• FlightNetwork

FlightNetwork

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Overview

FlightNetwork has a rating of 3.1 stars from 1,267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlightNetwork most frequently mention best price, good experience, and second time. FlightNetwork ranks 17th among Travel Search Engine sites.

  • Service
    276
  • Value
    271
  • Shipping
    152
  • Returns
    208
  • Quality
    235

Proactively asks for customer feedback

This company responds to reviews on average within 9 days

Positive reviews (last 12 months): 53.3%
Positive
98
Neutral
13
Negative
73
108
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How would you rate FlightNetwork?
Top Positive Review

“HiMy name is Alvaro Piedrahita”

Alvaro U.
10/10/24

Hi My name is Alvaro Piedrahita. Thank you, it is one of, if not the best application for searching for commercial flights online… thank you so much for the effectiveness of your platform service! Respectfully.

Top Critical Review

“Bad experience”

Robert P.
8/31/24

I have no confidence in how Flight Network integrates with the airline reservation system. The reservation/email provides zero, nada information about seat assignments. This is an extremely unacceptable and unprofessional way to do business.

Reviews (1,267)

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Reviews that mention popular keywords

flight network (304) credit card (71) customer service (236) travel agency (19) booking agent (8)
Thumbnail of user robertp5779
Washington
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

I have no confidence in how Flight Network integrates with the airline reservation system. The reservation/email provides zero, nada information about seat assignments. This is an extremely unacceptable and unprofessional way to do business.

* FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user williamd4212
Hawaii
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Booked a flight a flex flight with cancellation for any reason. Realized I needed cancel within minutes of making the booking. Contacted the website through chat and was jerked around for about an hour and a half. Finally got them to cancel and was told I need to pay a $44 fee for cancellation. Also the link to the site from Google search makes it look like you are booking directly with SAS airlines

Service
Value
Thumbnail of user robertw6802
Alaska
1 review
0 helpful votes
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October 14th, 2024

Don't use them. I booked a very expensive flight (Frankfurt to Anchorage, AK) with them, and had to call them at least 20 times due to changes that were out of my control. They were no help at all, never called me back (they said repeatedly that they would), never emailed (again, they said they would). They were polite, but completely useless.

Tip for consumers:
Polite representatives, but they were completely unhelpful.

Products used:
Airline tickets purchased, never used

Service
Value
Returns
Quality
Thumbnail of user carolb3993
Bermuda
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I accidentally booked thinking I was direct with airline. I called back within 5 minutes to cancel and said no problem but they would with hold a sizable service fee. The text I received said no service fee...but would not accept the cancellation. I called and got no where.
They rescind on what they said and to date I have not received my credit.

Thumbnail of user alvarou6
Canada
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Hi
My name is Alvaro Piedrahita.
Thank you, it is one of, if not the best application for searching for commercial flights online… thank you so much for the effectiveness of your platform service! Respectfully.

Thumbnail of user gabriellee42
California
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Cost of adding a checked bag is not listed and none is included in ticket. As a foreign passenger this is extremely inconvenient as you offer no guarantee that I can even have a checked bag.
I never heard of a flight that does not allow checked bags

* FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user douglasa687
Washington
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

The policy of not allowing a "downgrade" of a ticket is absured. Had biz class seat but need to fly home day earlier. But as no biz class available earlier date, ticket useless...cannot even be used to fly economy. Perhaps the stupidist airline policy i have encountered.

Thumbnail of user mayowae1
Texas
1 review
0 helpful votes
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October 12th, 2024

The services is full of deceit and I will never advise anyone including my enemies to patronise the flight network. The flight network booked a deceitful flight from Kitchener to Halifax for me instead of Toronto to Halifax. In fact, they put Toronto (YKF) to Halifax whereas there is nothing like Toronto YKF since the airport code for Toronto is YYZ.

Please avoid using flight network by all possible means. They are fraudulent.

Tip for consumers:
Nothing

Products used:
Flight

Service
Value
Shipping
Returns
Quality
Thumbnail of user sruthym
AE
1 review
0 helpful votes
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August 16th, 2024

The worst agents for flight booking that i have ever seen, they took the payment, send the booking details to email but at some point, later the ticket got cancelled. On the day of the flight from the onboarding counter we came to know that the ticket is not existing at all. We had to book for the next early flight then with three higher than the former booking. Now liaising with them for the refund, but there is nobody to assist except the virtual chat session, which takes hours for checking just the status. If there is an option not to give any stars, i would have chosen that.

Products used:
Flight booking

Service
Value
Shipping
Quality
Thumbnail of user aldonam5
Canada
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

I'm very disappointed with what happen to me in your agency.When l booking the ticket l entered the data according to my passport but l could entered only first name Aldona but the second Anna I could not because it said l was using the wrong font.l entered several times and was still the same and l could not enter any more data.l decided left only the first name Aldona and there was no problem any more.But the fakt that there were to be two Names Aldona,Anna bothered me a lot so 18.09.24 l called you and l was informed that l would receive new e-mile with Aldona,Anna Misiak.l did not receive it so 19.09.24 l called you again and was told that adding name Anna to my first Aldona would cost me 60C$ and West Jet may want a fee.l do not feel guilty and l am very angry and from today l will avoid your agency.

Thumbnail of user dh990
Idaho
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

After trying to book a flight on another site where I kept getting messages after entering all my payment info, that "One or more of your selected flights is no longer available." I tried FlightNetwork and was able to book my flight at a cheaper rate. Next booking I'll start with FlightNetwork.

Thumbnail of user susank3217
California
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Can't get in touch with support for changes I click on support and the website does not come up.
Please give me a call. I need to change the last leg on my multi city travel I booked.
*******951

* FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user matthewb2688
Florida
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Flight Network wasn't the easiest and isn't very detailed. I don't feel comfortable going through this website. Maybe I'll sing a different tune when the trip is over, but when picking seats, it just asked me for aisle or window, not a specific seat. That doesn't give me any confidence in the rest of the purchasing experience. One page said I got a checked bag include and another page said no baggage included. Not straight forward at all.

* FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnr7845
Florida
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Poor. Not friendly to us. I don't know if I have a ticket or not, I need to start calling around to find our how I can get my ticket. They took my money but no ticket

Thumbnail of user jadn4
Lebanon
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I tried more than 10 webs + more than 15 agency no one could've found me 5 seats before 25 october, but with "FLIGHT NETWORK" it was the easiest and the best

Thumbnail of user jeffreyu197
Arizona
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Easy to work with and process itinerary. The time it took compared to other sites was extremely user friendly.

Thumbnail of user alaah18
PS
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I booked my flight for the weekend so I'm going out of town on Thursday and then back to my house in the next Very good

Thumbnail of user donicat
Oregon
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Easy to book my flights. Looking forward to my next flight on your airline. It would be nice to see another day added for CEC to Hawthorne.

Thumbnail of user justinel102
Belgium
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

So fast and clear! Thanks for you best fly offer! I can't wait to travel and I hope everything goes well for me and my family

Thumbnail of user victorg689
Indiana
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Good job when doing the application it was easy to understand all the information they gave me to buy the tickets and the explanation on the fly tickets

Thumbnail of user fredericks770
Arizona
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Too quick
To figure out the ins and outs.
New client.
So. Looking for great deals from an airline that I am not familiar with.

Thumbnail of user lotusl7
Canada
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Booking was easy. Had filter options. All worked out well.
It would have helped to know from the start that prices are shown in U.S. dollars.

Thumbnail of user tomp1633
California
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Great selection of flight options including "split ticket" flights. Good customer service via phone if needed.

Thumbnail of user tashnab
Jamaica
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Great flight booking experience from kayak to flight network. Will definitely use your service again.

Thank you

Thumbnail of user annef297
North Carolina
3 reviews
0 helpful votes
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August 28th, 2024
Verified purchase

Convenient, easy to use system, allowed me to check out all the options and figure out how they would best work for me - with ease!

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From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!

Company Representative

Thumbnail of user mariap2999
Maria P.
Director or ECommerce
Typically responds within 9 days

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3.1
1,267 reviews
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