FootballTicketNet

Bought tickets from New Zealand, in 2023 for a game in Rome in 2024. No tickets arrived until about 2 days before the match - which was worrying as we were en route by then.
FootballTicketNet advised by email the day before not mention them if we were questioned about the tickets, instead to say "they were given to us by a friend". This was equally worrying.

When we arrived, no one questioned them - but they were appalling seats. Right behind a glass panel and several steel bars; I had not paid for obstructed view seats.
We also discovered that the €115 (each!) that we paid for tickets was significantly higher than a local would have paid. (I was quoted about €50 for a much better area of the stand)
I strongly recommend not using this site. Instead, contact a club directly, if you can.

Bought 3 tickets for Euro 2024 (France - Belgium). Tickets were 'guaranteed up to 4 seats together'. Finally received the tickets the day before the game, turned out 2 of the seats were together and the third in a completely different block. Immediately contacted them, but no response from them whatsoever. I had to sell the tickets to a least recover some of the money that I spent, because their service fees are absolutely through the roof. Right before the game starts they contacted me to send the tickets back to them to see if they could provide me with new tickets. Since the tickets were sold because they provided no assistance at all, I could not send the tickets back and now they are claiming that I 'refused their assistance' because I sold the tickets. I didn't ask for a full refund, just a refund of their service fee (€225 for 3 tickets!) because they did not provide the correct tickets, but in every email they send me they are basically laughing in my face.

Absolutely vile, criminal organization. Avoid at all cost!

Purchased 2 VIP tickets for the Real Madrid vs RB Leipzig match on 06/03/2024.

However, we were declined entry, because of cancelled or fake tickets.
We contacted support, of course and they cannot help and tried to offer us another tickets, but it was very late and without guarantee that the new tickets would give us access to the match.

We asked for an immediate full refund, but they sent us several emails, like we will check and so on, so on.
Unfortunately, they didn't answer until now.

Fraud! I got a ticket that didn't work. Stewards in the stadium said "it's fake". And I didn't get a refund for it. They just stoped communication. Cheaters!

I purchased 5 lower longside (near the pitch/playing field) tickets to an English premier league game five months in advance. The tickets were delivered about 23 hours before the game. They were completely different - upper seats behind the goal. I complained and was told that these seats (and included access to hospitality suite) were better than the ones I originally purchased.
At the time of purchase the tickets I chose were more expensive than the ones I received. Between the time I purchased and received the tickets, the Liverpool manager had announced his departure and the price of tickets skyrocketed. I did not get the seats I paid for.

Read all the negetive reviews here, I was very concerned if I will get my tickets or if they will be Vaild or not. I got my tickets 1 day before the FA cup semifinal Man city vs Chelsea. Had no problem with it. I would recommend getting only E tickets. Price is quite high as well.

Sent blurry etickets that look photoshopped. No dispute of complaints procedure. Unhelpful chat assistant. Not able to complain via website as we form not working. Beware. Do NOT use ever. Fraudulent

Paid 600 US dollars for Arsenal ticket.
Contacted day of match with instructions that sounded sketch.
Fake tickets delivered 15 minutes before match.
Then I was blocked on email.

I was scammed, I could not get into the tickets I bought for the Brenford game. Neither of the 2 tickets worked at the box office, an error appeared making a queue and the stadium staff had to intervene, they asked where we got the tickets from. The salesman stopped writing me back, I will not leave the matter like this, I feel strongly cheated by football ticket, I do not recommend to anyone. If you do not want to have stress then do not buy from them.

I bought the most expensive 4 tickets available on their website and then I travel with family all the way from Sydney to Madrid thats 23 hours in the air plan to see the game and just 6 hours before the match start we received our tickets in different rows 2 by 2 in result of that we lost our money and had watch the game from our hotel room. They could not help they did do any thing. Lost around 10.000 US

Be wary of this website as they sell illegal tickets and when you cant use them at the stadium, they will come up with all sorts of excuses not to refund your money. Luckily i purchased the cheapest ticket for the Arsenal Liverpool FA Cup game on 7 Jan 2024 at £99 and true enough could not gain access to the stadium. My mistake also for not reading the reviews posted here before booking the ticket. Pls be forewarned.

Bought 2 premier league soccer tickets on Oct 7 for an Oct 8 match. Never received order confirm or tickets. Provided 2 email addresses. After several long holds, online chats, and customer service discussion with at least 5 different reps - issue never resolved. Disputing charge now. Do yourself a favor and buy from a reputable firm NOT FootballTicketNet

I ordered ticket for the away fans section, Crystal Palace v Arsenal. They sent me home fans "hospitality" tickets, claiming they were more expensive and won't refund me since it's an "upgrade".

I was only interested in the away fans section. I had to cancel my whole trip, as the price for away seats had gone way up on other sites since I first ordered.

They ruined my summer vacation, and didn't even try to help. Please stay away! I have ordered on other websites before without fail, and this is the first real scam site I have come across.

Bought 2 tickets to see PSG play in Paris. They were to be together. They were not. They offered me 3% refund. My kid is so upset. Travelled from Dublin.

We bought Manu/Newcastle tickets for Dec 26. We live in Canada and when the date changed for the match, we could no longer attend, we have to fly home. Instead of doing the right thing and re selling our tickets (which they could and make more money) they offered us 50% of our money back. That is criminal... DO NOT use them... The guy on the phone actually suggested that we change our flights...

We paid approx $500 for an FC Barcelona game and were guaranteed seats together via email. Instead, FootballTicketNet booked seats with consecutive numbers but in different sections. This was confirmed by two staff members at the stadium when they forced my girlfriend to move. When we complained to FootballTicketNet, their customer service rep (Max) stated that we were mistaken instead of taking accountability and refunding us. Shameful. Avoid booking with this company.

Thieves is the least thing you can say about them.
They promised premium seats when i picked them up on their website, paid a fortune and ended up sitting last one up the stadium.
Sending a claim won't work also so do not bother claiming if you get screwed.
Never again.

Warning. Warning. Stay away from this company. We bought 4 x tickets to 149 pound piece and got tickets for 55 pounds apiece. So stay away. So we could say goodbye to 400 pounds.
They guarantee seats couple of ways. It was also correct in the first case. My son aged 9 years had to sit with a man he does not know.

Refusing to give money back. Match Tottenham x Arsenal will be on empty stadium due to the Corona virus, company is unwilling to send money back. Offered voucher for the money spent, after refusal offered 110% value voucher. They present themselves as secondary market ticket reseller so I believe they actually haven`t bought the tickets at first, so there is no reason not to return money. SCAM! My beautifully thoughtful birthday present turned into nightmare and wasted money and a lot of time.

This process started off on the right foot but ended up a complete disaster. The company failed to deliver the tickets as initially agreed to (which they can do based on their terms and conditions). When we did get the tickets, they were not the tickets/section we had paid for (again, they're allowed to do this) and finally they refunded is 10 pounds per ticket as compensation... Wow. Absolute nightmare all around, their terms and conditions are set up to take advantage of customers, management, or lack thereof, should be ashamed to run such a business.

I needed to purchase tickets for myself and three of my friends to attend two games in London and Barcelona. I did some searches on google and came across footballticketnet. Although the website did not have the best reviews, I decided to give it a shot. I gotta say that I was really really really impressed. They delivered the tickets right on time. They always picked up the phone and answered my emails whenever I had a problem. Yes they are a bit pricey but given the service they provide, it is worth it.

I have twice been let down by this company and had one good experience. I flew all the way from Sydney to Madrid (at great expense of time and money) on the basis that I had purchased a ticket through Football Ticket Net. On arrival they informed me there was no ticket. The money was refunded but the promised compensation has never been paid.
For a different game, at Wembley, I was told to meet someone at the stadium - they arrived late and the "ticket" had already been used so I could not get in. These are "once in a lifetime memories" destroyed by unreliability, delayed delivery and promising things they don't have. Even my good experience (Istanbul derby) was nerve wracking as the ticket was only delivered on the day of the match and I had no idea if it would arrive.

I purchased four tickets for Man Utd V Fulham 9th Feb 2014. I am sorry I read any reviews about football ticket net as they all had me up the walls and was expecting the worst. I need not have worried as tickets arrived in our hotel the night before game as promised and seats were in Alex Fergusson stand. The only problem I had with ticket net was trying to get them on phone. Like a lot of businesses today email is how it is done. All emails were answered quickly. Tickets were a bit pricey but it was the only way I was going to get tickets. I would use the services of football ticket net again. Experience would have been a lot better if Man utd had won.