FlightNetwork

Husband booked with flight network. Even though they advertise with refunding the difference when the flight price goes down the moment you actually see it happen and notify them they pretend it is not so. All sorts of lame excuses like: we don't see it on our site, even though you have the site open and send them a screenshot...

Or in short, they break their promise and tell you basically you are crazy.

Pretty sure this was our last time booking with those guys.

Flight Network had the best price of several agencies on the internet that I checked... and their search engine works; another site I tried kept saying "Ooops something went wrong, contact our agents"! The Flight Network website is easy to navigate and the e-tickets are delivered immediately. I'm impressed.

They genuinely do not care about their customers, the human behind the ticket that was bought. Be careful. Don't expect the amount reflected on the site is accurate or that they will answer your questions or concerns. They do not take accountability for any experience that their customers might have. They have no interest in taking any critique to better the experience of their customers. Very disappointed and will NEVER use them again. Just another big corporation that has lost site of the individual experience. Don't fool yourself, they really don't care, as long as they have your money.

They changed the conditions of my ticket sneakily on their own without my authorization after my initial ticket has been confirmed and issued to me. Can you imagine what will happen to you in the airport if they make your electric ticket void without your agreement and issue another ticket to you with a different condition?

They give you a number which you are not able to talk to anyone but able to hold on line forever. Their customer service MAY reply your email after 3-5 days but never answers the exact question and solves the problem. I've purchased tickets from them since 2011 and thought they were good, but now I know I was totally wrong.

Don't buy tickets from them or you will definitely regret when here comes a trouble. I have waited for their response for a whole week before I make this review.

While checking kayak for return flights from Tel Aviv to Warsaw, FlightNetwork popped up with the best price at the most convenient times for me. I was shocked to discover that that best price included all fees and taxes. I bought it immediately and with equal immediacy my confirmation returned followed by an e-ticket receipt. Surprisingly painless. I've already recommended FlightNetwork to my family.

I booked two flights this morning and the process could not have been more straightforward. The data entry was minimal and the ticked boxes saved me from re-entering data I already input. My only request would be a spot to enter a frequent flyer number.

I will never book a flight using Flight Network. Definitely get your ticket directly from the airline. When you need to make changes or choose seats you can't do it directly online and you have to contact the customer team at Flight Network which is based in India, very unhelpful and rude staff who don't have proper training. So disappointed will never ever use it again

We don't like to purchase flights until we have searched around on the internet. Every time, FlightNetwork came out ahead. We don't understand the bag feed through them, because it's not clear if it's $100 each way or total, but that fee is rather high and we generally find it cheaper by booking through the flight website. That being said, the booking and information is always very clear and promptly emailed to us.

This is, by far, the worst online experience I have ever had. I made an error in one of the passengers name and after 6 weeks of emailing back and forth I'm still left with the same problem and my flight is in less than 24 hours! I was told I could pay a fee and the airline would fix the mistake and then that was retracted and I was told I had to pay for another ticket! Stay away from using this company. They can't keep their word!

I contacted flight network several times. Each time they say that they have escalated issue but never got my refund back. I cancelled my ticket 3 months ago. They have received amount from the airlines which they have confirmed when I talked to customer care representative. But they have not given me money back. When I tried connecting them on phone the call never gets connected. It connected only for 1st time and after that line is always busy

They intentionally list impossibly low prices, only to scam you out of more money later. For example, when I submit the order number from FlightNetwork to the airline, they say that no such order number exists, but the flight does. Then, when I try to check in online, the FlightNetwork app magically fails to do so. I'll now be spending $200 just to check in, when the sum of the tickets cost was $430 (ie., half the cost of tickets just to check in). Any money I saved with FlightNetwork, has been lost to their irresponsibility and scummy practices.

I accidentally made TWO erroneous sets of reservations for flights (wrong dates) online and was panicked about how to correct the mistake. The service representative who answered the phone carefully and patiently helped me sort out the mistakes (cancelling the reservations with two separate airlines) and make new reservations with the correct dates. He also explained the costs involved clearly and walked me through seat choices at extra cost as well. I was so grateful for his knowledgeable help straightening out the mess.

Scam scam scam, a total con. Shame on you. I will make sure to report you to every credit card service to block your accounts.

Terrible company! Called them since one of the airlines cancelled a connecting flight so I needed to change it, they never answered my calls, left 3 voicemails and not a call back. Horrible company! They will also charge you more than what the actual airlines charge. First time and last time.

I thought this was a great place to purchase my ticket turns out these people are scammers. I told them I needed to leave 5/31 and return 6/5 but these people booked out for 7/5. I told them there mistake and and they were like nope can't do anything you agreed. They never allowed me to speak to a manager. Put me on hold for hrs to speak with no one. Worst place ever never again will I come here. These people suck there all fournier's that can't pronounce anything right.

I sent 6 emails over a month period with questions I needed answered. I an auto reply promising a response within a couple of days. No response ever came. Im still waiting. If you want a company that delivers what it promises this is one of them. They talk but they dont back the talk with action.

Tried to make changes to booking three times as no agent seemed to know what they were talking about. Was told charge would be $125 cad plus tax. After 50 minutes on hold was told total was $280, and then on another attempt $250.
They don't know what they are doing, most can't communicate well in english.

They posted a cheap rate to get my attention, by the time I checked out the flight was not was was initially quoted, they added on a ton of fees that were not presented on the confirmation page. Flight ended up being twice as much then originally quoted, took me 3 weeks to get a response from customer service. Asked for a supervisor, one never reached out. This company is a joke.

Always my go to place for air travel. Ability to see lowest prices from available airlines and choose the best itineraries for my schedule makes it smooth and crystal clear. Also, love that prices are all in and I know what I'm paying from the first click. No surprises makes me a loyal customer.

I have an open ticket with them and I have been trying to call them from the ONE AND ONLY (paid) number that they provide on their website ( *******959). All other 800 -toll-free US numbers are not working at all- no dial tone at all. I was on hold for one hour and it got disconnected. My hold for the second hour got disconnected as well. I paid in advance for two international tickets and they do not even answer the phone. I do not know what to do and where to complain!
Update: After 2.5 hours on hold on 07/22/2021, I was able to speak with a live agent, only to be told to contact the airlines. I had an open ticket and the airline website wrote to contact the ticketing agency. In any way, I contacted the airlines, United Airlines via online chat. They issued me a new ticket in less than 15 minutes and I even got a refund. I will NOT be using Flight Network again.

I have used flight network many times. I have had a withdrawal from my account and it seems near impossible to contact them to find out why or what this was for. It is the same amount as a ticket I booked months ago.

Hello I bought tickets in April to fly on june 17 2022, from
Las Vegas -LAX-Dublin
When we arrived at LAX for our flight we were not able to check in online said check in at airport.
Well at the gate the stuff there told us we are not on the flight our names do not appear at all.
So they told us that happens often someone is selling tickets with no booking on the actual flight.
It broke me right there I started to cry because I have not seen my family in 4 yrs and I was planning this trip for months.
Then our bags got lost no one knew where they are. It was a nightmare.
Do not use this fake company, we spent hours on calling them and they kept transferring us from person to person for 4 hours no one helped. They all are with strong Indian accent and few times even hanged up on us.

My wife and 2 children we're not able to board yesterday (27/10/23) flight Kul - Brussels due to tickets error. 24 hours waiting for ticket replacement. Not resolve yet. Customer service not helping much, kept us waiting even we reached at checkin counter 4 hours from the schedule. Will update the outcome.