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FoamOrder has a rating of 2.0 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FoamOrder most frequently mention credit card problems. FoamOrder ranks 103rd among Beds sites.
I have bought so many dog beds for My Dobermans crate and nothing fit and they get all lumpy. So I went with a custom foam piece from FoamOrder! Pretty easy, I measured, put in the dimensions and chose a fabric. Fits like a glove and he will no longer be stealing pillows to fill out his crate. We're Happy.
The order is already 7+ days late, beyond the 4-6 week expected timeliness standard. There has been NO communication from Foamorder.com. They simply will not provide a date when I can expect my cushions, and certainly will NOT commit to anything. Nor will they reply when I left a message. Absolutely abhorrent service. There is no telling whether or not cushion will be of good quality because at this point I really don't expect to ever receive it. I'll be pursuing a full refund, but based on the professionalism (lack thereof) so far, you can be sure that it will be a struggle. I have contacted Foamorder 3+ times via their online "contact us" button and via a telephone. Reference Order 220959.
My order was missing the Dacron wrap and they communicated with me until the order was corrected to my satisfaction. My sofa feels like new again. Highly recommend!
Tip for consumers:
Customer service was fantastic!
Products used:
foam cushions
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Since 1999 Foam Order has been providing comfort in the form of Latex mattress, platform beds, memory foam mattress, patio cushions, bedroom furniture, furniture cushions, natural mattress and folding beds.
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