• FootballTicketNet

FootballTicketNet

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Overview

FootballTicketNet has a rating of 2.2 stars from 329 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FootballTicketNet most frequently mention new tickets, credit card, and full refund problems. FootballTicketNet ranks 235th among Sports Tickets sites.

  • Service
    113
  • Value
    111
  • Shipping
    110
  • Returns
    44
  • Quality
    110

This company does not typically respond to reviews

Positive reviews (last 12 months): 5.9%
Positive
1
Neutral
1
Negative
15
32
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How would you rate FootballTicketNet?
Top Positive Review

“Do not buy tickets from them!”

Katja S.
5/3/24

Lousy. They don't worn you how common it is that the games are re-scheduled and no return or compensation policy, even they have not even delivered the tickets; that happen only 1-2 days prio the match! " We received your request to cancel the order. According to our Terms and Conditions, no cancellation is possible. The seller like the club is not cancelling the paid and confirmed orders.We regret but no cancellation is possible at this stage. Tickets will be delivered as ordered."

Top Critical Review

“DO NOT BUY FROM THIS COMPANY”

Susan B.
8/23/24

They advertise that you can buy electronic tickets and then you are advised that the tickets have to be delivered and that you may not get them until the day of the game. When you try and get money back they will not reimburse. Review all the negative reviews across sites this happens to a lot of people. You will lose your money and you will not have a ticket for the day and in many cases they get a ticket but then it does not work to get you into the game. DO NOT BUY FROM THIS COMPANY.

Reviews (329)

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football ticket (105) customer service (65)
Thumbnail of user eszterj
Hungary
1 review
0 helpful votes
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April 25th, 2017

Perfect, correct and very-very good company! Everything was good! We always got the tickets in time, in correct way!

Nice to meet You. I hope, i will have possibility to buy another tickets in this way!

Thumbnail of user simonec7
Malta
2 reviews
21 helpful votes
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September 30th, 2013

I bought tickets from footballticketnet.com for Tottenham vs Chelsea (Saturday 28th Sept) and all went well.

They were a lot more expensive then face value (which the website clearly states) but since its so difficult to buy tickets then I guess its to be expected.

I received a PDF of the tickets the day before the match - although they were bought in August- which caused me to worry for a while, since reviews of this website were not great. However it was all worry in vain as communication with them was great 9both by phone and email) and the tickets were genuine.

With all the scams going on, I guess it was natural to worry but footballticketnet.com are the real deal and basically since tickets are released only days before a match then all you can do is wait!

I felt I had to write a review as its so totally unfair for this website to be written off as 'unauthorized' and that they are not delivering tickets etc.

Thumbnail of user stevej118
Missouri
1 review
3 helpful votes
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May 18th, 2016

Went with my son to watch Juventus in Turin last month vs Lazio, tickets were ordered via

Football Ticket Net after we have red mostly good reviews about them in this site.
We got Category 2 tickets in a good price, ready to download 2 days prior to the match and in a reasonable price.

The match was awesome Juve won 3-0 and my kid had a great time and it was an amazing experience we will both never forget. Next soccer match we will order again via Football Ticket Net for sure.

Service
Value
Shipping
Quality
Thumbnail of user orlandor16
GB
1 review
36 helpful votes
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April 16th, 2014

Looking for online service I can count on… =footballticketnet.com!
I easily booked the football tickets online, and received a great service:
The tickets arrived in time (as promised).
Seats were in a great location (as I ordered).
Great game (Real won)!
:)

Thumbnail of user mariap84
California
1 review
17 helpful votes
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October 13th, 2015

I meant to let you know how pleased we were with the tickets we got for the Real Madrid game VS Malaga on September 26th. They were fabulous seats! Thank you so much. I will buy tickets from you for Euro 2016!
Maria P

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Value
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Thumbnail of user brettt6
GB
1 review
49 helpful votes
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March 16th, 2014

Football tickets? Only from footballticketnet.com!
I ordered tickets online from footballticketnet.com.
The ordering process was so simple and the football tickets were delivered by registered post right to my home.
My friend and I had an excellent view.
We will buy football tickets only from footballticketnet.com!

Thumbnail of user miket113
Netherlands
42 reviews
534 helpful votes
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January 20th, 2016

I book ticket with football ticket net for a football game at Arsenal and it was a terrible and very bad experience. It was the first and for sure the last time.

We booked ticket in the away section, which the internet website show on a very nice section. We end up in the home section at the far end of the field. The customers service was bad and they reply very poorly to my email.

Dont choose them for any event.

Thumbnail of user amandal21
GB
1 review
57 helpful votes
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March 9th, 2014

Many friend recommended on footballticketnet.com as the best site to buy or sell football tickets for League or Cap matches worldwide.
Now I can recommend myself: footballticketnet.com is the best site to buy football tickets!
Enjoy! :)

Thumbnail of user jona1194
GB
1 review
32 helpful votes
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May 13th, 2014

footballticketnet.com - Online service you can count on!
I booked the football tickets on footballticketnet.com (the process was easy and simple).
The tickets arrived on time (as they guarantee).
The service was excellent.
My seats was in a great location (as I ordered).

Thumbnail of user joelg19
California
1 review
34 helpful votes
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November 20th, 2014

My friend recommended on footballticketnet.com as THE site to buy football tickets.
Now it's my turn:
They have a professional and very helpful customer service.
The tickets arrived on time as promised.
footballticketnet.com is the best site to buy football tickets!

Service
Shipping
Quality
Thumbnail of user michaelb520
GB
1 review
0 helpful votes
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May 17th, 2017

Champions League Semi-Final experience was amazing! This company is LEGIT. We got VIP treatment from this website's team with every question or request we had.

Tickets at the stadium were very good - We had wonderful seats and memories we will forever cherish! Thank you FTN!

Service
Value
Shipping
Quality
Thumbnail of user birgittm
Germany
1 review
13 helpful votes
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November 9th, 2017

We ordered 5 days before match. Tickets couldn´t be delivered to hotel. We were informed to collect the tickets in a hotel near the stadium. Person who will wait for us contacted us in advance and was there to deliver tickets. After the match we had to return the tickets to him. Everything was well organized. Would do it again.
But one star deducted because of the price. Seats were in a block under the roof, but from foreign countries its nearly impossible to get tickets for Liverpool for a reasonable price.

Thumbnail of user courtneyo67
Minnesota
1 review
2 helpful votes
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November 30th, 2021

Spent $1300 USD on tickets to Chelsea game. Called 3 days before hand and they said watch your email for the e-tickets. They sent an email the next day at 1 am asking if we were going to the game? (why would they ask this-we spent money on tickets- yes we are going!) Then they issued a refund at 10 am because we did not respond immediately! I called and we couldn't get our tickets back. We spent over $3000 in plane tickets from the US and hotel only to be scammed by this site. They held our money for over a month and a half and then didn't give us our tickets. Customer service was also worthless.

Tip for consumers:
Do not use this site

Products used:
Nothing. They scammed us.

Service
Value
Shipping
Returns
Quality
Thumbnail of user garrettr15
GB
1 review
37 helpful votes
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March 27th, 2014

Not only David Beckham got to see the Stunning goal of Rooney from 58 yards - I got to see it too!
All thanks to the wonderful football tickets with great seat location that I bought at footballticketnet.com
Thanks for everything!

Thumbnail of user michaelm690
Denmark
1 review
1 helpful vote
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November 20th, 2017

We ordered tickets from Denmark to a Liverpool game. We did not know footballticketnet.com at all so we were a bit nervous. No worries though.
A couple of days before we got a call that we had been upgraded to lounge tickets. Lounge tickets at Anfield. Life does not get any better!

Michael Morton
Glostrup
Denmark

Thumbnail of user scottk39
Italy
1 review
20 helpful votes
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August 31st, 2015

We are a group of tourists who are visiting Roma and lucky for us the biggest match in the local league took place yesterday as local AS Roma played against the Champions from Last year, Juventus.

Although we only ordered the tickets 4 days in advance – Football Ticket Net were still able to get us great tickets with not a high price at all and a great atmosphere.

Usually from my experience, Secondary ticket companies rip you off – some don't even supply the tickets – But we choose a great company with a great customer service (shout-out to Linda) and to their Facebook team who answered every question we had over there.

Scott Kaplan

Service
Value
Shipping
Quality
Thumbnail of user saral15
GB
1 review
55 helpful votes
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March 12th, 2014

footballticketnet.com - Huge Thanks!
Cannot be described in words...
A huge THX to footballticketnet.com for so devoted service.
With creative solutions to any problem...
Caring and humanity that I rarely see…
Huge Thanks - footballticketnet.com are the best!

Thumbnail of user leult
Sweden
1 review
21 helpful votes
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January 1st, 2019

DO NOT USE THIS website. They act like a legit with their decieving website but they are definitely scammers. I bought arsenal ticket in December and they send me an illegal ticket to my hotel room with instruction on how to hide from the securities. Well, I apparently met with the securities and i havent had any motivation to lie hence rather told them everything and reported them. The security officers says they KNOW footbalticketsnet website and they told me they are known scammers and also told me its must that i block my credit card. The scammers come up with their stupid explanation later in their alleged customer service line just to decor my disappointment not to solve it.

Thumbnail of user guyd14
Clovis D. – FootballTicketNet Rep

Dear Leul,

You received valid tickets, in the category you ordered, delivered on time—all in accordance with the information already published on the website.

We did not come up with explanations to defend ourselves later; we pointed you to where we had previously written this information for you on the website.

We write on every page of the site that we are secondary market company. We write in the terms and conditions that tickets may be in the form of cards. On the match page and in the confirmation of purchase sent to you afterward, we write that we are not affiliated with the official club. The information we provided you with the tickets was in that same vein.

There is nothing illegal about us selling tickets, nor is there anything illegal about using a member’s tickets. Scammers are not delivering the exact product they are selling, nor are they assisting customers 24x7 before, during, and after purchase, nor are they taking reviews seriously and answering them. The fact that you have allegedly provoked a situation against the instructions you received does not transform our company into a scam. Really, it does the opposite, by giving us an opportunity to show how far from this idea we are.

Best Regards,
Lara
Customer Service Department
Football Ticket Net

Thumbnail of user bousquety
France
1 review
1 helpful vote
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April 30th, 2023

I ve bought 2 tickets for Chelsea/Brebtford 360Livres on this website.
The seller show me photos where we will be and told us this will be in the New area, Nice view of London etc...

Result 2 poor seat in an angle, even thé seat next to us there was someone who was stolen by this society...

Don't us this website they are liar...
You can find ticket easily at Picadilly

Thumbnail of user mattd75
GB
1 review
4 helpful votes
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December 13th, 2016

We knew that this fixture would be a sell out but it was my mates birthday so I was willing to pay over the odds for three tickets behind the goal! Ok they were over 4x face value but outside touts were charging as much. My main worry was that having paid I'd misread the terms and had thought tickets were mailed to your home address. The tickets, as stated on the website terms and conditions, are delivered to you 1-2 days before the match at an address you supply to them. My second worry was we were in an apartment with no reception desk or means of collecting the post! On our arrival the tickets had been left for us and placed in our apartment and all communications with ticketnet were great, questions answered and we even had a FaceTime conversation with the delivery guy in Portugal. The match was electric sat near the away fans! High up behind the goal but still a great view. Thanks you topped off a great three day visit to Lisbon and Benfica won A+++++

Thumbnail of user jimb104
Israel
1 review
59 helpful votes
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February 26th, 2014

I dont know why this website has such a bad rating, but i had a great expirience with them.
Bought 5 tickets for myself and my family when we went on a trip to barcelona, we ordered 5 tickets for FC Barcelona vs Rayo Vallecano and got great seats.

Jim Burton

Thumbnail of user kenp37
Illinois
1 review
6 helpful votes
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January 21st, 2016

Was watching the big Coppa Italia Quarter final as Napoli hosted Inter Milan and had a great time.

Very good tickets – great transaction and fair prices.

There are many online ticket providers, but Football Ticket Net is one of the best if not the best and reliable one.

Service
Value
Shipping
Quality
Thumbnail of user andyc38
GB
1 review
49 helpful votes
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March 13th, 2014

Thx footballticketnet.com!
I booked the tickets online at footballticketnet.com, and got an amazing professional service! The tickets delivered in time and everything was just great!
It's so wonderful to know that I can place an order in this website (even in the last-minute) and get my football tickets so quickly to the hotel!
– I know it, now you know it too… :)

Thumbnail of user hadeera2
Egypt
1 review
15 helpful votes
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June 2nd, 2020

Unfortunately I've had the worst experience ever trying to refund my ticket for Liverpool Vs Crystal Palace match. I was planning my trip to England that obviously was canceled due to Covid19 situation, but they refused to refund my ticket and offered me a voucher instead even thought I will not be able to travel to England anymore not before a year or two.
Avoid, Avoid, Avoid dealing with them totally not recommended.
Order ID: *******

Thumbnail of user kens46
GB
1 review
43 helpful votes
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March 25th, 2014

I definitely recommend footballticketnet.com!
I saw an excellent game in a great location thanks to the finest tickets that I bought online through footballticketnet.com.
The ordering proses from the website was so easy, and the football tickets came in time as promised. I definitely recommend to buy football tickets through footballticketnet.com.

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From the business

Football Ticket Net is an online football ticket marketplace that enables football fans from all around the world to buy tickets to see their favorite teams and experience the greatest football events LIVE.

Business History

Football Ticket Net was founded (with experience since 2007 of her team) due to the high and growing demand in the secondary football ticket market for the past few years. This demand was including good service as well as football tickets.

Football Ticket Net is a private independent company which connects football ticket brokers, agents and fans worldwide with the option to buy and sell tickets for sold out or hard to get football events.

All football fans across the world needed and demanded (and still do) a reliable source for buying online football tickets for their favorite team (this is according very bad experiences with other secondary market agencies which consisted failing across the years).

We believe that the most important issue for a football fan is to buy his tickets in a safe and secured online system along with getting the best service throughout his process - starting from the purchase itself until the match is finished.

Football Ticket Net Guarantees The Best Service In The Market!

Company Representative

Thumbnail of user guyd14
Clovis D.
Typically does not respond to reviews

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