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Football Fanatics

How would you rate Football Fanatics?
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California
2 reviews
4 helpful votes
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Horrible with returns!
December 27, 2010

Horrible with returns! I sent in a return a month ago and still have not been credited my refund. I have contacted the site numerous times and they just send me a generic email response stating it takes about 10 business days. I will never order from this site again for fear if I don't like something or it doesn't fit i will not get my money back!

Date of experience: December 27, 2010
North Carolina
2 reviews
1 helpful vote
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I love it when I see the delivery guy holding an order from FootBall Fanatics. My friends and family send me a lot of gifts through this website. I thought I should give them a thumbs up!

Date of experience: May 8, 2015
Florida
1 review
0 helpful votes
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HORRIBLE SITE
October 25, 2016

I placed an order on Oct 3rd - it is now Oct 25th and I only received 1 of the 3 shirts I ordered they showed they all shipped at the same time but they DIDN'T! I have called 3 times and the last call I asked them to please refund my money - this still has not happened... I was told for over a week that my items would ship and guess what they NEVER did. And they have no reason when I call back just that the ticket is still sitting there! Please beware when ordering from this site most likely you will never get what you order and they will never refund you your money! STAY AWAY!

Date of experience: October 25, 2016
Georgia
2 reviews
18 helpful votes
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Excellent company always receive my product in a timely manner and they sell quality stuff would recommended this company with five stars... and great prices

Date of experience: August 13, 2014
Texas
2 reviews
3 helpful votes
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ORDERED ON DEC. 5 2016
December 6, 2016

This is as current as it gets people. Last night I ordered from FootballFanatics only to find out they sub their orders out to China. IMMEDIATELY AFTER MY PURCHASE MY CARD AND INFORMATION WAS STOLEN... as you would expect no response from FootballFanatics or the China company jerseyoutlet.com. TERRIBLE BUSINESS. Now I have a cancelled card and no way to pay bills. LESSON LEARNED. It states it's a worry free shopping site and trusted and that is a LIE! Leave their website immediately. I was charged twice for the same jersey. The 1st order stated my card was declined. SCAM. DO NOT BUY ANYTHING FROM CHINA and be very careful. With sites that are run in the United States.

Date of experience: December 6, 2016
Texas
1 review
1 helpful vote
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Order done on Dec
December 29, 2008

Order done on Dec. 17th, never shipped and now out of stock! - This site was found by my son who only wanted to send something to a girl for Christmas.
I ordered a blanket throw and it was never shipped!

Date of experience: December 29, 2008
Texas
1 review
1 helpful vote
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I placed my order late Thursday night/early Friday morning with three day shipping. I checked the status of my order the following Monday only to find out it was still in "NEW" status. I called customer service who explained that I would receive my items by Wednesday. Wednesday rolled by and my order was still in "NEW" status. I then called customer service again who then told me that they had NO idea why my order had not shipped yet and that they would look into further and call me back. There was a catch though! The customer service agent said that it would take up to FOUR days for them to call me back with an answer. FOUR DAYS, are you kidding me? Tell me how a three day shipment turn into a ten day shipment! Three initial days, four days to research the problem, and three more days after that to receive my order if they send at all! Stay away from this site. They are nothing but scammers!

Date of experience: July 20, 2013
New York
1 review
0 helpful votes
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Worst company ever
January 22, 2024

They sent me the wrong items and want to charge me to send them back to China. Going back and forth they were trying ti offer me a discount to keep the items which I have 0 use for. Told me I have to return them and pay for the shipping. DO NOT BUY FROM THIS COMPANY!

Date of experience: January 22, 2024
Connecticut
3 reviews
6 helpful votes
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Even though I have never purchased from this website, I do know that it is a fake. The checkout is not secure, and it doesn't say "Official Partner." The official site is "fanatics.com" DO NOT PURCHASE ANYTHING FROM THIS WEBSITE!

Date of experience: June 23, 2017
Ohio
1 review
0 helpful votes
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Do not order from here
December 16, 2020

This place is an absolute JOKE can not get the ONLY item I bought correct horrible customer service completely unorganized. Will 100% NEVER place an order here again. #Terrible

Date of experience: December 16, 2020

Overview

Football Fanatics has a rating of 1.3 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Football Fanatics most frequently mention and customer service. Football Fanatics ranks 139th among Jersey sites.

service
8
value
8
shipping
7
returns
3
quality
5