Football Fanatics

Paid a premium for piece of sh! T product. Will be getting back a refund, in one way or another. See for yourself...

They offer a wide array of team products BUT BEWARE. I ordered a sweatshirt and a hoodie as Christmas gifts for my niece and nephew both going to the same address. In placing the order, the website was very difficult regarding addresses for shipping to someone besides yourself. So I called customer service and asked for help. After a very long wait, she walked me through and i thought all was fine. Then, the nightmare started. I received an email that my address had been corrected. What she did was remove the house number. My niece received a phone call from FedEx saying they had a package but couldn't deliver it because it didn't have a house number. She confirmed the house number, but still wouldn't deliver it! They said the shipper needed to confirm it.
So i tried to reach Fanatics customer service. They had removed the number from the website. After doing a lengthy web chat, i asked for a live customer service person. They finally got on the phone and said, they could not call FEDEX, and that the package would be returned and credit issued. They would not confirm which of the two items or if both had been in that package. So I re-ordered both items.
My charge card was double charged for the first order; then, I received two sweatshirts; one without the house number was delivered, and a second one, In attempting to return them, I was shown that the shipping cost of $9. L95 would be charged. I felt this was wrong. I didn't make the error. Fanatics did.
I have tried to talk with someone and canned get anyone to help me; I called a number I found through google, but after more than an hour wait, I gave up.
My recommendation is to stay away from this website.
Unhappy Christmas Shopper.