ensuring that our customers receive the best possible experience and support in their job search endeavors. Our primary objective is to assist you in finding the right job and making the process as seamless as possible.
Please know we add new posts every day. Our database is continually being updated. We guarantee that all positions on our site are hand-screened to be legitimate and scam-free and offer work flexibility. We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
The Customer Service person that helped me was very helpful, kind and caring.
Hello,
Thank you for your review. Glad we were able to help!
Jorge was very nice. Provided a solution right away. Thanks
Hello,
Thank you for leaving a five-star shout-out for our agent, Jorge!
Google and LinkedIn have the same jobs listed, and they don't charge you to access them. Additionally, I find they only add a quarter or less of the jobs that apply to my search. I haven't had any real assistance from the site and regret paying for the year subscription. Just use free search engines.
Tip for consumers:
It is worth noting that they also almost always say the pay range isn't available but it is easily visible in the description. This site is a rip-off.
Products used:
Job board
Hello Meaghan,
I am sorry to hear you are not finding jobs that meet your needs. Please remember that we do add new posts every day, so our database is continually being updated. We guarantee that all positions on our site will be hand-screened to be legitimate and scam-free, and offer work flexibility. We are also happy to assist you with tips for searching and the best ways to use the site.
We would be grateful if you could share more details with us so that we can better understand how we can further improve; please send a message to feedback@flexjobs.com. Your feedback is important to us, and we are committed to making necessary enhancements to enhance our services.
Thank you for your time and feedback!
The billing department charged me a full month subscription well after I already canceled the subscription and account. I reached out to be refunded. They took 23.95 from my account, they only refunded me $10.26. When I reached out they, kept telling me I received my refund but would not speak to the full amount.
I finally was able to talk to someone on chat and they told me I didn't receive my full refund because I didn't reach out the same day that I was charged. First off, now I have a timeline to reach out for money that YOU wrongfully took from my account? What if I was busy and didn't see until later? Who checks their account every second of the day, and even if I didn't contact them right away there is no timeline on getting a refund on something you WRONGFULLY took. You shouldn't even still have access to my account. Secondly, I have proof that I sent in an email the very next day asking for the refund. It has now been close to a month of me asking for just the remaining $13, and I've had to jump through hoops just to get someone to answer straight. The last convo I had, I heard it was escalated higher and I would receive an email in 2-3 days. It's now well past that timeframe and nothing. The only thing to do now is report it with my bank.
It's sad that I have to do this with a company I at once was a member of, but if they don't do right by me I will continue to post everywhere until this matter is rectified.
Hello,
We sincerely apologize for any dissatisfaction you've experienced and are fully prepared to enhance your experience with us. We're here to address any concerns you may have.
Regarding our trial, it automatically transitions to our monthly access subscription unless you decide it meets your expectations and choose to cancel. This information is clearly communicated to prevent any confusion both before and after subscribing, including in the welcome email sent upon purchase.
We're eager to assist you with your refund request. Please keep an eye out for a message from us requesting your account information. Rest assured, we are committed to turning your opinion around and ensuring you receive the exceptional customer service we're known for.
Thank you for your understanding and your valuable time.
Warm regards,
Customer Service Team
I recently signed up for an account using *******@whatscookin.us email, and you haven't replied me, despite canceling my subscription same day. You also haven't replied my email to your team about the refund
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen. Please expect a private message from Sitejabber asking for more infomration. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Flexjobs offers a comprehensive platform with real job options. I have not really used my membership in its full capacity but cannot afford to keep my subscription. All the blogs and educational tolls offered are of well crafted to support anyone seeking employment.
Hello,
We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.
Well designed layout, easy to use, quick apply option is great! I was able to land 2 contracts and had multiple interviews or conversations via email with recruiters. Most success I've ever had through an online jobs site.
I needed a new pool of opportunities with more viable hiring opportunities. Sometimes jobs sites are outdated and you are applying endlessly to jobs that are not actually current, so frustrating. I found success within my first week of FlexJobs. I'll probably come back on when I'm ready for a new challenge but for now my contracts cover my bills and I'm so happy.
I have recommended FlexJobs to anyone I know who is thinking about, or needing, a remote position. The amount of job search resources alone pays for the subscription. Was super impressed with this site!
I was here to expire my subscription--I've gotten a 100% remote job which is exactly what I needed.
Paying for a subscription to see the company's full info gives me peace of mind knowing these are real, serious jobs, that I'm not wasting my time when sending my cv, and that if an opportunity shows up it'll be worthy
Because I want a real opportunity for a new position working remotely and the websites I used before weren't providing it
Great job postings; not sure how relevant because employers never called for interviews. Would have to go to company site and verify open positions on their careers page. Was good to see the number of flexible opportunities.
The jobs for those with my skill set seem mostly directed to product and sales based data analysis. I have not seen jobs posted from research based/think tank style organizations. That would be helpful.
FlexJobs has been great at finding jobs I did not find on other sites. I like how I can track my applications through until I've either accepted or rejected a job offer. The site is very user-friendly.
My sister uses it and likes it a lot
Great experience. Other opportunities came about. I may still be using FlexJobs in the future. At least it gave me a chance and prompted me to rebuild my freelance resume for the time being, which is golden.
I thought I was in intermediate need if more freelance work on the side, but not at this time. Maybe by end of 2020... or ealry 2021. We'll see.
Most of the FlexJobs job postings I checked into did offer some sort of ongoing remote/work from home options. My target market is a little off the well-beaten path (software testing), so good opportunities can be hard to find.
I chose FlexJobs hoping thereby to uncover overlooked remote / work from home opportunities in my target market. Ultimately, I did find such an opportunity by other means.
Its been great but my life balance is a not very flexible these days so I haven't had as much time pursuing job opportunities. I am still seeking work but I'll probably be able to make it more of an opportunity at the first of the year.
Great service, really well put together. You can definitely tell that the people behind FlexJobs actually care about doing a good job, and that translates into all aspects of this online job search platform.
Initial research suggested Flexjobs might work for my efforts to find part-time, at-home work at a fair rate. It worked out wonderfully. Knowing all the jobs had already been vetted have me great confidence.
Expire my account as I still want to see a few things before it's closed.
For mid-level job seekers and sales people, there are an abundance of opportunities, entry-level positions requiring no experience do not exist. Many jobs state entry-level, then ask for 2+ years of experience doing something in that field; doesn't make any sense.
Also, there are a variety of recruiting company posts, but none of them will get back to you. I contacted 4 different companies--through flexjobs, their website apply, email, and phone calls--and not one has responded.
I wanted to try it out, unfortunately, it's not for me.
Thank you for literally being the most helpful and organised remote job seeking platform out there; the user experience from start to finish has wildly exceeded every other service provider in this field.
Flexjobs has one of the best web site interfaces I've ever seen. It's VERY user intuitive, and I enjoyed having so much information at my fingertips. I'll be back - just need 6 months to get used to this new job.
Much better than searching up all these jobs on my own. Still, no one is hiring me unfortunately despite working on so many applications every day. That's not FlexJobs' fault so I'm still rating 4 stars.
4 and not 5 because I got confused at the beginning when FlexJobs would send emails with numbers like "50 jobs posted recently" which made me excited for lots of new jobs that day, but then I'd sign in and realize it meant 50 jobs over the past week, many of which I'd already applied to, and only about 10 new postings.
I'm happy for anyone who has found a job through FlexJobs, but it just hasn't helped me.
To try and find stable at-home work.
Unlike nearly every other world class job site, they don't have a 'smart resume parser ' that reads your resume and fills in such things as work history and tech skills.
I would have expected that having made me pay they would have invested in that kind of tool.
So use this site only if you're ready to spend 2-3 hours more in setup than any other site. You have to manually re-enter all your data to have it searchable in their format
I chatted with one of their customer service people and the bottom line from her was 'well clients search the tags you entered when you started up' They are pretty broad and way to limited for tech jobs.
It's nice if they force a client to read your resume instead of searching, but my guess is few do.
We appreciate your feedback and understand some of your frustration and, as we emailed you separately, we have refunded your subscription fee. Please understand that we agree resume parsing is an element of many job sites and can be helpful, our experience and testing show that it is not always of high quality (even with some of the best services having as low as a 50% accuracy rate, depending on the file being uploaded). While we continue to test options that will be up to our standards, it is true that FlexJobs does not currently have one live for users.
Instead, we offer our users the option to upload their resume upload instantly (if they already have one prepared, as it sounds like you do), and then to supplement their resume with fields in our resume profile process with key areas as you choose. These resume fields are quick easy-to-use drop downs, text fields and boxes which are easy to copy and paste the pre-written copy into should a user like to (rather than manually re-entering). While the time someone chooses to spend on their FlexJobs resume profile definitely will vary depending on each person and their career field, the average to do a complete profile in this way is about 30-45 minutes (although it can take as little as 5-10 minutes to do a more minimal profile).
Overall, the primary goal of FlexJobs is to provide an easier, safer, and more effective way to find quality, professional telecommuting, and flexible jobs. Also, as part of our membership, we offer many elements of our service that free job sites do not, such as expert skill testing in over 100 areas, member partner savings on products and services supporting a flexible work-life style, and attentive customer service.
Again, we have refunded your subscription per our Satisfaction Guarantee, and we wish you the best in your job search. If there is anything else we can do to help, please feel free to contact us at feedback@flexjobs.com or (866) 992-9222. Best regards,
The FlexJobs Team
Even though I was just checking you guys out to see what it was all about, I feel and believe this site will help people achieve their goals of finding a job, either online (remotely) or a physical location.
I saw an ad on one of my social medias and clicked on it.
Gain access to vetted and verified remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, part-time to full-time - no ads, junk, or scams.
In addition, get exclusive access to both Career Coaching and Resume Reviews at a deep discount, as well as expert skills tests, valuable job search tips and articles, webinars with expert advice, educational guides and courses, and more. FlexJobs was founded in 2007 and has been featured on NPR, Good Morning America, Fox Business Channel, and thousands of other media outlets. Join today!
In 2007, FlexJobs founder and CEO - Sara Sutton - was looking for something better after losing her full-time job. She was already seven months pregnant with her first child and needed something that was going to be flexible but still help further her career. Sara knew these jobs existed but was overwhelmed trying to find them. That’s when the idea for FlexJobs came: A site where job seekers could find professional-level, legitimate work-from-home jobs, all in one place, without the ads, scams or junk found on other sites.
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen.
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact