• Flowers For You

Flowers For You

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Overview

Flowers For You has a rating of 1.1 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flowers For You most frequently mention customer service, full refund, and next day problems. Flowers For You ranks 260th among Flower Delivery sites.

  • Service
    27
  • Value
    24
  • Shipping
    25
  • Returns
    10
  • Quality
    22
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
6
40
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How would you rate Flowers For You?
Top Critical Review

“Worst flower company ever”

ELLEN D.
10/28/24

I ordered flowers for my nephew's first child. They were three days late and although I was promised a better arrangement it was exactly what I ordered. I spoke to customer service 3 times and each time was told the arrangement was going to be better than what I ordered. I paid 82 dollars and this arrangement was exactly what was originally ordered. Save your money and contact a local florist.

Reviews (56)

Rating

Timeframe

Other

Thumbnail of user joshc410
Ohio
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

I ordered the flowers a week before valentines and they told me I'd receive i confirmation email or phone text and I didn't get either. Now that it's valentines and she didn't get her flowers I called them and they said they lost my order. So now my girlfriend has no flowers and I'm out 70+ dollars.

Service
Value
Shipping
Thumbnail of user kimmykim731
New Jersey
1 review
0 helpful votes
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July 2nd, 2023

I ordered the cotton candy bouquet medium-size and what I got was horrible it was not what it looks like online. It was so skimpy looking and the flowers didn't look fresh. Very deceptive advertising. I will never buy anything from them again!

Value
Shipping
Quality
Thumbnail of user francheskaa
Maryland
5 reviews
2 helpful votes
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September 22nd, 2023

I wish I would had done some research on this horrible company, I pay for the most expensive bouquet on the website and got a supermarket bouquet. Nothing like the pictures on the internet. This company is a scam and should be taking off the market

Service
Value
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Quality
Thumbnail of user lisaj1560
Tennessee
1 review
1 helpful vote
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February 21st, 2022
Verified purchase

I will never use this company again. I ordered flowers for my mom, she loves sunflowers. Flowers for you had a beautiful arrangement posted, so I ordered them. First of all, they DO NOT prearrange the flowers. Second the flowers didn't look like the picture at all. Not even close. Again, I DO NOT recommend this company. I will post a picture of their "arrangement" vs. what we got.

Service
Value
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Quality
Thumbnail of user michelleg1789
Belize
1 review
1 helpful vote
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April 28th, 2022

Horrible service. Flowers did not arrive as scheduled. Arrived next day at 2pm, after repeated attempts to get some help. Was refunded a portion, but then found out flowers she received did not look at all like I ordered (or what company makes you think you ordered). 2nd pic is what I supposedly ordered (wanted lots of purple and sunflowers) and 1st is what she received.

Thumbnail of user sheliaa13
Texas
1 review
1 helpful vote
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December 14th, 2019

I will never order anything from thease people. I paid extra to have flowers delivered to my mom who was in the hospital on the same day. It never happened. The customer service is horrible also. They act like scammers instead of a real business. Whoever read this review, please please dont order anything from thease people!

Thumbnail of user laural1391
California
1 review
1 helpful vote
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July 16th, 2021

I ordered for a funeral, they were delivered on time but the flowers were nothing like I ordered. So sad I couldn't be present at the funeral and wanted to send a nice flower arrangement but I was very upset when my sister showed me what they received.

Tip for consumers:
No to buy

Service
Value
Shipping
Returns
Quality
Thumbnail of user timp842
New Jersey
2 reviews
0 helpful votes
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June 7th, 2023

Ordered an arrangement on line for next day delivery... Never came. I was unaware I had to check my email to verify the order before they would submit it. Placed order again paying for expedite shipping...Never came... so an arrangement I needed in one day came 3 days later, while being charged extra for shipping...You can call customer service if you have over an hour to hold, get disconnected, call back- hold again, get disconnected... on and on. Never again!

Service
Value
Shipping
Quality
Thumbnail of user kimm2177
California
1 review
1 helpful vote
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May 9th, 2023

Put in order, site said card error please reinput, did it again, site just keeps saying error. Called bank, have 2 pending charges. Company says I don't just to reorder. After hours of back and forth they say I never placed order must be fraud on my card. Now no response. $150pending on card. Guess Mom gets no flowers. Horrible customer service. Blames customer. Will not take responsibility.

Thumbnail of user tinar432
Texas
2 reviews
0 helpful votes
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May 17th, 2022

Do not use this place... go directly thru a local florist!
My mother's birthday flowers never got delivered, then they did not know what happened, then they told me they did not deliver to her area. BS took me three days to get my money back, which they still wanted to deliver her flowers three days later: (

Tip for consumers:
call a local florist instead

Products used:
none - never delivered

Service
Thumbnail of user joed1440
Illinois
2 reviews
0 helpful votes
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September 25th, 2022

I ordered one day before flowers for a funeral.
No call, No Flowers.
When I called they offered a larger bouquet off flowers.
I said the Funeral was over. I asked for refund, they said would only give a partial.
After going back and forth they agreed to a full refund
Stay far away from them.
Cold and hard

Products used:
none,was too late. Funeral was over

Service
Thumbnail of user juliea976
New Jersey
2 reviews
0 helpful votes
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July 21st, 2022
Verified purchase

Ordered the sunflower boquet as a get well gift for my niece in the hospital. Purchased the large boquet (her favorite)2 balloons and a teddy bear. The only thing correct was the teddy bear! Boquet had one small sunflower One of the balloons was deflated. When I sent them an email to let them know my dissatisfaction they said they sent me a 35% refund! Really? I spent over a 120.00 save your money DONOT order from this company.

Thumbnail of user barbarac2111
Australia
1 review
0 helpful votes
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October 29th, 2021

Extremely disappointed. Bought what I thought was going to be a beautiful colourful arrangement in a vase with a bow also added chocolates and a balloon to make it extra specialfor a friend's 70th Birthday. When she thanked me she sent a photo of the arrangement. I was embarrassed - nothing like the picture on their site... flowers looked old and they weren't arranged but rather just placed in the vase no bow. Cost US$91.22. After complaining I received a refund of US$14.34. Not about the money all I wanted was a beautiful, fresh arrangement, as pictured, to be sent to her... which is what I would have expected them to do.

Service
Value
Quality
Thumbnail of user conniem529
South Carolina
1 review
0 helpful votes
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July 22nd, 2021
Verified purchase

My daughter purchased for me for mother's day a personalized vase with my deceased grandsons picture on it I put flowers in the vase 3 times and the picture started to come off so I called and asked just for the picture to be replaced of my only grandchild who was murdered they told me they couldn't and offered me 12.99 the cost of the vase I didn't want the money I want the picture long story short they will not replace the picture and buy the end gave my daughter a full refund I will never order there over priced garbage that they won't stand behind ever again I wouldn't give them 1 star but it made me

Tip for consumers:
Don't buy there overpriced merchandise won't stand behind it

Products used:
Customized vase

Service
Value
Shipping
Quality
Thumbnail of user alexm1796
Ohio
1 review
0 helpful votes
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March 12th, 2022

Ordered a bouquet of roses, and edible arrangements for my girlfriend birthday jan 28th, the roses came a day early on the 27th, the araangements have yet to come, they supposedly refunded my money, its march 11th, my bank still have gotten my reversed payment from them

Service
Value
Shipping
Returns
Quality
Thumbnail of user adriennet19
California
2 reviews
0 helpful votes
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July 18th, 2019

I wish I had read the reviews before I wasted my time and money on such a horrible service. I paid for expedited delivery for my daughter's birthday. Balloons to be delivered Monday by noon and flowers to be delivery Tuesday by noon. Not one time did I get a call that on Monday that the balloons would be late. I had to call and then kept getting repeated apologies. Tuesday was the same. I was so upset. I cancelled and told them I want a refund. I get an email Tuesday at 8:47 pm that the flowers were out for delivery. ABSOLUTE WORSE EXPERIENCE EVER!

Thumbnail of user mf401
Illinois
1 review
0 helpful votes
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May 9th, 2022

I placed an order for two different arrangements going to the same address on the Saturday before Mother's Day (the 7th). I received two emails stating that they were delivered on the 7th. First arrangement arrived on the 8th at 8:26 AM. The second arrived on Monday the 9th at 10:00 PM and was left on the doorstep. The flowers were not what was ordered, not even the color yellow that was ordered. The flowers were very sparse with a lot of greenery. Definitely not worth the money.

Tip for consumers:
Do not use this site. Unable to provide florist name to check on accurate status

Products used:
Flowers

Service
Value
Shipping
Quality
Thumbnail of user jasonl1612
Alabama
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

The "Bursting With Joy Bouquet" was a huge flop! Only a fraction of the beauty represented by the high gloss marketing photo was evident. Truly, I was embarrassed when my friend texted me a digital picture - the floral arrangement looked messy with dark burgundy and completely lacked the orange pops of color bursts depicted in the floral PR advertisement. The front-facing star lily was bent!

Precision to detail and celebratory orange flowers were principle draws of your merchandising tactics that led me to ultimately purchase the splendidly configured bouquet. Unfortunately, the final product was not high-end and failed to live up to its name - there was no joy, only drab.

To the company's credit there was one commendable, eye-popping visual of the floral arrangement: the breathtakingly beautiful yellow roses. I am grateful for the swift customer service response via email along with the 30% merchandise refund; though, it should have been 90% since I ordered the arrangement 12/21/2022, allowing for an entire 7 days to fill my order according to website marketing visuals. I feel drained and somewhat defrauded with partial economic remedy disproportionate to the loss of face and energies expended to rectify this miseable faux pas.

Tip for consumers:
Photos of floral arrangements on the website are deceptive and not a true visual representation of the final product. Don't be deceived.

Products used:
None

Thumbnail of user janes1530
Pennsylvania
1 review
0 helpful votes
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December 8th, 2022

I WAS TOTALLY EMBARASSED BY THE BASKET I ORDERED TO BE DELIVERED TO MY DAUGHTER FOR HER SPECIAL DAY. VERY EXPENSIVE AND MISLEADING. LOOKED LIKE A CHEAP FLEA MARKET DESIGN.SUPPOSED TO LOOK LIKE #2 &#3 PICTURE...BUT I GOT #1! $60 WASTED!

Thumbnail of user candyc149
Florida
1 review
0 helpful votes
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October 13th, 2022

Such a scam
Non American workers who do not care about your situation
Take you in circles
Ordered Wednesday /same day delivery
Never came
Waited patiently after talking to a representative who promised me his word and guarantee it would be here Thursday
Still nothing
Sent my order to two different florist and got an email saying delivered but my brother said it never came
So pissed because my sister in law mom died of cancer on Tuesday
Wanted to send flowers since they live many states away
So angry at this scamming company

Don't ever please DONT EVER ORDER HERE
IT WILL NOT COME
Needs to be shut down

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanq352
Michigan
1 review
0 helpful votes
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May 11th, 2021

Ordered at 6am Flowers never delivered. Contacted them 3 times they will not gibe florist info and just keep saying soon. The reps foreign and not in the UD

Thumbnail of user amberleem2
California
1 review
1 helpful vote
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May 20th, 2021

I was feeling very generous this Mother's day and wanted to surprise my mom, mother-in-law and grandma. So, I ordered 3 premier beautiful bouquets (in the pictures) I spend over $300 and my mom never recieved her order which was suppose to be delivered on mother's day. It was NOT! Infact after I called it took almost a week for my mom's mothers day flowers. Pretty crappy business! They offered me a discount. My mother in law and grandma did get their order but not the big bouquet sizes that I ordered, they were the small bouquets and didn't look anything like the pictures. Very bad experience. DO NOT ORDER FROM THIS FRAUDULUANT COMPANY!

Thumbnail of user joannt99
Florida
1 review
0 helpful votes
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June 2nd, 2021

The site states that the flowers will be delivered on the same day. I ordered flowers on May 28th to be delivered to my sister for her birthday on May 31st. She did not get them until June 2nd. On top of that I get an e-mail saying "sorry but we sent a different set of flowers". She got her gift late and not even the one I ordered.
DO NOT USE THIS SITE.

After sending a copy of this review to Flowers For You, I received a call from the company offering me a refund and to send flowers to my sister as an apology. Big difference.

Tip for consumers:
USE SOMEONE ELSE

Did better but late

Products used:
FLOWER DELIVERY

Thumbnail of user donnam1766
New Jersey
1 review
0 helpful votes
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January 30th, 2021

I ordered a bouquet of flowers for my daughter's birthday it didn't arrive until the next day and it was the wrong flowers. A horrible experience. I am so angry and upset about it. Never again.

Tip for consumers:
Yeah, don't.

Products used:
Didn't use a product. Was sent the wrong flowers.

Service
Value
Shipping
Returns
Quality
Thumbnail of user janetl57
New York
1 review
1 helpful vote
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March 12th, 2017

Was very very careful to select an orchid plant that could be delivered on time. Paid extra for next day delivery. Received immediate confirmation on site, stating date of delivery (next day), as well as a follow up email. When I did not hear anything about the orchid from my mother in law, I went onto the "track my order" link, only to find that they had "rescheduled" my order for the following day, without, of course, contacting me! I called customer service, to complain. I told them that I intended to list my experience as a review, as well as contact BBB. When customer service was unable to help me, I asked for a supervisor. By the time I got through to Shanice, all I could hear was her entering info into a keyboard as I spoke to her. Guess what? An email suddenly appeared, "contacting and apologizing for the delayed scheduling". It wasn't there before. Shanice offered to refund my $ (which they took immediately, although they did not deliver), and to send a bouquet at no cost the following day. When I asked to see what they would send, she said she was unable to show me. STAY AWAY!

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