• FlightNetwork

FlightNetwork

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Overview

FlightNetwork has a rating of 3.1 stars from 1,270 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlightNetwork most frequently mention best price, good experience, and second time. FlightNetwork ranks 17th among Travel Search Engine sites.

  • Service
    276
  • Value
    271
  • Shipping
    152
  • Returns
    208
  • Quality
    235

Proactively asks for customer feedback

This company responds to reviews on average within 9 days

Positive reviews (last 12 months): 52.9%
Positive
99
Neutral
14
Negative
74
108
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How would you rate FlightNetwork?
Top Positive Review

“HiMy name is Alvaro Piedrahita”

Alvaro U.
10/10/24

Hi My name is Alvaro Piedrahita. Thank you, it is one of, if not the best application for searching for commercial flights online… thank you so much for the effectiveness of your platform service! Respectfully.

Top Critical Review

“Bad experience”

Robert P.
8/31/24

I have no confidence in how Flight Network integrates with the airline reservation system. The reservation/email provides zero, nada information about seat assignments. This is an extremely unacceptable and unprofessional way to do business.

Reviews (1,270)

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Reviews that mention popular keywords

flight network (304) credit card (71) customer service (236) travel agency (19) booking agent (8)
Thumbnail of user mildac
Georgia
1 review
6 helpful votes
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March 12th, 2020

Never book with this company, after you give them your credit card info - they will change to any price they desire. Awful experience!

Thumbnail of user kaitlind1
Canada
1 review
0 helpful votes
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August 15th, 2015

I have used FlightNetwork to book almost all my flights. Always reliable and I haven't had a problem! Keep up the good work!

Thumbnail of user lynnes365
Canada
1 review
0 helpful votes
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November 30th, 2022

Refunds are impossible and they love to give you the runaround. Never again, this is the worse company I've ever dealt with.

Tip for consumers:
Don't waste your time or energy. You'll just be getting the runaround.

Products used:
Flights

Service
Value
Returns
Thumbnail of user jt126
Canada
1 review
0 helpful votes
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July 6th, 2017

I received a full refund wi 24 hours of my purchase... Zulu called me back and supported me thru the easy process.

Thumbnail of user kellym245
Minnesota
1 review
0 helpful votes
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November 27th, 2017

Haven't traveled in 10 years. Made it easy to attend my daughter"s wedding. Fast easy and economical on this old mans retirement

Thumbnail of user in1967
Washington
1 review
0 helpful votes
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November 26th, 2017

Good price, good itinerary. Got confirmation and e-ticket within a few minutes, verified by Singapore airline official website. We are very happy!

Thumbnail of user susanh305
Canada
1 review
0 helpful votes
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November 27th, 2017

Great! Presented all the options and held them available while I checked around. Saves time and is an efficient way book travel.

Thumbnail of user edeltrauds1
Costa Rica
1 review
0 helpful votes
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August 29th, 2019

I book through Flightnetwork all my flights since quite a few years. It is easy and always a good experience. Great web-site

Thumbnail of user imranp23
Canada
1 review
0 helpful votes
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April 5th, 2022

Scammer
Changed the price after I paid and then charged me $150 to cancel the booking.
There agents does not know anything

Products used:
scammer
changed the price after I paid and then charged me $150 to cancel the booking.
There agents does not know anything

Service
Value
Shipping
Returns
Quality
Thumbnail of user monila
Canada
1 review
0 helpful votes
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July 8th, 2017

Fully Satisfied with the service which I received today. Thank You. I will recommend everyone to buy ticket from this website.

Thumbnail of user rubyc197
Canada
1 review
0 helpful votes
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April 13th, 2022

Incompetent reps. Don't live here, have no clue about connecting flights or travel in general. Book your flights through the airline.

Tip for consumers:
Don’t buy from this company. But from airline

Products used:
Flight

Service
Value
Shipping
Returns
Quality
Thumbnail of user helent161
Canada
1 review
0 helpful votes
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September 9th, 2019

Except the refund policy about price down, you also remind me to buy a travel insurance for a mind of peace.

Thumbnail of user candicer30
Florida
1 review
3 helpful votes
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February 25th, 2020

By far the worst booking agency, made up fees and prices, zero customer service and rude staff. Do not recommend it

Thumbnail of user thit34
Australia
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

I bought 2 tickets return for my father and my aunty from Vietnam to Australia from flight network website. They sold the tickets included 1 hand bag 7kg and 2 baggages 2x23kgs each ticket. But when my father and aunty went to the airport and checked in, the airline said on their system they got from flight network these 2 tickets just have 1 baggage 23kgs each, if my father and aunty wanted to take the second baggage to the flight they had to pay more for that, US$150/1 baggage 23kgs. So my father called me and talk his from problem from airport, I called for flight network to talk to them, after 30' arguing with them, they said to me just tell my father and aunty paid first and took the receipt, send the receipt to them they will pay that money back. When my father and aunty came to Australia and gave the receipt to me, I straight away send to flight network, after around 10 request email, they tell me the baggage refund is not possible as glitch from airline system not their fault, if I want to get money back I can contact directly with the airline. Oh my god, I can imagine the big company can run the business like that, they totally irresponsible and liar… very bag company…

Tip for consumers:
Be careful this company, very bad, very liar.

Products used:
Flight tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user cesard7
Canada
1 review
0 helpful votes
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January 25th, 2016

I received and bought my ticket for a very cheap deal. I use more of time FlightNetwork. Good Job guys!

Thumbnail of user deborahl65
Canada
1 review
0 helpful votes
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July 6th, 2017

Helpful changing my flight after I booked on line and made a mistake with no extra charge I was told

Thumbnail of user markb452
South Africa
1 review
1 helpful vote
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November 27th, 2017

My online booking went very smoothly and I got great prices for my flights even in high season! Many thanks!

Thumbnail of user katiem136
Canada
1 review
0 helpful votes
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November 24th, 2017

Seamless booking! Thank you! We had no issues at all. We will use this website to book our next trips.

Thumbnail of user alexandrez1
Kansas
1 review
0 helpful votes
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June 12th, 2019

Charged my credit card more than they should. Explicitly said they would charge $1350, and ended up charging me $1,600

Thumbnail of user jennym198
Canada
1 review
0 helpful votes
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August 10th, 2019

Selecting and booking my flight with FlightNetwork was an enjoyable experience! Very user friendly site, great prices and quick confirmation!

Thumbnail of user vtmathew11m
Viet Nam
1 review
0 helpful votes
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May 1st, 2023

I booked from Hanoi to Danang on Vietravel for 28 April 23. From the beginning I cannot access my booking on airline site. Only the agent can. Called flight network and they said even if you can't acces reach airport on time and things should be fine

On 28th April some hours before the flight I get a mail, flight rescheduled after two! Days. Could never have imagined such a long delay.

Now comes the role of flight network. I called them to say 30 th is too late, but no help from anyone. Said contact airlines directly. Airlines ready to give me booking earlier ie on 29th, but said it seems agent ie flight network requested 30th without any reference back to me.

Once airline confirmed to me in person earlier alternate flight, I cannot access my booking on airline site. It says accessible only thro agent, ie flight network! Called multiple times to flight network and you guessed it, standard reply, talk to airlines. Then why are you the agent! Low cost we can't help blah blah...I know low cost, most airlines are nowadays. You have some responsibility if you booked a ticket on my behalf.

My advice to all avoid such insensitive companies, book directly on airline site.

Products used:
Flight booking

* FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomass240
New York
1 review
0 helpful votes
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November 30th, 2017

What more could you want? I got a great value and it took me a few minutes. It has made the planning portion of my trip very easy.

Thumbnail of user napan
Australia
1 review
0 helpful votes
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October 15th, 2015

Thank you so much for a very easy and super fast transaction. I will definitely buy from you again and recommend the site to other friends. :D

Thumbnail of user lorif147
Ohio
1 review
1 helpful vote
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July 29th, 2019

Hidden fees everywhere do not use. They don't show up until after you booked it. The won't remove the seats fee and charge to cancel the reservation.

Thumbnail of user stank75
Canada
1 review
0 helpful votes
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July 9th, 2020

Flightnetwork is not the same as it used to be. It is a big scam supported by air canada. Recent comments are true. Stay away from them.

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From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!

Company Representative

Thumbnail of user mariap2999
Maria P.
Director or ECommerce
Typically responds within 9 days

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